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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Lydian Intl3-01/Gndevaz & Jermuk

    Compliance Report: English

    ...Compensation (GLAC)87 for landowners and land users had been disclosed in June 2014 and that consultation regarding acquisition was underway with 21 landowners. IFC noted concerns about the lack of clear guidance on the determination of compensation rates and more generally about the alignment of the process with PS5 requirements. At this point, IFC also stressed the importance of livelihood restoration in meeting the objectives of PS5 and that the Land Access and Livelihood Restoration Plan (LA...

    IFC Compliance Advisor/Ombudsman - Armenia - 2017
  2. Complaint > Kosovo Power Project (Proposed)

    Management Response: 78-Management Response (English)

    ...cash compensation for land and other assets lost.” At this stage, resettlement plans do not adequately address the compensation implications of the lack of suitable replacement agricultural land for a resettled population. As noted above, the area planned for mining development is largely composed of fertile land, and it is principally inhabited by large families who work in agricultural enterprises or independently as subsistence farmers. The SESA...

    WB Inspection Panel - Kosovo - 2012
  3. Complaint > Protection of Basic Services Program Phase II Additional Financing and Promoting Basic Services Phase III Project

    Compliance Report: 82- Inspection Panel Investigation Report Ethiopia PBS Phase III Project

    ...compensation of all regional government and local government employees (not just salaries and benefits in the five sectors enumerated above) because PBS funds are commingled with funds from other sources that regional state and local governments use to pay employee compensation.”238 236. The Request also refers to a meeting between Bank Management and IDI, where the Bank “insisted that PBS funds do not contribute directly to the Villagization Program in Gambella or elsewhere. Bank representative...

    WB Inspection Panel - Ethiopia - 2012
  4. Complaint > Yanacocha-02/Cajamarca

    Eligibility: Independent Investigation into the Mercury Spill of June 2, 2000 in the Vicinity of San Juan, Choropampa and Magdalena, Peru - June 2000

    ...cash cost is US$103 per ounce. The relatively low production cost is largely due to the porous nature of the deposits where porous oxide is found close to the surface, requiring no crushing and offering a quick cyanide leach cycle. The mine employs approximately 1,200 people and has approximately 2,000 contractors working on construction involved in expansion. 4.3 Mining in Peru Peru has a long and significant history of mining today. Today, Peru has one of the world’s leading mining sectors...

    IFC Compliance Advisor/Ombudsman - Peru
  5. Complaint > Yanacocha-03/Cajamarca

    Eligibility: Independent Investigation into the Mercury Spill of June 2, 2000 in the Vicinity of San Juan, Choropampa and Magdalena, Peru - June 2000

    ...cash cost is US$103 per ounce. The relatively low production cost is largely due to the porous nature of the deposits where porous oxide is found close to the surface, requiring no crushing and offering a quick cyanide leach cycle. The mine employs approximately 1,200 people and has approximately 2,000 contractors working on construction involved in expansion. 4.3 Mining in Peru Peru has a long and significant history of mining today. Today, Peru has one of the world’s leading mining sectors...

    IFC Compliance Advisor/Ombudsman - Peru
  6. Complaint > Celulosas de M'Bopicua (CMB) & Orion-01/Argentina & Uruguay

    Filing: Complaint

    ...cash injections into the local economy (since most of the expenses in machinery and profits from production take place abroad). Instead such investments, everywhere they have taken place, have caused tragic environmental degradation, health problems and collapse of local industries, tourism and deterioration of quality of life. Thousands of affected stakeholders have been mobilizing over several years, both in Argentina and in Uruguay to widely oppose the installation of the paper mills at the s...

    IFC Compliance Advisor/Ombudsman - Argentina, Uruguay
  7. Complaint > Transport Sector Development Project - Additional Financing

    Other: Guidance Note on Labor Influx

    ...compensation or land acquisition). An effective GRM should be able to refer complainants to police and other service providers where appropriate (e.g., in case of gender-based violence complaints). 17 Table 4. Suggested Due Diligence for Social and Environmental Mitigation Measures in Contracts Stage of Contractual Suggested Due Diligence (Bank Staff) Process • Ensure that the terms o...

    WB Inspection Panel - Uganda - 2015
  8. Complaint > EPS Restructuring

    Eligibility: Eligibility Assessment Report

    ...cash situation created by the unprecedented and catastrophic floods in Serbia in 2014. The Bank expects to lengthen the tenors and provide terms more consistent with EPS’s operations. The Project addresses a key transition challenge in the country of improving the operations and commercialisation of the vertically integrated electricity company EPS. Through the Project the Bank has engaged with the authorit...

    EBRD Project Complaint Mechanism - Serbia
  9. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Filing: 37-Request for Inspection Annex 28

    ...compensation. way for large loans for further forestry projects in several States. In 2005, the Given the problems with the previous Bank has pilot “community forestry Bank-financed project, strong management” (CFM) and participatory opposition to the second Bank loan forest management (PFM) projects among many forest-related and beginning in Madhya Pradesh and development NGOs in AP was only Jharkhand states. These pilot projects averted aft...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  10. Complaint > Itaparica Resettlement and Irrigation Project

    Eligibility: Inspection Panel Report and Recommendation

    ...cash for their loss; also familiespreferringnot to moveto agrovilasand irrigatedplots were fully compensatedin cash; * The 3,486 landlessfarmingfamilies(60% of total) livingin the area gained...

