DocSearch | Accountability Console
Complaints IAMs Register Login

Document Search

Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

Search Terms

Filter By:

Clear

307 Results

Showing Only IFC Compliance Advisor/Ombudsman (Show All Results)

Top Results By:

Show All

  1. Complaint > Bidco-04/Thika

    Compliance Report: CAO Compliance Investigation Report - Bidco 01 & 04 - October 2018 - English PDF

    ...President, the CAO Vice President, or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of the E&S performance of an IFC/MIGA project. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve E&S performance. In the context of a CAO compliance investigation, at issue is whether: • The actual E&S outcomes of...

    IFC Compliance Advisor/Ombudsman - Kenya - 2018
  2. Complaint > Bidco Bev. & Det.-01/Thika

    Compliance Report: CAO Compliance Investigation Report - Bidco 01 & 04 - October 2018 - English

    ...President, the CAO Vice President, or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of the E&S performance of an IFC/MIGA project. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve E&S performance. In the context of a CAO compliance investigation, at issue is whether: • The actual E&S outcomes of...

    IFC Compliance Advisor/Ombudsman - Kenya
  3. Complaint > Maple Energy-01/Nuevo Sucre and Canaan

    Filing: English

    ...requested the results of inspection reports and Maple’s responsive reports and Maple has refused disclosure. 35 VI. Requested Next Steps We, the communities of Canaán and Nuevo Sucre, request the CAO’s assistance in facilitating an agreement with Maple covering both environmental and social issues. i. Environmental Issues As an initial issue, Maple must stop the practices that have led to five oil s...

    IFC Compliance Advisor/Ombudsman - Peru - 2010
  4. Complaint > Pando Montelirio-01/Chiriqui

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. This document is a preliminary record of the views heard by the CAO team, and suggestions for next steps among the parties. These suggestion...

    IFC Compliance Advisor/Ombudsman - Panama - 2010
  5. Complaint > Real LRIF-01/Coban

    Compliance Report: English

    ...President, the CAO Vice President, or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of the E&S performance of an IFC/MIGA project. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve E&S performance. In the context of a CAO compliance investigation, at issue is whether: • The actual E&S outcomes of ...

    IFC Compliance Advisor/Ombudsman - Guatemala - 2017
  6. Complaint > Oyu Tolgoi-01/Khanbogd

    Filing: Letter of complaint (redacted), October 12, 2012

    Unofficial translation 12 October 2012 Megan Taylor Vice-President, Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA Fax: (+1) (202) 522-7400 e-mail: cao-compliance@ifc.org Dear Ms. Taylor, We, the undersigned residents of Javhlant and Gavliut baghs1 of Khanbogd soum2, South Gobi aimag3 of Mongolia, organized into the Gobi Soil NGO,...

    IFC Compliance Advisor/Ombudsman - Mongolia - 2012
  7. Complaint > Maple Energy-01/Nuevo Sucre and Canaan

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. 1.1. The complaint On April 6, 2010 the CAO received a complaint presented on behalf of indigenous communities in Canaan and Nuevo Sucre...

    IFC Compliance Advisor/Ombudsman - Peru - 2011
  8. Complaint > Togo LCT-01/Lome

    Compliance Report: English

    ...President, the CAO Vice President or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of a project’s E&S performance. The purpose of a CAO Compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve the institution’s E&S performance. In the context of a CAO compliance investigation, at issue is whether:  the actual E&S outcomes of a...

    IFC Compliance Advisor/Ombudsman - Togo
  9. Complaint > Enso Albania-01/Lengarica

    Compliance Report: English

    ...request submitted Sep IFC Board approval Environmental permit submitted by Lengarica & Energy refused with request for additional information, including project coordinates, project components, Oct rehabilitation measures, and impact mitigation Nov Requested documents submitted to Ministry CAO Investigation Report – IFC’s Investment in enso Albania 35 Date Milestones, Events, and Docu...

    IFC Compliance Advisor/Ombudsman - Albania - 2018
  10. Complaint > Wilmar Group-01/West Kalimantan

    Eligibility: Final Assessment Report, Complaint from Communities in Kalimantan and Civil Society in relation to activities of the Wilmar Group of Companies, March 2009

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO‟s Ombudsman function. This document is the final assessment report relating to issues raised in a complaint submitted by local communities and civil society organ...

    IFC Compliance Advisor/Ombudsman - Indonesia - 2009
  11. Complaint > India Infrastructure Fund-01/Dhenkanal District

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org -2- Table of Contents LIST OF ACRONYMS .....................................................................................................

