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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Yanacocha-04/Cajamarca

    Appraisal: CAO Compliance Appraisal Report Yanacocha-04 to 07 - English May 2015

    ...Vice President, senior management of IFC/MIGA, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC/MIGA business activities, including direct investments, investments through financial markets, and advisory services work. In its compliance function, CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the busin...

    IFC Compliance Advisor/Ombudsman - Peru - 2015
  2. Complaint > Yanacocha-05/Cajamarca

    Appraisal: CAO Compliance Appraisal Report Yanacocha-04 to 07 - English May 2015

    ...Vice President, senior management of IFC/MIGA, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC/MIGA business activities, including direct investments, investments through financial markets, and advisory services work. In its compliance function, CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the busin...

    IFC Compliance Advisor/Ombudsman - Peru - 2015
  3. Complaint > Land Administration Project

    Compliance Report: 38-Investigation Report (English)

    ...vice president of Huachiew Chalermprakiat University; then joined the Thailand Environment Institute (TEI) as vice president. In 1998, Mr. Onchan was appointed president of TEI. He helped establish and was appointed president of the Mekong Environment and Resource Institute (MERI) in 2000. He has served as advisor to the Prime Minister and to the Minister of Science, Technology and Environment, as member of the National Environmental Board, chairman of the National EIA Committee, chairman of the...

    WB Inspection Panel - Honduras - 2006
  4. Complaint > Western Poverty Reduction Project

    Compliance Report: 16-Investigation Report (English)

    ...VICE PRESIDENT, Memo to Director RMT “Compliance with Safeguard Policies” (3 June 1998). Attached to it was a separate memorandum from the Managing Directors to Operational Vice Presidents, headed “Operational Policy Reform: Compliance with Safeguard Policies.” 118 See EAPVP Regional Vice President, supra note 117. 72 176. One of these experts informed the Panel that from the time that ...

    WB Inspection Panel - China - 1999
  5. Complaint > Vizhinjam-01/Kerala

    Management Response: IFC Response to CAO Audit Report - February 21, 2018

    ...Vice Presi ent and Gener Vice President and Chief Operating Officer 2 Annex: IFC Tabulated Management Response: Vizhinjam 01-03 CAO Finding IFC's Response Actions Taken or Proposed Preparation and scope of the Advisory Services Project 1 IFC's commitment to oversee the IFC recognized from the start the n...

    IFC Compliance Advisor/Ombudsman - India
  6. Complaint > Batumi Bypass Road project

    Closing Report: Final Report (English)

    ...Vice-Prime Minister/Minister of Regional Development and Infrastructure and First Deputy Minister/Chairman of RDG in Tbilisi on 17 October 2018. The SPF reviewed the complaint and explained the reason it was deemed eligible. The Government responded that the amount of compensation paid to the Complainant was fair based on competent valuation and that the Complainants had accepted the payments for compensation. Thus, the ...

    ADB Special Project Facilitator and Compliance Review Panel - Georgia - 2019
  7. Complaint > Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta)

    Eligibility: 26-Eligibility Report (English)

    ...Vice President, Country Management Unit Director, and Sector Management Unit Directors have engaged in dialogue with ministers and other high level officials from the Governments of Argentina and Paraguay. Finally, the Regional Vice Presidency and the Country Management Unit Director have also maintained close contacts with affected people, NGOs and other civil society groups including through three visits to the project sites by the Bank’s Regional Vice President, during which meetings were org...

    WB Inspection Panel - Argentina, Paraguay - 2002
  8. Complaint > Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta)

    Management Action Plan: 26-Inspection Panel Review of Management Progress Report

    ...President Bank Group Senior Management Vice Presidents, Bank, IFC and MIGA This document has a restricted distribution and may be used by recipients only in the performance of their official duties. Its contents may not otherwise be disclosed without World Bank Group authorization. THE INSPECTION PANEL OFFICE MEMORANDUM DATE: February 7,2005 TO: Mr. Paatii Ofosu-Amaah FROM: Serge Selwan, Acting Executive Secretary, I P N EXTENSI0N: 32762 SUBJECT: ...

    WB Inspection Panel - Argentina, Paraguay - 2002
  9. Complaint > Celulosas de M'Bopicua (CMB) & Orion-01/Argentina & Uruguay

    Filing: Complaint

    ...Vice Governor, Peter Rosemblum Mr Guillermo Angel Guastavino and stakeholders and victims of two proposed IFC projects New York University to be undertaken near Fray Bentos, Uruguay: the Orion project undertaken by Botnia (IFC Dinah L. Shelton project number 23817), (“the Botnia project”) and the Celulosas de M’Bopicua project Georgetown University undertaken by ENCE (IFC project number 23681) (“the ENCE project”). Michael Shifter Vice President for Policy ...

    IFC Compliance Advisor/Ombudsman - Argentina, Uruguay
  10. Complaint > Downtown Redevelopment, Modernization of Metropolitan Public Transport, and of Government Offices Project

    Management Response: Consideration by the Board of Executive Directors of the Recommendation and ToRs

    ...Vice President for Countries; Vice President for Sectors and Knowledge; Manager, Infrastructure and Energy Sector; Country Representative in Paraguay; Chief, Environmental Safeguards Unit. Matter: Management’s comments on the draft document “Recommendation for Compliance Review and Terms of Reference.” Reference: Case MICI-IDB-PR-2016-0101. Paraguay: “Downtown Redevelopment, Modernization of Metr...

