Ulaanbaatar WWS | Accountability Console
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Ulaanbaatar WWS

Issues

Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 537

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Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 494

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Sectors

Energy

Description: Project relates to energy access, legal frameworks regarding the energy sector, and development and operation of energy infrastructure, including power generation and electric and gas distribution and storage. Projects specifically related to the extraction of oil and gas are not included.

Complaints in this Sector: 353

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Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 994

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Project

Name: Ulaanbaatar WWS

Investments: EIB

Client:

Support: Loans, Risk Guarantee

Country: Mongolia

Complaint

IAM: Complaints Mechanism (CM)

ID: SG/E/2018/25

Date Filed: March 21, 2018

Date Closed: Nov. 20, 2020

Status: Closed With Outputs Outside Process

Description

Allegations: Alleged non-disclosure of information, lack of social impact assessment of the project, violation of land and property rights and compensation issues. A complaint was lodged on 21 March 2018 on behalf of the affected people relating to a major water and sanitation project in Mongolia. The project comprised the financing of the water, wastewater and sanitation investment program in the Ger areas of the municipality of Ulaanbaatar (the Project). The same complaint was sent to the Office of the Special Project Facilitator (OSPF) of the Asian Development Bank (ADB), a co-financier of the Project. The complaint alleged damages and negative impacts due to land acquisition and property valuation of the Project. In view of the lead-financier status of the ADB in this project, it was decided between the EIB-CM and the OSPF in 2018, that the Accountability Mechanism of the ADB would take the lead in the handling of this complaint.

Complaint Stages

Filing

March 21, 2018

Filing

Status:

Start Date: March 21, 2018

Registration

March 21, 2018 -

April 10, 2018

Registration

Status: Closed With Output

Start Date: March 21, 2018

End Date: April 10, 2018

Eligibility

April 10, 2018

Eligibility

Status: Closed With Output

Start Date: April 10, 2018

Dispute Resolution

Closed Without Output

Dispute Resolution

Status: Closed Without Output

Explanation: Addressed outside process

Compliance Review

Not Undertaken

Compliance Review

Status: Not Undertaken

Explanation: Case closed in earlier stage, Complaint settled in Dispute Resolution so Compliance Review not offered

Has Compliance Report: No

Non-Compliance Found: No

Monitoring

Not Undertaken

Monitoring

Status: Not Undertaken

Explanation: Case closed in earlier stage

Closed

Nov. 20, 2020

Timeline