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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > South-West Corridor Road Project

    Eligibility: Eligibility Assessment Report for CR (English)

    ...change have been in the direction opposite to the direction given in the complaint and are not related to road narrowing but different design issues of the junction. The changes have been made and are proposed to be made to make the passage under the bridge towards Russia safer. These changes primarily concern shortening the road barriers at the right side and in the middle. For the direction towards Aktobe mentioned in the Complaint, the proposed change of the central barrier will make the narr...

    EBRD Project Complaint Mechanism - Kazakhstan
  2. Complaint > EPS Kolubara Environmental Improvement

    Filing: Complaint

    ...changed much over the past 20 years, regardless of changes of the Constitution of the Republic of Serbia since 2006. Apart from the strict centralization of decision- making, this institutional framework creates a large lack of responsibility of each entity. Since the decision is not bound to the implementation, each entity of the institutional framework may adopt any decision, and then transfers responsibility to the superior entity for the lack of implementation. Only the Government has no suc...

    EBRD Project Complaint Mechanism - Serbia
  3. Complaint > Second Rural Enterprise Support Project

    Management Response: 89-Management Response and Addendum (English)

    ...climate change and the growing environmental and social problems associated with cotton production, bring urgency to shifting the existing cropping pattern away from cotton to other crops such as fruits and vegetables. In line with this, the Country Partnership Strategy (CPS) 2012–15 supports activities to diversify production into non-cotton higher value agricultural products. The Request vi. The Request for Inspection was submitted by three NGOs on behalf of others who declare they...

    WB Inspection Panel - Uzbekistan - 2013
  4. Complaint > EPS Kolubara Environmental Improvement

    Eligibility: Eligibility Assessment Report

    ...changed much over the past 20 years, regardless of changes of the Constitution of the Republic of Serbia since 2006. Apart from the strict centralization of decision- making, this institutional framework creates a large lack of responsibility of each entity. Since the decision is not bound to the implementation, each entity of the institutional framework may adopt any decision, and then transfers responsibility to the superior entity for the lack of implementation. Only the Government has no suc...

    EBRD Project Complaint Mechanism - Serbia
  5. Complaint > Mongolia Mining Infrastructure Investment Support (P118109) and Mining Infrastructure Investment Support - Additional Financing

    Eligibility: 102-Second Report and Recommendation(English)

    ...change and redistribute the annual run-off of the Selenge and its tributaries. In their view, these changes would have damaging effects on the already vulnerable and unique ecosystem of Lake Baikal, 8 Management Response: 29, 30. 9 Management Response: 30. 8 as the river’s annual run off is one of the main factors that guarantee its ecological integrity. A redistribution of the run off could have highly detrimental effects, including e...

    WB Inspection Panel - Mongolia - 2015
  6. Complaint > South-West Corridor Road Project

    Eligibility: Eligibility Assessment Report for PSI (English)

    ...change have been in the direction opposite to the direction given in the complaint and are not related to road narrowing but different design issues of the junction. The changes have been made and are proposed to be made to make the passage under the bridge towards Russia safer. These changes primarily concern shortening the road barriers at the right side and in the middle. For the direction towards Aktobe mentioned in the Complaint, the proposed change of the central barrier will make the narr...

    EBRD Project Complaint Mechanism - Kazakhstan
  7. Complaint > Private Sector Development and Competitiveness Project (First Request)

    Management Response: 54-Réponse de la Direction (Français)

    ...change virtuel de 200 FC pour 1 dollar. Avec un taux de change au prix du marché de 360 FC pour 1 dollar au moment du calcul, la Gécamines avait la possibilité d’alléger ses charges salariales en équiva- lent dollar. Dans ses calculs, J. Catry proposait de : i) payer l’enveloppe des indemnités de licenciement en dollars, ce qui permettait aux bénéficiaires de courir moins de risque de dépréciation monétaire ; et ii) recourir à un taux de change de 360 FC pour 1 dollar. •...

    WB Inspection Panel - Democratic Republic of Congo - 2009
  8. Complaint > Third Power Project, Fourth Power Project, and proposed Bujagali Hydropower Project

    Compliance Report: 24-Investigation Report (English)

    ...change resources because some large sources of foreign exchange (including current private transfers, current transfers to government and net concessional medium and long term loans) were assumed to be independent of the slippage variables. It is not explained why these assumptions were justified. It is noted, though, that a 20 per cent annual reduction in these factors would raise the PPA payment to foreign exchange ratio – and as the ratio rises, so does the ...

    WB Inspection Panel - Uganda - 2001
  9. Complaint > Amaravati Sustainable Capital City Development Project

    Eligibility: Inspection Panel Third Report and Recommendation(English)

    ...Climate Resilient Flood Mitigation. The objective of this proposed component would be to build sustainable and climate resilient infrastructure in Amaravati City by supporting its integration with the natural surroundings, riverfront, and greenery. This component would finance: (i) flood mitigation works that include improving the carrying capacity of 26.5 km of the Kondaveeti Vagu River and its inflowing streams, including Erravagu, Kootella Vagu,...

    WB Inspection Panel - India - 2017
  10. Complaint > Governance Promotion Adjustment Loan

    Filing: 25-Request for Inspection (English)

    ...changed in the alienation of their timber resources. In 1990 the World Bank and other donors began to support the State in its attempts to re-assert control over the logging industry. While new legislation and a series of donor -funded activities brought some change, real change was slow in coming and sometimes difficult to see. Certainly, governance was absent in 1994, when a Minister for Forests unlawfully allowed a logging company to begin a road-line clearance of the claimants l...