    IDB Independent Consultation and Investigation Mechanism - Paraguay - 2017
  11. Complaint > National Drainage Program Project

    Filing: 34-Request for Inspection (English)

    ...President James W. Wolfhenson and Vice President for South Asia Praful C. Patel. The event was widely published in national English and Urdu newspapers and communicated to World Bank officials, but there was no response. (Annex-12) 72. On April 20, 2004 Mustafa Talpur and Khadim Hussain of ActionAid Islamabad had a meeting with Mr. Roche and Suhail Sober Khan of Asian Development Bank, in which the issues related to NDP, was discussed in detail. Mr. Roche admired the role of NG...

    WB Inspection Panel - Pakistan - 2004
  12. Complaint > Rehabilitation of the Railway in Cambodia Project

    Dispute Resolution: Final Report (English)

    ...vices, like safe drinking water and electricity, and support to retrain and start small businesses to earn a new living. Despite this, the complainants alleged that compensation was inadequate, which forced them into debt. In addition, the resettled people were still living in hardship due to inadequate basic services. All complainants alleged that they were worse off because of the project. The proposed course of action suggested four activities to address the concerns of the complainants...

    ADB Special Project Facilitator and Compliance Review Panel - Cambodia - 2014
  13. Complaint > Rehabilitation of the Railway in Cambodia Project 3

    Closing Report: Complaint Closure Report

    ...vices, like safe drinking water and electricity, and support to retrain and start small businesses to earn a new living. Despite this, the complainants alleged that compensation was inadequate, which forced them into debt. In addition, the resettled people were still living in hardship due to inadequate basic services. All complainants alleged that they were worse off because of the project. The proposed course of action suggested four activities to address the concerns of the complainants...

    ADB Special Project Facilitator and Compliance Review Panel - Cambodia - 2014
  14. Complaint > CIFI-01/Hidro Santa Cruz

    Appraisal: English

    ...Vice President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO’s compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions...

    IFC Compliance Advisor/Ombudsman - Guatemala - 2016
  15. Complaint > Condor Gold PLC-01/Santa Cruz de la India

    Appraisal: CAO Compliance Appraisal - Condor Gold-01 - Nicaragua - ENG

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant pol...

    IFC Compliance Advisor/Ombudsman - Nicaragua - 2019
  16. Complaint > Coal Sector Mitigation Project and Coal Sector Rehabitation Project

    Management Response: 23-Management Report on Status of Outstanding Issues

    ...President Bank Group Senior Management Vice Presidents, Bank, I F C and MIGA Directors and Department Heads, Bank, I F C and MIGA This document has a restricted distribution and may be used by recipients only in the performance of their official duties. Its content! may not othenvise be disclosed without World Bank Group authorization. INDIA COAL SECTOR ENVIRONMENTAL AND SOCIAL MITIGATION PROJECT ...

    WB Inspection Panel - India - 2001
  17. Complaint > Water Supply Augmentation Project, Greater Beirut Water Supply Project and its Additional Fiancing - Second Request

    Registration: Notice of Non-Registration

    ...president of ICOLD and currently serves as honorary president and member of ICOLD on Seismic Aspects of Dam Design. Another expert on the DSP is also a member of ICOLD and has extensive experience with earthquake engineering. The Panel notes that the members of the DSP are well-qualified experts who are familiar with ICOLD standards, including Bulletin 137 on Reservoirs and Seismicity: State of Knowledge. With regards to the Requesters’ allegation of a conflict of interest concerning one member ...

    WB Inspection Panel - Lebanon - 2019
  18. Complaint > Private Sector Development and Competitiveness Project (First Request)

    Management Action Plan: 54-Second Management Response and Report on Progress (English)

    ...vice for technical staff (agents d’exécution) o 26 working days + 8 days per year of service for middle management (cadres de collabo- ration) o 91 working days + 15 days per year of service for executives (autres cadres) o Calculation basis: base salary + annuities + housing indemnity o This indemnity is doubled for trade union representatives if their mandate is valid • Bonus (for the current year): only the J...

    WB Inspection Panel - Democratic Republic of Congo - 2009
  19. Complaint > Land Management and Administration Project

    Eligibility: 60-Final Eligibility Report (English)

    ...Vice President (RVP) traveled to Phnom Penh to meet with senior Government officials in August 2009. The RVP reiterated the request for the moratorium on evictions and offered to allocate Bank resources for the resettlement of the BKL communities. According to Management, the RVP proposed to the Government to suspend jointly the Project while the national policy framework was improved, but the Government followed with a request to cancel ...

    WB Inspection Panel - Cambodia - 2009
  20. Complaint > Oyu Tolgoi-01/Khanbogd

    Filing: Letter of complaint (redacted), October 12, 2012

    ...Vice-President, Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA Fax: (+1) (202) 522-7400 e-mail: cao-compliance@ifc.org Dear Ms. Taylor, We, the undersigned residents of Javhlant and Gavliut baghs1 of Khanbogd soum2, South Gobi aimag3 of Mongolia, organized into the Gobi Soil NGO, hereby submit this complaint to the Compliance Advisor/Ombudsman (“CAO”) concerning the Oyu Tolgoi copper-gold-silver mining project (“Oyu Tolgoi Proj...

    IFC Compliance Advisor/Ombudsman - Mongolia - 2012