    IFC Compliance Advisor/Ombudsman - India - 2013
  12. Complaint > Agri-Vie Fund-01/Kiboga

    Eligibility: CAO Assessment Report Regarding Community and Civil Society Concerns in Relation to IFC’s Agri-Vie Fund project (#27674), April 2012

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised in the complaint; (2) gather information on how relevant stakeholders see the situation; and (3) help stakeholders understand and determine whether a c...

    IFC Compliance Advisor/Ombudsman - Uganda - 2012
  13. Complaint > Quellaveco Mining-01/Moquegua

    Compliance Report: English

    ...President, the CAO Vice President or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of project environmental and social (E&S) performance. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve E&S performance. In the context of a CAO compliance investigation, at issue is whether:  The actual E&S outcom...

    IFC Compliance Advisor/Ombudsman - Peru
  14. Complaint > Quellaveco Mining-01/Moquegua

    Appraisal: CAO Appraisal for Compliance Investigation of IFC: Case of Asociación Civil Labor, Junta de Usuarios de Riego del Distrito de Moquegua, Comité de Frente de Defensa de los Intereses de Distrito de Torata, May 15, 2013

    ...president of the World Bank Group. The CAO reviews complaints from communities affected by development projects undertaken by the two private sector lending arms of the World Bank Group: the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about the CAO, please visit www.cao-ombudsman.org Appraisal Report C-I-R9-Y12-F167 ...

    IFC Compliance Advisor/Ombudsman - Peru - 2013
  15. Complaint > Lukoil Overseas-01/Berezovka

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist parties in addressing complaints raised by people affected by projects. CAO acts in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are managed through the CAO’s Ombudsman function. The purpose of this assessment is to: 1. Provide a neutral assessment of the facts gathered during the assessment...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  16. Complaint > Salala Rubber Corporation-01/Margibi and Bong

    Filing: CAO Complaint - Liberia - Salala Rubber Corporation 01

    ...request that we accompany you on a transect field walk to show you firsthand the devastation that SRC has inflicted upon our communities. 239. We request that the CAO compliance team, during compliance review, consider the numerous and systemic violations of IFC policy, domestic law, and international law committed that the IFC allowed SRC to commit in the course of its operations. 240. Finally, we request that the CAO refer this case to dispute resolution to produce ch...

    IFC Compliance Advisor/Ombudsman - Liberia - 2019
  17. Complaint > Wilmar Group-01/West Kalimantan

    Filing: Procedural irregularities and standards violations in IFC support for Wilmar Trading, July 18, 2007

    ...President of the World Bank considering the same matter (copy enclosed), we are writing to express our concerns about the IFC’s financing of the palm oil trading company Wilmar Trading / Wilmar International through a series of three investment projects and a GEF grant. Detailed field assessments show that, through the operations of its wholly owned subsidiaries, Wilmar is party to serious and long term social and environmental impacts which are at odds with the IFC’s standards. We also contend ...

    IFC Compliance Advisor/Ombudsman - Indonesia
  18. Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. This document is a record of the views heard by the CAO team, and suggestions for next steps among the parties. These suggestions are intend...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  19. Complaint > Yanacocha-03/Cajamarca

    Agreement: Notes from the Information Sharing Meeting of Canal Users from COMOCA Sur and COMOCA Este and Representatives of Minera Yanacocha, Cajamarca, Peru, July 24 and 25, 2006

    ...requested an independent water quantity study, CAO sought first to better understand the canal users’ specific concerns, and to solicit from Yanacocha a comprehensive list of all the available water quantity studies and information. With this information, CAO encouraged the parties to work together to determine what studies were necessary, if any, and whether the existing studies sufficiently addressed the canal users’ concerns. In preparation for the July 2006 information sharing meeting, CAO c...

    IFC Compliance Advisor/Ombudsman - Peru
  20. Complaint > VEIL II-01/ Ratanakiri Province

    Filing: Complaint to CAO VEIL II - Feb 2014

    ...President Office of the Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA Tel: + 1 202-458-1973 Fax: +1 202-522-7400 e-mail: cao-compliance@ifc.org February 10, 2014 Dear Vice President Taylor Re: Complaint concerning IFC investment in Dragon Capital Group and VEIL (Project no. 10740 and 20926) 1. Inclusive Development International (IDI), Equitable Cambodia (EC), Cambodian Indigenous Youth Association (CIYA), Indigenous Rights...

    IFC Compliance Advisor/Ombudsman - Cambodia - 2014