Complaint > Railroad General Roca Improvement Program - Constitución - La Plata Line

Eligibility: Eligibility Memorandum Public Disclosure

...Requesters on whose behalf the Request is filed will be indicated and written proof of representation will be attached. b. The Request clearly identifies a Bank-financed Operation that has been approved by the Board, the President, or the Donors Committee. c. The Request describes the Harm that could result from potential noncompliance with one or more Relevant Operational Policies. d. The Request describes the efforts that the Reque...

Complaint > Indigenous and Community Biodiversity Project (COINBIO)

Eligibility: 30-Eligibility Report (English)

...Request for Inspection (Request) related to the above-referenced Project, dated November 25, 2003.1 On January 30, 2004, in accordance with the Resolution establishing the Inspection Panel (Resolution), 2 the Panel notified the Executive Directors and the President of the International Bank for Reconstruction and Development (IBRD)3 that it had received the Request, which constituted Registration of the Request ...

Complaint > Second Urban Environment Sanitation Project

Eligibility: 49-Management Report and Recommendation (English)

...Request and Investigation 1. On August 22, 2007, the Inspection Panel registered a Request for Inspection concerning the World Bank’s Second Urban Environmental Sanitation Project (UESP II) in Ghana. The Accra-based Centre on Housing Rights and Evictions (COHRE) submitted the Request on behalf of the Agyemankata community, resident in the Kwabenya part of the Accra metropolitan area. The Request focused on one Project subcomponent, the proposed Kwabenya sanitary landfill. The Requesters cla...

Complaint > Greater Beirut Water Supply Project

Eligibility: 71-Inspection Panel Report - Follow-up to Board Decision of March 10, 2011

...Request on November 10, 2010 and on December 13, 2010, Management submitted its Response to the Request. 3. On January 20, 2011, the Panel submitted its Report and Recommendation to the Board of Directors. The Panel determined that the Request and the Requesters met the criteria set forth in the Resolution for eligibility, and recommended that the Board authorize the Panel to carry out an investigation of some of the matters raised in the Request for Inspection. Specifically, the ...

Complaint > Pando Montelirio-01/Chiriqui

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. This document is a preliminary record of the views heard by the CAO team, and suggestions for next steps among the parties. These suggestion...

Complaint > Maple Energy-01/Nuevo Sucre and Canaan

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. 1.1. The complaint On April 6, 2010 the CAO received a complaint presented on behalf of indigenous communities in Canaan and Nuevo Sucre...

Complaint > Wilmar Group-01/West Kalimantan

Eligibility: Final Assessment Report, Complaint from Communities in Kalimantan and Civil Society in relation to activities of the Wilmar Group of Companies, March 2009

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO‟s Ombudsman function. This document is the final assessment report relating to issues raised in a complaint submitted by local communities and civil society organ...

Complaint > India Infrastructure Fund-01/Dhenkanal District

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org -2- Table of Contents LIST OF ACRONYMS .....................................................................................................

Complaint > Agri-Vie Fund-01/Kiboga

Eligibility: CAO Assessment Report Regarding Community and Civil Society Concerns in Relation to IFC’s Agri-Vie Fund project (#27674), April 2012

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised in the complaint; (2) gather information on how relevant stakeholders see the situation; and (3) help stakeholders understand and determine whether a c...

Complaint > Petroleum Development and Pipeline Project, and Petroleum Environment Capacity Enhancement Project

Eligibility: 27-Management Report and Recommendation (English)

...Request for Inspection, IPN Request RQ 02/2 (hereafter referred to as “the Request”), concerning the Petroleum Development and Pipeline Project in Cameroon (the “Pipeline Project”), financed by the International Bank for Reconstruction and Development (IBRD), and the Petroleum Environment Capacity Enhancement (CAPECE) Project in Cameroon (“CAPECE”), financed by the International Development Association (IDA). The Request for Inspection was submitted by the Center for Environment and Development ...

Complaint > Lukoil Overseas-01/Berezovka

Eligibility: English

...President of the World Bank Group, and its mandate is to assist parties in addressing complaints raised by people affected by projects. CAO acts in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are managed through the CAO’s Ombudsman function. The purpose of this assessment is to: 1. Provide a neutral assessment of the facts gathered during the assessment...

