Complaint > Wilmar Group-01/West Kalimantan

Monitoring: English

...child labor or forced labor in the primary supply chain, the client will identify those risks consistent with paragraphs 21 and 22 above. If child labor or forced labor cases are identified, the client will take appropriate steps to remedy them. The client will monitor its primary supply chain on an ongoing basis in order to identify any significant changes in its supply chain and if new risks or incidents of child and/or forced labor are identified, the client will take appropriate steps to...

Complaint > Bridge International Academies-03/Kenya

Management Response: CAO Cases Regarding IFC’s Investment in Bridge International Academies in Kenya

...labor, health, safety and child protection concerns: • Bridge International Academies-01: CAO is conducting a compliance investigation focusing on the application of IFC’s environmental and social standards to the project, particularly in relation to compliance with national law, labor practices, stakeholder engagement and management of health and safety risk. The investigation responds to a June 2018 complaint from current and former Bridge parents and teachers. The investigation is expe...

Complaint > Tata Tea-01/CAO Vice President Request

Monitoring: CAO Monitoring Report of IFC regarding Amalgamated Plantations Private Limited (APPL), India - January 2019

...Child labor (Finding 4.3.4) Summary of CAO Investigation Findings Child labor is known to be prevalent in India’s agricultural sector, including on tea plantations. In this context, CAO finds that IFC’s pre-investment due diligence of the risk of child labor on its client’s plantations was inadequate. Similarly, since receipt of the CAO complaint, IFC has not taken adequate measures to assure itself that the client currently complies with its child labor requirements. IFC Response and Ana...

Complaint > Tata Tea-01/CAO Vice President Request

Compliance Review: English

...children on the client’s tea estates; Child labor is known to be prevalent in India’s agricultural sector, including on tea plantations. In this context, CAO finds that IFC’s pre-investment due diligence of the risk of child labor on its client’s plantations was inadequate. Similarly, since receipt of the CAO complaint, IFC has not taken adequate measures to assure itself that the client currently complies with its child labor requirements. e. Risks related to the client’s use...

Complaint > Bujagali Energy-04/Bujagali

Appraisal: Appraisal of IFC investment in Bujagali Energy (IFC Project #24408) and MIGA guarantee of World Power Holdings (MIGA Project #6732), Uganda, (CAO Complaints 04 and 06), April 8, 2015

...child labor, etc.) and requires the company to comply with national laws, including the Employment Act, 2006 (Act No. 6). The LFMP also requires contractor and subcontractor to abide by similar requirements. The Employment Act allows workers to file a complaint with a labor officer (Commissioner or a District Labor officer) in cases when an employer neglects or refuses to fulfill the terms of a contract of employment. A labor officer may institute civil or criminal proceedings before the Industr...

Complaint > Bujagali Energy-06/Bujagali

Appraisal: Appraisal of IFC investment in Bujagali Energy (IFC Project #24408) and MIGA guarantee of World Power Holdings (MIGA Project #6732), Uganda, (CAO Complaints 04 and 06), April 8, 2015

...child labor, etc.) and requires the company to comply with national laws, including the Employment Act, 2006 (Act No. 6). The LFMP also requires contractor and subcontractor to abide by similar requirements. The Employment Act allows workers to file a complaint with a labor officer (Commissioner or a District Labor officer) in cases when an employer neglects or refuses to fulfill the terms of a contract of employment. A labor officer may institute civil or criminal proceedings before the Industr...

Complaint > AD Hydro Power Limited-01/Himachal Pradesh

Timeline: Commitments Register, February 2008

...laborers first, and then to been given priority in award of contracts in all infrastructure Pahari/Nepali laborers.ee works and that more than 3000 contracts have been awarded locally. Restriction on deployment of child AD Hydro STATUS: ONGOING labor.y ...

Complaint > Bridge International Academies-01/Kenya

Filing: Letter of complaint - Bridge International Academies-01/Kenya - April 2018

...child seeking admission on any ground, including ethnicity, gender, sex, religion, race, colour or social origin, age, disability, language or culture.” The complainants assert that BIA’s activities do not respect children’s right to education without discrimination and that they violate the above-mentioned standards. This statement is true especially for the most marginalized children including children of families living in poverty and children with disabilities. Through its operations, ...

Complaint > Tata Tea-01/CAO Vice President Request

Monitoring: CAO Communique - APPL, January 28, 2019

...child labor, use of pesticides, security, economic displacement, project impacts on Indigenous Peoples, and consultation around an employee share purchase program. In response to CAO’s investigation, IFC noted that APPL was implementing an action plan to address shortcomings and legacy issues in areas such as human health, worker health and safety, housing, and sanitation infrastructure. In addition, IFC committed to commission a third-party to undertake an annual audit and worker perceptio...

Complaint > Maple Energy-01/Nuevo Sucre and Canaan

Filing: English

...labor, which consists of any work or service not voluntarily performed that is extracted from an individual under threat of force or penalty. This covers any kind of involuntary or compulsory labor…” The definition of forced labor in the IFC Guidance Note includes work coerced from a person under threat of force or penalty, not just extracted. An example of forced labor contract arrangements in the Guidance Note includes “limitations on freedom of movement” as was the case here. G46-G50. ...

