VEIL II-01/ Ratanakiri Province | Accountability Console
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VEIL II-01/ Ratanakiri Province

Issues

Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 388

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Cultural heritage

Description: Complaint raises concerns about impacts on any type of tagible or intangible cultural heritage, including significant sites, unique environmental features, cultural knowledge, and traditional lifestyles.

Complaints with this Issue: 82

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Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 332

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Due diligence

Description: Complaint raises concerns about inadequate or absent prior investigation of project impacts.

Complaints with this Issue: 391

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Labor

Description: Complaint raises concerns about violations of appropriate labor standards related to the project, including issues regarding compensation, workplace conditions, retaliation, and child or forced labor.

Complaints with this Issue: 76

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Livelihoods

Description: Complaint raises concerns about impacts on the means by which people make a living, including wage-based income, trade and bartering, agriculture, fishing, foraging, and other natural-resource based means.

Complaints with this Issue: 243

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Pollution

Description: Complaint raises concerns about releases of pollutants related to the project, including hazardous or non-hazardous chemicals, minerals, metals, pathogens, odors, noise, vibration, radiation, light, and heat.

Complaints with this Issue: 176

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Property damage

Description: Complaint raises concerns about specific harm to property, including buildings, land, or property value. Concerns related to physical or economic displacement, pollution, or community health and safety are not included.

Complaints with this Issue: 87

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Retaliation (actual or feared)

Description: Complaint raises concerns about incidents or risk of harm against those who have raised concerns about the project perpetrated by the project company, government, public or private security forces, or other individuals acting on behalf of project proponents. Retaliation may include discrimination, slander, threats, denial of services, unfounded judicial proceedings, and termination of employment. Concerns regarding specific incidents of violence are not included.

Complaints with this Issue: 40

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Water

Description: Complaint raises concerns about access to or availability of water. Concerns related to water pollution are not included.

Complaints with this Issue: 165

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Sectors

Agribusiness

Description: Project relates to the agricultural industry, including smallholder operations. Examples may include support for production, distribution, capacity building, and access to credit.

Complaints in this Sector: 58

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Other

Description: Project relates to an industry that does not fit in one of the other sectors. Projects about which there is no publicly available information regarding the industry are also included.

Complaints in this Sector: 347

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Project

Name: VEIL II-01/ Ratanakiri Province

Investments: IFC 20926

Client:

Support: Equity

Country: Cambodia

Complaint

IAM: Compliance Advisor/Ombudsman (CAO)

ID: 212

Date Filed: Feb. 10, 2014

Status: Monitoring

Complaint Stages

Filing

Feb. 10, 2014

Filing

Status:

Start Date: Feb. 10, 2014

Registration

Not Undertaken

Registration

Status: Not Undertaken

Start Date: None

Eligibility

Feb. 10, 2014

Eligibility

Status: Completed

Start Date: Feb. 10, 2014

Dispute Resolution

May 1, 2014

Dispute Resolution

Status: Completed

Start Date: May 1, 2014

Compliance Review

Not Undertaken

Compliance Review

Status: Not Undertaken

Start Date: None

Has Compliance Report: No

Non-Compliance Found: No

Monitoring

Not Undertaken

Monitoring

Status: Not Undertaken

Start Date: None

Closed

Not Closed

Timeline

Documents

Name Date Category Description
Complaint to CAO VEIL II - Feb 2014 Feb. 10, 2014 Filing Complaint to CAO VEIL II - Feb 2014
English May 1, 2014 Eligibility English
IFC Management's Response to CAO Assessment Report, VEIL II, May 26, 2014 May 26, 2014 Eligibility IFC Management's Response to CAO Assessment Report, VEIL II, May 26, 2014
Ground Rules on Mediation Process between HAGL Company and its subsidiaries and 17 affected villages, January 12, 2015 Jan. 12, 2015 Agreement Ground Rules on Mediation Process between HAGL Company and its subsidiaries and 17 affected villages, January 12, 2015
01- Response Letter to Group 1, HAGL CEO - July 2015 Agreement 1.ResponseLettertoGroup1signedbyHAGLCEO09072015.pdf
02- Response Letter to Group 1, HAGL CEO - July 2015 Agreement 2.CEO-Letter-July2015HAGL-Eng_Kh.pdf
English Agreement CAOcommuniqueHAGLCambodiaNovember122015.pdf
English Agreement CAOcommuniqueHAGLCambodiaMarch2019-Eng.pdf
English Agreement CAOcommuniqueHAGLCambodia10March2015.pdf
English Agreement CambodiaVEIL-ProgressReportENGJuly2016.pdf
Joint Statement - January 2016 Agreement JointStatement-Final-kh-eng.pdf
Joint Statement - July 2016 Agreement JointStatement-VillagesKethandKachout-Eng-Kh07-29-16.pdf
Joint Statement - July 2017 Agreement JointStatement_FINAL-Eng_Kh.pdf
Joint Statement - March 2015 Agreement March2015JointStatement.pdf
Joint Statement - March 2018 Agreement JointStatementMarch202018-KH_VI_EN.pdf
Joint Statement - Villages Group 1 - July 2015 Agreement JointStatement-VillagesGroup1-July292015-Eng_Kh2.pdf
Joint Statement - Villages Group 2 - Sept 2015 Agreement JointStatement-VillagesGroup2-16Sept2015-Eng_Kh.pdf
Joint Statement - Villages Group 3 - Sept 2015 Agreement JointStatement-VillagesGroup3-19Sept2015-Eng.pdf
Khmer Agreement CambodiaVEIL-ProgressReportKhmerJuly2016.pdf
Khmer Agreement CAOcommuniqueHAGLCambodiaNovember122015_Khmer.pdf
Khmer Agreement CAOcommuniqueHAGLCambodiaMarch2019-Khmer.pdf
Khmer Eligibility VEILII-01AssessmentReport-Kh.pdf
Khmer Agreement CAOcommuniqueHAGLCambodia10March2015-Kh.pdf
Response Letter to Group 2, HAGL CEO - Sept 2015 Agreement CEOletterregardinggroup2villages.pdf