    WB Inspection Panel - Papua New Guinea - 2001
  11. Complaint > Clean Energy and Network Efficiency Improvement Project

    Closing Report: Closure Report

    ...change in scope of output made in 2018. Comments and revisions on the DMF 2. The impact statement was reworded as ‘improved national reliability, adequacy and affordability of power supply’ to reflect the desired change. Indicators related to reliability (index to show changes in power outages) and affordability (index to show any change in mean power prices relative to mean national incomes) could have also been included. 3. The outcome statement should reflect the project areas specified...

    ADB Special Project Facilitator and Compliance Review Panel - Sri Lanka - 2021
  12. Complaint > Protection of Basic Services Program Phase II Additional Financing and Promoting Basic Services Phase III Project

    Filing: 82-Request for Inspection (English)

    ...changed in 2005. In the aftermath of the national election that year, State security forces reacted to protests with excessive force, killing 200 and arresting over 30,000 people.45 These State-perpetrated abuses led to a suspension of direct budget support by the World Bank and other members of the Development Assistance Group (DAG), a consortium of 26 donors to Ethiopia. 36. Noting the risks of continuing direct budget support in this political environment, ...

    WB Inspection Panel - Ethiopia - 2012
  13. Complaint > Karot Hydro-03

    Filing: COMPLAINT AGAINST IFC’S PROJECT NO. 36008 – KAROT HYDRO (PAKISTAN)

    ...change of emails can be found as ANNEX 6.1 and the Charter of Demands as ANNEX 6.2). This position paper by Awami Labour Union described blatant violations of labour rights’ as a result of Karot’s lack of recognition of Awami Labour Union as the CBA, anti-union practices such as threats of contract termination and subjecting union leaders to fabricated judicial proceedings made by Karot management, and prohibiting union leadership from entering the premises. It also highlighted basic finan...

    IFC Compliance Advisor/Ombudsman - Pakistan - 2022
  14. Complaint > Alex Dev-01/Wadi al-Qamar

    Appraisal: English

    ...climate change. The complainants allege that the community living near APCC suffer severe respiratory health problems, such as asthma, due to dust and particulate emissions from the cement plant. IFC’s Guidance Note to PS3 states that existing facilities are expected to evaluate the feasibility of meeting PS3 requirements, and should seek to improve performance through actions included in the ESAP. 12 A revised ESAP agreed between IFC and the client (2012 ESAP) included additional control measur...

    IFC Compliance Advisor/Ombudsman - Egypt - 2016
  15. Complaint > AD Hydro Power Limited-01/Himachal Pradesh

    Eligibility: English

    ...changes to the ‘draft’ report will not be material to the Board’s decision. In the interests of effective due process, the CAO believes that it would have been more forthright to have presented a final report to the Board and public. This provides the clearest signal that IFC believes that all material concerns have been met. The CAO believes that the transparency of process of developing the scope and content of the ESIA could be improved, particularly with regard to IFC demon...

    IFC Compliance Advisor/Ombudsman - India
  16. Complaint > Shuakhevi HPP

    Eligibility: Eligibility Assessment Report for PSI (Georgian)

    ...changes in the micro-climate of the village, reduction of water in the river bed to only 10%. Company later completely ignored the emerged problems and refuses to deliver its commitment. Plenty of meetings have been held on this topic with government officials, Company representatives and Ministry of Energy of Georgia. They were all in vain. No response followed on the letter sent to the managements of the Banks in August. Construction of the project has been completed and it left no drinking wa...

    EBRD Independent Project Accountability Mechanism - Georgia
  17. Complaint > Tbilisi Railway Bypass 2

    Eligibility: Eligibility Assessment Report

    ...changes in the area of compensation and mitigation should the final detailed design change in any way from the current plan. (v) Develop contingency agreements as required. For example, spell out in writing what will be done in case of accidents, interruption of service, changes in standards, emergence of new scientific information about risks or impacts, and so forth. (vi) Discuss approaches for improving communication, engagement and information ...

    EBRD Project Complaint Mechanism - Georgia
  18. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Filing: 37-Request for Inspection Annex 25

    ...changed. Typologies exercises conducted by the FATF have indicated increasing use of bureaux de change in laundering operations. Hence it is important that there should be effective counter-measures in this area. This Interpretative Note clarifies the application of FATF Recommendations concerning the financial sector in relation to bureaux de change and, where appropriate, sets out options for their implementation. Definition of Bureaux de Change For the purpose of this Note, bureaux de cha...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  19. Complaint > Water and Sanitation Service Improvement Project and Water and Sanitation Service Improvement Project - Additional Financing

    Management Response: 115-Management Response-17Feb2017

    ...change; small towns will become bigger cities, communities will require more water for agriculture and recreation. Predicting future water needs for the county would require the AWSB to develop a predictive model, based on population growth, life style trends, climate change etc. Such a model would support the Murang’a County government Technical report that the Murang’a Rivers cannot support designed flow for extraction. 21. 5. Regardless of the Consensus...

    WB Inspection Panel - Kenya - 2017
  20. Complaint > Second Rural Enterprise Support Project

    Filing: 89-Request for Inspection (English and Russian)

    ...climate,any investment in the agricultural system merely sustains the state-order system and forced labor which underpins it. In addition, the massive and nationwide forced labor of government employees strains the delivery of many public services, including essential medical care and education. Just in Tashkent, approximately 11,000 nurses and doctors from hospitals and clinics were sent to the fields during the 2012 cotton harvest. As in previous years so in 2012, both high school and uni...

    WB Inspection Panel - Uzbekistan - 2013