Complaint > AD Hydro Power Limited-01/Himachal Pradesh

Agreement: Commitments Register, December 2007

...laborers’ accommodations, facilities. All the facilities are being monitored by the social cell laborers’ fuel use, and health as per schedule prepared by ADHPL based on the guidelines by management issues.t IFC. Labor camps will be set up AD Hydro and STATUS: ONGOING catering to all migrant labor force. subcontractors Separate labour...

Complaint > Avianca-01/Bogota

Monitoring: Monitoring and Closing Report, Avianca-01, May 2017

...laboration with its contracted consultants, IFC reported that it has developed several guidance notes on various labor topics, including internal guidance for IFC staff related to: grievance mechanisms, addressing child and forced labor in the supply chain of retailers, addressing sexual harassment, Turkey and Egypt labor country profiles, freedom of association in Mexico and Central America, freedom of association in EMENA, retrenchment in EMENA and overtime manage...

Complaint > VEIL II-01/ Ratanakiri Province

Agreement: English

...child labor. The complaint alleges non-compliance with IFC policies and procedures and with Cambodian laws. The complainants requested that CAO keep their identities confidential. Preparing for Mediation Between May and August 2014, CAO conducted pre-mediation sessions for the parties in preparation for dialogue. During this time, ...

Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

Agreement: English

...child's age and parents’ occupations; see Appendix 1). We selected all students who met eligibility criteria based on the parental questionnaire. Study staff then asked the children to assent to participate. Those children who signed the assent form were then asked to complete a questionnaire (see Appendix 2), which was reviewed to assess final eligibility (student’s past work history and prior participation in sports or vigorous exercise on that day). Current menstruation status was obtained ve...

Complaint > Harmon Hall-02/Puerto Vallarta

Appraisal: Compliance Appraisal of IFC investment in Harmon Hall, Mexico (IFC Project #29753).(Complaints 02-06 and 08), April 8, 2015

...labor land employment laws;  To protect the workforce by addressing child labor and forced labor;  To promote safe and healthy working conditions, and to protect and promote the health of workers. IFC implements the commitments set out in the Sustainability Policy through its Environmental and Social Review Procedures (ESRP), which are updated periodically. The Harmon Hall project was approved under ESRP version 4.0 (August 2009) and supervised under the su...

Complaint > Harmon Hall-04/ Puerto Vallerta

Compliance Review: Compliance Appraisal of IFC investment in Harmon Hall, Mexico (IFC Project #29753).(Complaints 02-06 and 08), April 8, 2015

...labor land employment laws;  To protect the workforce by addressing child labor and forced labor;  To promote safe and healthy working conditions, and to protect and promote the health of workers. IFC implements the commitments set out in the Sustainability Policy through its Environmental and Social Review Procedures (ESRP), which are updated periodically. The Harmon Hall project was approved under ESRP version 4.0 (August 2009) and supervised under the su...

Complaint > Harmon Hall-08/Mexico

Appraisal: Compliance Appraisal of IFC investment in Harmon Hall, Mexico (IFC Project #29753).(Complaints 02-06 and 08), April 8, 2015

...labor land employment laws;  To protect the workforce by addressing child labor and forced labor;  To promote safe and healthy working conditions, and to protect and promote the health of workers. IFC implements the commitments set out in the Sustainability Policy through its Environmental and Social Review Procedures (ESRP), which are updated periodically. The Harmon Hall project was approved under ESRP version 4.0 (August 2009) and supervised under the su...

Complaint > Alex Dev-01/Wadi al-Qamar

Appraisal: English

...labor and working conditions. The complainants allege that direct employees were fired and hired again as contracted, “temporary” workers through labor contractors or suppliers in an attempt to reduce its labor costs. The complainants allege that some contracted workers have been working under these conditions for 12 years. The complainants allege that such arrangement is a contravention of the Egyptian labor law, and that the contracted workers do not receive the same benefits as direct employe...

Complaint > Eleme Fertilizer II-02/Port Harcourt

Eligibility: CAO Assessment Report

...labor laws and IFC performance standards, including principles and policies related to human rights, discrimination, sexual harassment, anti-retaliation, protection of vulnerable groups, child labor, and forced labor. Additionally, the CMC enforces the establishment of workers' organizations, grievance management procedures, collective bargaining agreements, and occupational health and safety measures. 6 Regarding delays in salary payments, Indorama stated that it has always adhered to the...

Complaint > VEIL II-01/ Ratanakiri Province

Eligibility: English

...child labor. The complaint further alleges non-compliance with IFC policies and procedures and with Cambodian laws. The Complainants requested that CAO keep their identities confidential. 3. ASSESSMENT SUMMARY The purpose of this CAO assessment is to clarify the issues and concerns raised by the Complainants, to gather information on how other stakeholders see the situation, and to determine whether the Complainants and HAGL would like to pursue a voluntary dispute resolution process under the a...