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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Water and Sanitation Service Improvement Project and Water and Sanitation Service Improvement Project - Additional Financing

    Filing: 115-Request for Inspection-26Nov2016

    ...compensation flowQQcand Q-Qc< Qd),the compensation channel gate is partially open to only permit the minimum compensation flow(Qc) and divert the excess (Q- Qc)to the tunnel intake. The head of water behind the compensation gate contribute to pressure flowt hrough the gate orifice.  At river flows exceeding the required minimum compensation plus maximum diversion flows (i.e. Q>Qc+ Qd), the compensation channel gate is fully closed. The excess...

    WB Inspection Panel - Kenya - 2017
  2. Complaint > Mumbai Urban Transport Project

    Eligibility: 32-Eligibility Report (English)

    ...compensation for economic losses and other rehabilitation benefits. 7. The Requests concern the proposed construction of one of the east-west connecting roads within the road-based transport component described above and the proposed resettlement and rehabilitation of affected persons. 8. In the road-based transport component, in addition to the larger Jogeshwari- Vikhroli Link Road of 11 kilometers, the Project will develop the Santa Cruz- Chemb...

    WB Inspection Panel - India - 2004
  3. Complaint > Lonmin-02/Marikana

    Filing: Complaint regarding Lonmin project

    ...cash to create “thriving communities” around Lonmin's projects so that when the platinum was depleted and the miners left, the communities would be “comfortably middle-class” and able to support themselves.” 3.11 Both Parts A and B of this Complaint must be read in light of these assurances. They were assurances given not only to the Board of the IFC, but also to the local communities who would be affected by the ongoing IFC/Lonmin project. The ...

    IFC Compliance Advisor/Ombudsman - South Africa - 2015
  4. Complaint > Eleme Fertilizer II-02/Port Harcourt

    Compliance Review: CAO Appraisal Report

    ...compensation, employee deductions, health and safety hazards, and healthcare provisions for workers. In its Compliance Investigation Report4 for Eleme-01, CAO found these concerns had already been adequately addressed by IFC. Through its CAP implemented from June 2022 to July 2023, which was monitored by an independent consultant, as well as its ongoing supervision, IFC has demonstrated it appropriately addressed all the concerns raised in Eleme-01 which are also raised in Eleme-02. Moreov...

    IFC Compliance Advisor/Ombudsman - Nigeria - 2024
  5. Complaint > Private Sector Development and Competitiveness Project (First Request)

    Management Action Plan: 54-Second Management Progress Report (English)

    ...compensation that the ex‐workers were entitled to at the time of liquidation, taking into reference the reasoning and calculations submitted by the government’s consultant at the time (which were basis for the actual payments made) and the amount of compensation entitlements that would have been mandated by the regulations enforced by the Labor Inspectorate; ...

    WB Inspection Panel - Democratic Republic of Congo - 2009
  6. Complaint > Program to Improve Highway Corridors in Paraguay

    Compliance Report: Publication of Panel Report

    ...cash income for the community by selling this famous Paraguayan tea to a U.S.-based organic drinks company. In addition, they have begun to plant stevia (Stevia rebaudiana), which is native to Paraguay and serves as a sweetener. The Aché have been successful in achieving credibility and support both inside and outside of Paraguay. As a result they have been able to generate the resources that have allowed them to put in place a rudimentary infrastructure in their community. Harvesting of traditi...

    IDB Independent Consultation and Investigation Mechanism - Paraguay - 2012
  7. Complaint > GEORGIA - Jvari-Khorga Interconnection

    Compliance Report: Compliance Review Report

    ...cash-flow position. JSL’s financial position was rechecked at the second stage of the tendering process. JSL is currently insolvent, but arrangements are due to be finalised imminently, which will either result in bankruptcy or in a takeover of the company by management. 12. At the time of the tendering process, JSL was listed among the top five Indian construction companies and had a very professional website identifying its track record of successfully completed infras...

    EBRD Project Complaint Mechanism - Georgia
  8. Complaint > Second Rural Enterprise Support Project

    Management Action Plan: 89-Second Management Progress Report(English)

    ...cash earning opportunities outside the agricultural sector are very limited, especially for women. Young male study respondents on the other hand thought that mechanization might open up new job opportunities for them. The PSIA concludes with a series of short- and medium-term recommendations to mitigate the potential negative impacts of cotton mechanization on female agricultural workers, which are currently being discussed with the GoU. IV. CONCL...

    WB Inspection Panel - Uzbekistan - 2013
  9. Complaint > Second Rural Enterprise Support Project

    Eligibility: 89 - Final Eligibility Report (English)

    ...cash on a weekly basis, based on the amount of cotton harvested. 6. As part of the Decent Work Country Program, ILO is undertaking work to establish whether various forms of employment and labor in a given situation in Uzbekistan constitute forced adult3. This will allow it to adapt its monitoring methodology for forced labor to the specific Uzbek circumstances. The Government, through its Ministry of Labor, has invited the World Bank to participate in this work. Therefore the Bank w...

    WB Inspection Panel - Uzbekistan - 2013
  10. Complaint > Second Rural Enterprise Support Project

    Management Action Plan: 89-Management Progress Report

    ...cash on a weekly basis, based on the amount of cotton harvested. 6. As part of the Decent Work Country Program, ILO is undertaking work to establish whether various forms of employment and labor in a given situation in Uzbekistan constitute forced adult3. This will allow it to adapt its monitoring methodology for forced labor to the specific Uzbek circumstances. The Government, through its Ministry of Labor, has invited the World Bank to participate in this work. Therefore the Bank w...

