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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Nedbank Tier II-01/Kintinian

    Filing: Letter of complaint to CAO with annexes - Nedbank-01 - April 2017

    ...Compensation Action Plan ("RAP"). The · RAP notes that residents of District Kintinian 2, which encompasses Area One, were not consulted." • In March 2015, SAG requested that Area One be made available to it before the end of August or it would be forced to close the Siguiri mine by May 2016.16 The threat to close the mine altogether appears to have placed pressure on the government to hastily move ahead with the evictions in Area O...

    IFC Compliance Advisor/Ombudsman - Guinea - 2017
  2. Complaint > BTC Pipeline-13/Tsalka

    Eligibility: English

    ...compensation to Complainants on 6 June 2004 of treatment facilities and by enforcing the discharge household items damaged in flooding, in lieu of cash payment. standards. Complainants accepted in-kind compensation. Lack of consistency in logging grievances by SPJV has SPJV assis...

    IFC Compliance Advisor/Ombudsman - Georgia - 2005
  3. Complaint > CBG-01/Sangaredi

    Filing: CAO Complaint - Guinea / CBG-01 - English

    ...compensation for losses Where economic displacement (i.e. from productive land) cannot be avoided, PS 5 requires IFC’s client to offer affected persons with legally recognizable rights under national law replacement property (e.g. agricultural sites) of equal or greater value, or where appropriate, cash compensation at full replacement cost and other assistance to help them restore their livelihoods. 28 The issue of replacement property and cash compensation is discussed here. Livelihood im...

    IFC Compliance Advisor/Ombudsman - Guinea
  4. Complaint > Bujagali Energy-05/Bujagali

    Closing Report: Dispute Resolution Conclusion Report Bujagali-05, July 2018 - English

    ...Cash payments completed compensation. Twenty claims brought by 131 17 individuals were withdrawn or resolved and confirmed by CAO as a result of this information-sharing Zero compensation accepted 7 process. The individual complaints were then narrowed down to 16. Compensation rejecte...

    IFC Compliance Advisor/Ombudsman - Uganda - 2018
  5. Complaint > BTC Pipeline-20/Atskuri

    Dispute Resolution: Problem Solving Completion Report

    ...Cash compensation for standing crop, regardless of the stage in their growth cycle Cash compensation for lost crops on orphaned land decided on a case by case basis Return land for use, with restrictions, post construction Replace or compensate at full replacement value all non-movable assets (sheds etc) Private land/ 58 meters (use restrictions) Cash compensation where the landowner can demonstrate that the restriction imposes a loss Table 1 Compensation for Private Land reprodu...

    IFC Compliance Advisor/Ombudsman - Georgia - 2007
  6. Complaint > Bujagali Energy-07/Bujagali

    Compliance Report: English

    ...cash compensation based on 2006 rates would not enable affected people to acquire replacement land. Following a site visit in October 2011, the PoE noted that a number of disputes over compensation remained and raised the question as to “whether the compensation rates offered actually represent full replacement value.” The PoE noted the need for UETCL to demonstrate that “compensation offered represents full replacement value.” 60 CAO attempted to verify a sample of the compensation payments and...

    IFC Compliance Advisor/Ombudsman - Uganda
  7. Complaint > India Infrastructure Fund-01/Dhenkanal District

    Filing: Letter of Complaint from Odisha Chas Parivesh Surekhsa Parishad and the Delhi Forum, April 15, 2011

    ...compensation of INR 500,000 per acre which are below the price of non-irrigated land in Angul district acquired by Jindal Steel and Power (they paid INR 700,000 per acre) Occupants/owners of the irrigated land still have not received land compensation. Around eighteen percent (18%) of the families listed by the Land Acquisition Office of Dhenkanal as families whose agricultural land was acquired have not received their compensation. 2.4.5 The company also forc...