    WB Inspection Panel - Brazil - 1997
  11. Complaint > Mundra Ultra Mega Power Project

    Compliance Report: Final Report in English and in Gujarati [PDF]

    ...Compensation issues figured most prominently in these meetings. With the exception of one meeting held with seven people at Kotdi bander in November 2007, the fishing community in the Mundra area was missed in any follow up consultations. In 2007, Fisherfolk – other than the people of Kotdi bander - were not considered as project affected people or as relevant stakeholders who ought to have had a voice in the room and a seat at the table. The Baseline Social Impact Assessment did not inc...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2015
  12. Complaint > Sustainable Development of Natural Resources - Additional Financing, and Sustainable Development of Natural Resources II

    Filing: 83-Second Request for Inspection (English)

    ...compensation” but did not specify what this would consist of. There have been allegations of corruption in regard to the registration of land ownership in the new location, as well as resistance by the population of the area of relocation who did not want the newcomers and disputed the availability of the land they were to be granted. There are also tribal issues bearing with them the danger of violence erupting if members of one tribal group are forced to settle in an area considered by another...

    WB Inspection Panel - Afghanistan - 2012
  13. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Eligibility: 37- Management Report and Recommendations (English)

    ...compensation to communities for Panel finds, however, that Project documents at design affected cultural and sacred properties (See EA and appraisal did not identify cultural property and spiritual Report Pages 39,148, 213, 215, 217, 218 and 256 value of forest areas to Pygmy peoples or appropriate on “Compensation for cultural and/or sacred measures to avoid impacts to areas that might fall within the sites”). The EA also provide...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  14. Complaint > Land Administration Project

    Compliance Report: 38-Investigation Report (English)

    ...cash crop, the Garífuna have never developed it as such. In the 1970s there were experiments in Honduras fostered by foreign aid workers and some local NGOs, to improve the technology for processing cassava into the unleavened “bread” known as areba. Efforts were also made to help them market this in Central America, taking advantage of the free trade agreements among the different countries. No efforts were made to process the cassava into either tapioca or pure star...

    WB Inspection Panel - Honduras - 2006
  15. Complaint > Ficohsa-01/ CAO Vice President Request

    Compliance Report: English

    ...cash inflow which would be utilized to pay down its debt. The memorandum concludes by describing Dinant as among the “top players” in a strategic sector for IFC “with a high developmental impact” in one of the least development countries in Latin America.46 The memorandum also notes that Ficohsa envisages a gradual reduction in its exposure to Dinant with full compliance with the covenant expected by the end of 2011. The July 2010 waiver memorandum does not mention the ongoing violent conflict o...

    IFC Compliance Advisor/Ombudsman - Honduras - 2014
  16. Complaint > PT Weda Bay Nickel-01/Weda Bay

    Eligibility: Laporan Penilaian Ombudsman: Pengaduan mengenai Proyek MIGA PT. Weda Bay Nickel(#8113) Pulau Halmahera, Maluku Utara, Indonesia, Juni 2011

    ...cash compensation where appropriate; and (ii) provide relocation assistance suited to the needs of each group of displaced persons, with particular attention paid to the needs of the poor and the vulnerable. Namun yang kami temukan adalah:  Kehadiran Forest Tobelo yang hidup dalam wilayah atau area Kontrak Kerja berlawanan dengan pernyataan bahwa “diharapakan tidak ada penggusuran fisik keluarga-keluarga dari rumah- rumah mereka” (V-1) dan klaim bahwa tidak dibutuhkan a...

    IFC Compliance Advisor/Ombudsman - Indonesia
  17. Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

    Compliance Report: 22-Rapport d’Enquête (Français)

    ...compensation est composé de deux volets, les droits individuels et l’indemnisation du groupe pour les pertes d’actifs possédés en commun. 154. Plus loin, la Direction fait remarquer que l’indemnisation liée à l’acquisition des terrains pour le Système d’exportation tchadien est achevée : « 618 acquisitions de terrain appartenant à 588 personnes affectées par le projet ont ouvert droit à compensation. Ces acquisitions représentent une surface de 828 hectares ...

    WB Inspection Panel - Chad - 2001
  18. Complaint > Land Administration Project (First Request)

    Management Response: 53-Management Response (English)

    ...cash transfer program that provides cash to Panama’s poorest people, many indigenous, in exchange for their children going to school and getting regular check-ups and vaccinations. The project’s success is being measured in part against specific improvements in school attendance and maternal and infant health indicators in the Comarcas, among other areas. 102. To address the health and economic issues of low access to improved water supply among rural and indigenous communities, the Water and Sa...

    WB Inspection Panel - Panama - 2009
  19. Complaint > Forest Concession Management and Control Pilot Project

    Compliance Report: 36-Investigation Report (English)

    ...compensation or with negligible compensation determined unilaterally by concession Staff or representatives. Villagers also described the importance of resin-tapping as a source of cash income. This fact, as it turns out, had been graphically illustrated in many “Village Timeline” drawings of the kind which the Inspection Team saw at Kasach Thmei village in Stung Treng (Figure 2). Such drawings expres...

    WB Inspection Panel - Cambodia - 2005
  20. Complaint > Eskom Investment Support Project

    Eligibility: 65-Management Report and Recommendations (English)

    ...cash generation and local and foreign debt. However, with the global financial and economic crisis, Eskom was unable to raise the required long-term debt. iv. To avoid delaying or curtailing the program and thus prolonging the impact of electricity supply constraints on economic growth, employment and social stability, South Africa approached the Bank at the end of 2008 for support for the EISP. By this time Eskom and the Government had already decided on the design of the Medupi plant, and ...

    WB Inspection Panel - South Africa - 2010