    WB Inspection Panel - Uzbekistan - 2013
  11. Complaint > Kosovo Power Project (Proposed)

    Filing: 78-Request for Inspection (English)

    ...Compensation for Lost Agricultural Land OP 4.12 states that “preference should be given to land-based resettlement strategies for displaced persons whose livelihoods are land based.”139 When land is offered, it should be “at least equivalent to the advantages of the land taken.”140 OP 4.12 also provides that when land- based options are not available, “non-land-based options built around opportunities for employment or self-employment should be provided in addition to cash compensation for ...

    WB Inspection Panel - Kosovo - 2012
  12. Complaint > Land Management and Administration Project

    Compliance Report: 60-Investigation Report (English)

    ...compensation at full replacement cost, compensation is supplemented by additional measures necessary to meet the replacement cost standard. 225. Specifically, the compensations to be provided are: 138 Management Response, ¶ 52. 59 • Compensation at replacement cost for houses and other affected structures without deduction for depreciation or salvage materials for houses and other structures. • For agriculture land,...

    WB Inspection Panel - Cambodia - 2009
  13. Complaint > Land Management and Administration Project

    Management Response: 60-Management Response (English)

    ...compensation options. Compensation options include **** or a flat at **** procedures and compensation options relocation site (more than **** kilometers outside presented to families living in the affected of the city-centre). The third option of onsite community were developed by the Municipality housing requires residents to move to **** of Phnom Penh (MPP) without the involvem...

    WB Inspection Panel - Cambodia - 2009
  14. Complaint > Western Poverty Reduction Project

    Eligibility: 16-Management Report and Recommendation (English)

    ...cash compensation, and that income restoration is the objective of the RAP. Management believes the RAP provides substantial forms of assistance that, taken together, will allow affected persons to improve, or at least restore, both incomes and living standards. It should be noted that losses are relatively slight: partial loss of pastureland for 63 herder households, loss of farmland in a defunct irrigation scheme for 248 households, and partially disrupted migration patterns for 289 herder hou...

    WB Inspection Panel - China - 1999
  15. Complaint > Gibe III Hydroelectric Power Project

    Project Document: FINAL DRAFT REPORT ON SOCIO – ECONOMIC ANALYSIS AND PUBLIC CONSULTATION OF LAKE TURKANA COMMUNITIES IN NORTHERN KENYA

    ...cash on time. The coordinator of safety net program approves eligible beneficiaries and summit the list to equity bank. Equity Bank issues smart cards and distributes to beneficiaries. With villager spread out over vast areas of often arid land, many community members cannot access equity bank. A network of shopkeepers with adequate cash flows are selected to make payment on behalf of program using machines called Point of sale. Monitoring and Evaluation is also done 5 Riam Riam This is ...

    AfDB Independent Recourse Mechanism - Ethiopia - 2009
  16. Complaint > Western Poverty Reduction Project

    Filing: 16-Request for Inspection (English)

    ...compensation areas to account for these losses, which the EIA claims are "significant", nor are other adequate mitigation measures suggested. It should be noted that 100% of those surveyed in the move- in area expressed concerns about the "cutting of vegetation, which will destroy the ecological environment and the wild animal and plant resources."(EIA para 7.22, page 65) Such a universal concern should have prompted project alternatives to be considered, or mitigation and ecological compensatio...

    WB Inspection Panel - China - 1999
  17. Complaint > Phase 1B of Lesotho Highlands Water Project, 1st Request

    Eligibility: 12-Eligibility Report (English)

    ...cash and investments to meet one month's personnel bill): Johannesburg, Pretoria, Alberton, Brakpan, Randfontein, Bronkhorstpruit, Walkerville and Vereeniging Koponong. 2.11 Implications for low-income residents. The direct consequence of rising indebtedness has been intensified municipal "credit control" against those households who can not afford to pay for increasingly costly water. Rand Water price increases announced in February 1998 - which were more than 50% above the inflation rate, beca...

    WB Inspection Panel - Lesotho - 1998
  18. Complaint > Protection of Basic Services Program Phase II Additional Financing and Promoting Basic Services Phase III Project

    Management Response: 82-Management Report and Recommendation - Ethiopia PBS - Phase III Project

    ...compensation in the case of being relocated from the place of residence by economic development programmes, Ethiopia's Rurar Development Policy and Strategy commitment to voluntary resettlement, settlement in a manner that will promote sustainable natural resource management, retention of user-rights on plo1s of land in original localities until such time as they become reasonably self-sufficient, and- adequate compensation to famers from whom land...

    WB Inspection Panel - Ethiopia - 2012
  19. Complaint > Governance Promotion Adjustment Loan

    Filing: 25-Request for Inspection (English)

    ...cash as well as of migrant workers irreversibly destroys the social fabric of the communities and subjects local people to forced and rapid social and cultural change and reorientation.. Change of diet from fresh produce Io commercial food causes PAGE 1 8 serious health problems while introduced diseases (such as malaria in Guyana) further severely affected lo...

    WB Inspection Panel - Papua New Guinea - 2001
  20. Complaint > Lydian Intl3-01/Gndevaz & Jermuk

    Compliance Report: English

    ...Compensation (GLAC)87 for landowners and land users had been disclosed in June 2014 and that consultation regarding acquisition was underway with 21 landowners. IFC noted concerns about the lack of clear guidance on the determination of compensation rates and more generally about the alignment of the process with PS5 requirements. At this point, IFC also stressed the importance of livelihood restoration in meeting the objectives of PS5 and that the Land Access and Livelihood Restoration Pl...

    IFC Compliance Advisor/Ombudsman - Armenia - 2017