    IFC Compliance Advisor/Ombudsman - India - 2011
  8. Complaint > Strominvest II-01/Minsk

    Appraisal: CAO Compliance Appraisal Report Strominvest - March 2018 - English

    ...compensation, in cash or in-kind, provided to the local residents.6 The complainants submitted a YouTube video from September 2015, in which they raise these issues with the city authorities and the client during an information session on the Timiriazeva project.7 According to the complainants and the company 150-200 people would be displaced if the project goes ahead. 1 IFC. Summary of Proposed Investment, Strominvest/Erilin (#26107). See https://goo.gl/RpiyYa 2 Tvoya Stolitsa. Company...

    IFC Compliance Advisor/Ombudsman - Belarus - 2018
  9. Complaint > Oyu Tolgoi-01/Khanbogd

    Agreement: MDT/IEP Final Report - January 2017 - English

    ...Compensation!Claims!Committee!(CCC)!to!opine!on!claims!to!be! retrospectively!included!in!2004!or!2011!compensation.! • !Herders!in!the!groups!listed!in!‘Recommendations:!Compensation’!should!be!entitled!to! present!claims!for!compensation!to!the!Compensation!Claims!Committee.!!! ! In!order!to!ensure!that!compensation!is!capable!of!assisting!herders!move!to!sustainable!livelihoods:! • Those!households!compensated!in!2004!that!no!longer!have!a!household!member...

    IFC Compliance Advisor/Ombudsman - Mongolia
  10. Complaint > Oyu Tolgoi-02/Khanbogd

    Agreement: MDT/IEP Final Report - January 2017 - English

    ...Compensation!Claims!Committee!(CCC)!to!opine!on!claims!to!be! retrospectively!included!in!2004!or!2011!compensation.! • !Herders!in!the!groups!listed!in!‘Recommendations:!Compensation’!should!be!entitled!to! present!claims!for!compensation!to!the!Compensation!Claims!Committee.!!! ! In!order!to!ensure!that!compensation!is!capable!of!assisting!herders!move!to!sustainable!livelihoods:! • Those!households!compensated!in!2004!that!no!longer!have!a!household!member...

    IFC Compliance Advisor/Ombudsman - Mongolia
  11. Complaint > Bujagali Energy-07/Bujagali

    Appraisal: CAO Compliance Appraisal Report - Bujagali-07

    ...compensation. The RCDAP stated that this information was explained to PAPs who were identified and surveyed individually, as well as to the land board and the land committees. The RCDAP covered key aspects of a resettlement action plan and addressed potential issues in its implementation including previous resettlement actions, speculative activity, risks of cash compensation programs and economic displacement issues. The RCDAP provided information regarding calculations for compensation relatin...

    IFC Compliance Advisor/Ombudsman - Uganda - 2016
  12. Complaint > Vizhinjam-01/Kerala

    Compliance Report: CAO Compliance Investigation Report, Vizhinjam 01, 02 & 03 - January 23, 2018

    ...cash compensation for certain groups of project affected fishermen, the ESIA included no discussion of compensation for impacts on tourism-based livelihoods. The ESIA did, however, include a direction that the Tourism Impact Assessment should evaluate the status of each resort under the CRZ notification requirements and specified that entitlements should be determined based on the legality of resorts. CAO Investigation Report: IFC Advisory Services Project with VISL ...

    IFC Compliance Advisor/Ombudsman - India
  13. Complaint > Delonex and Africa Oil-01/Kerio Valley

    Eligibility: CAO Assessment Report

    ...Compensation for temporary access to land: Some Complainants expressed their dissatisfaction with the compensation rates offered by Delonex, which they felt were not adequate. They added that when landowners raised concerns with the compensation rates, Delonex chose to by-pass their land instead of negotiating with them. Other Complainants stated that when CLOs for Delonex came to their village, they indicated they would pay compensation to landowners through the Chief, but nobody had since...