Complaint > South-West Corridor Road Project

Eligibility: Eligibility Assessment Report for PSI (English)

...requested the ramp during the consultations because it was used by only a few pieces of machinery to access the village dairy farm. The village council introduced this request after the completion of the road to further develop the road related services next to the farm. The village area council reported that they were negotiating with a private investor to develop the farm area. Part of the condition to develop the area would be the construction of this ramp. For two caterpillar tractors that r...

Complaint > Yacyreta Hydroelectric Project

Eligibility: Additional Review (English)

...President, LCRVP EXTENSION: 84072 SUBJECT: Request for Inspection - Additional Submissions ArgentinaParaguay: Yacyretá Hydroelectric Project Per your request of July 3, 1997, attached please find our comments to the complaints received by the Inspection Panel during their May 1997 visit to the city of Posadas. We have reviewed the documentation submitted to us and identified the relevant claims and provided respons...

Complaint > Sustainable Urban Transport Investment Program - Tranche 3

Eligibility: Eligibility Report in English and in Georgian

...Request for Compliance Review 13 2. ADB Management’s Response 22 3. Assessment on Exclusion of Complaint 68 I. BACKGROUND 1. A request for compliance review was forwarded to the Compliance Review Panel (CRP) on 21 June 2018 for Asian Development Bank (ADB) Loan No. 3063: Sustainable Urban Transport Investment Program Tranche 3 (Project) in Georgia. 1 This is the third requ...

Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. This document is a record of the views heard by the CAO team, and suggestions for next steps among the parties. These suggestions are intend...

Complaint > Sustainable Urban Transport Investment Program - Tranche 3

Eligibility: Report on Eligibility in English and in Georgian [PDF] ; and Board's Decision in English and in Georgian [PDF]

...Request for Compliance Review 9 2. Management’s Response 18 3. Assessment on Exclusion of Complaint 51 I. BACKGROUND 1. A request for compliance review (Appendix 1) was forwarded to the Compliance Review Panel (CRP) on 14 March 2016 for Asian Development Bank (ADB) Loan No. 3063: Sustainable Urban Transport Investment Program Tranche 3 (Project) in Georgia. In accordance with the A...

Complaint > South-West Roads: Western Europe-Western China International Transit Corridor (CAREC-1b & 6b) (Second Request)

Eligibility: 74-Eligibility Report (English)

...Requesters‖). 2. Issues raised in the Request relate to loss, or potential loss, of assets and livelihood from land acquisition for the Project and potential adverse environmental impacts with regard to works on different sections of the road. The Request primarily alleges violations of the World Bank’s Policies on Environmental Assessment and Involuntary Resettlement, and harm that could likely occur as a result of such policy violations. According to the Request, the R...

Complaint > Greater Beirut Water Supply Project

Eligibility: 71-Eligibility Report and Chairperson Statement (English)

...requesters, 52. Criterion (c): “The request does assert that its subject matter has been brought to Management's attention and that, in the Requester’s view, Management has failed to respond adequately demonstrating that it has followed or is taking steps to follow the Bank’s policies and procedures.” The Panel confirmed that the World Bank was aware of the concerns of the Requesters in advance of the Request for Inspection. The Requesters’ Representative corresponded several...

Complaint > Land Administration Project

Eligibility: 38-Eligibility Report (English)

...Requesters claim that both sets of procedures are inadequate because they do not respond to their social and political reality. In addition, in the Requesters’ view, conflicts that are decades old cannot be solved through mechanisms such as the Mesa Regional, 19 or 15 Request, p. 4. 16 Request, p. 4. 17 Request, p. 5. 18 Request, p. 7. 19 In this context the Requesters refer to the Mesa Regional as Mesa Interetnica. ...

Complaint > National Drainage Program Project

Eligibility: 34-Eligibility Report (English)

...Request asserts “in substance that a serious violation by the Bank of its operational policies and procedures has or is likely to have material adverse effect upon the requesters.” The Request asserts that the Requesters have and will suffer severe adverse effects from the Project and that such effects result from the Bank’s failure to follow its operational policies and procedures. 71. The Request states, and the Requesters interviewed by the Pa...