    IFC Compliance Advisor/Ombudsman - Kenya - 2020
  14. Complaint > Eleme Fertilizer-01/Port Harcourt

    Eligibility: CAO Assessment Report - Nigeria / Eleme Fertilizer 01 - February 2019

    ...compensation rates and structures. According to the Complainants, the Company advertised the new grade system as being favorable to all Nigerian employees but in fact, they were downgraded in order to justify the salary disparity between them and their foreign counterparts performing the same job function. However, the actual job scope was not changed in order to align with the downgrade. In the same way they did in August 2017, the employees rejected...

    IFC Compliance Advisor/Ombudsman - Nigeria - 2019
  15. Complaint > PT Weda Bay Nickel-01/Weda Bay

    Filing: Complaint (English), July 2, 2010

    ...cash compensation where appropriate; and (ii) provide relocation assistance suited to the needs of each group of displaced persons, with particular attention paid to the needs of the poor and the vulnerable. However what we found was:  The presence of the Tobelo Forest people who live in the region or area of the Contract of Work conflicts with the statement that “it is hoped that there will be no physical dispossession of families from their homes” (V-1) and the ...

    IFC Compliance Advisor/Ombudsman - Indonesia - 2010
  16. Complaint > Tata Tea-02/Assam

    Eligibility: CAO Assessment Report_Tata Tea-02_November _2013 - English

    ...compensation, poor hygiene and health conditions, and restricted freedom of association among plantation workers. Furthermore, the complainants question the worker share-buying program, contending workers have been pressured into buying shares, often without proper information about the risks of such an investment. The complainants initially requested confidentiality and so did the three NGOs from Assam that had filed the complaint on behalf of tea workers, and during the assessment, the three N...

    IFC Compliance Advisor/Ombudsman - India - 2013
  17. Complaint > PT Weda Bay Nickel-01/Weda Bay

    Filing: Keluhan (Indonesia), 2 Juli, 2010

    ...cash compensation where appropriate; and (ii) provide relocation assistance suited to the needs of each group of displaced persons, with particular attention paid to the needs of the poor and the vulnerable. Namun yang kami temukan adalah:  Kehadiran Forest Tobelo yang hidup dalam wilayah atau area Kontrak Kerja berlawanan dengan pernyataan bahwa “diharapakan tidak ada penggusuran fisik keluarga-keluarga dari rumah- rumah mereka” (V-1) dan klaim bahwa tidak dibutu...

    IFC Compliance Advisor/Ombudsman - Indonesia
  18. Complaint > Real LRIF-01/Coban

    Compliance Report: English

    ...cash compensation. Where economically displaced persons do not have legally recognizable claims to land they should be “compensated for lost assets other than land (such as crops, irrigation infrastructure and other improvements made to 73 Q’eqchi’ people are reported to believe that the Tzuultaq’a (a spirit) lives inside the mountains, more specifically in caves; however, other natural features such as ridges, springs and rivers are also recognized as manifestations of the Tzuultaq’a. See Grand...

    IFC Compliance Advisor/Ombudsman - Guatemala - 2017
  19. Complaint > Lukoil Overseas-01/Berezovka

    Eligibility: English

    ...cash compensation. The CAO was unable to ascertain what proportion of the village seeks resettlement. CAO Findings The Complainants see the Tungush resettlement as a precedent and expect KPO to take responsibility for the fact that they have not been resettled (see Appendix 5 for resettlement timeline). There was no technical requirement for the Tangush resettlement as a result of the project’s activities but KPO has become implicated as a result of a request to implement a resettlement p...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  20. Complaint > PT Weda Bay Nickel-01/Weda Bay

    Eligibility: Ombudsman Assessment Report: Complaint Regarding the MIGA PT Weda Bay Nickel Project (#8113), Halmahera Island, North Maluku, Indonesia, June 2011

    ...cash compensation where appropriate; and (ii) provide relocation assistance suited to the needs of each group of displaced persons, with particular attention paid to the needs of the poor and the vulnerable. However what we found was:  The presence of the Tobelo Forest people who live in the region or area of the Contract of Work conflicts with the statement that “it is hoped that there will be no physical dispossession of families from their homes” (V-1) and the ...

    IFC Compliance Advisor/Ombudsman - Indonesia - 2011