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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Tata Tea-01/CAO Vice President Request

    Appraisal: Compliance Appraisal for Audit of IFC regarding Amalgamated Plantations Private Limited (APPL), India: Case of Appraisal initiated by CAO Vice President, January 8, 2013

    ...President Summary This appraisal relates to labor related aspects of IFC‟s investment in Amalgamated Plantations Private Limited (APPL), a company which manages tea plantations in the Northeast of India. The scope of this compliance appraisal of IFC‟s investment in APPL was established by the CAO Vice President based on allegations submitted by the International Union of Food Workers (IUF) to IFC‟s Communication Portal for Performance Standard 2 (PS...

    IFC Compliance Advisor/Ombudsman - India - 2013
  2. Complaint > Lukoil Overseas-03/Berezovka

    Appraisal: Appraisal Report: Case of Green Salvation/ Residents in the Village of Berezovka III, Karachaganak Project, Kazakhstan, October 16, 2009

    ...President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the CAO ...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  3. Complaint > AES PNG-01/Roku Village

    Appraisal: CAO Compliance Appraisal Report AES-PNG- April_27_2015

    ...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. I...

    IFC Compliance Advisor/Ombudsman - Papua New Guinea - 2015
  4. Complaint > Pando Montelirio-01/Chiriqui

    Appraisal: English

    ...request. It cannot go beyond the confines of the complaint or request to address other issues. In such cases, the complainant or requestor should consider a new complaint or request. The CAO compliance appraisal will consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments, along with other audit criteria. The CAO has no authority with respect to judicial processes. The CAO is not an appeals court or a legal enforcement mechanism...

    IFC Compliance Advisor/Ombudsman - Panama - 2012
  5. Complaint > Wilmar Group-01/West Kalimantan

    Appraisal: CAO Appraisal Report II "Group 2 Issues" for Audit of IFC, March 2009

    ...request. It cannot go beyond the confines of the complaint or request to address other issues. In such cases, the complainant or requestor should consider a new complaint or request. The CAO compliance appraisal will consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments, along with other audit criteria. The CAO has no authority with respect to judicial processes. The CAO is not an appeals court or a legal enforcement mechanism...

    IFC Compliance Advisor/Ombudsman - Indonesia
  6. Complaint > PL IV-01/Multiple locations

    Appraisal: CAO Compliance Appraisal - PL IV 01 - Panama - January 2020 - English

    ...President of the World Bank Group. The President has no editorial input as to the content of the compliance investigation report but may take the opportunity to discuss the investigation findings with CAO. Once the President is satisfied with the response by IFC senior management, the President will provide clearance for the investigation report and the response. The President retains discretion over clearance. After clearance, CAO will disclose the investigation report and the IFC response to t...

    IFC Compliance Advisor/Ombudsman - Panama
  7. Complaint > Orion-02/ Gualeguaychu

    Appraisal: English

    ...President initiates an audit, a memorandum explaining the rationale for the proposal to audit will be submitted to the Executive Vice President of IFC/MIGA. The final decision to conduct an audit will be taken in consultation with the Executive Vice President(s), but at the discretion of the CAO Vice President. If the CAO decides to initiate a compliance audit as an appropriate response to a compliance appraisal, the CAO will draw up a terms of reference for the audit in accordance with CAO’s op...

    IFC Compliance Advisor/Ombudsman - Uruguay - 2010
  8. Complaint > Dinant-01/CAO Vice President Request

    Appraisal: CAO Appraisal for Audit of IFC: Corporacion Dinant S.A. de C.V., Honduras - Case of Appraisal initiated by CAO Vice President, August 13, 2012

    ...President Summary This appraisal relates to IFC’s investment in Corporación Dinant, a vertically-integrated integrated palm oil and food company in Honduras.. In this instance a CAO’s compliance appraisal was initiated by the CAO Vice President in response to a letter submitted to the President of the World Bank Group in November 2010 and conversations between CAO and ...

    IFC Compliance Advisor/Ombudsman - Honduras - 2012
  9. Complaint > Dinant-02/Rio Aguan

    Appraisal: English

    ...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisi...

    IFC Compliance Advisor/Ombudsman - Honduras - 2017
  10. Complaint > Dinant-03/Aguan Valley

    Appraisal: English

    ...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisi...

    IFC Compliance Advisor/Ombudsman - Honduras - 2017
  11. Complaint > Hidromaule-01/San Clemente

    Appraisal: CAO Compliance Appraisal Report Hidromaule - June 25, 2015 - English

    ...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. I...

    IFC Compliance Advisor/Ombudsman - Chile - 2015
  12. Complaint > Lydian Intl3-02/Gndevaz

    Appraisal: English

    ...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. I...

    IFC Compliance Advisor/Ombudsman - Armenia - 2015
  13. Complaint > Trans-Anatolian Pipeline-01/Vale

    Appraisal: CAO Appraisal Report TANAP-01 - March 2018- English

    ...resident, the President of the World Bank Group or IFC/MIGA senior management. Following a compliance investigation, CAO may determine that it is necessary to monitor actions taken by IFC or MIGA until such actions assure CAO that its compliance findings are being addressed. 1 For more information about CAO, please visit www.cao-ombudsman.org. 1 CAO Operational Guidelines, 2013, para. 4.4.6. Compliance Appraisal Report – Trans-Anatolian Pipeline-01/Vale, Georgia 2 Table o...

    IFC Compliance Advisor/Ombudsman - Azerbaijan, Georgia, Turkey - 2018
  14. Complaint > Maple Energy-01/Nuevo Sucre and Canaan

    Appraisal: CAO Appraisal for Audit of IFC: Maple Energy Plc, Canaán and Nuevo Sucre, Peru, May 10, 2012

    ...request. It cannot go beyond the confines of the complaint or request to address other issues. In such cases, the complainant or requestor sh should ould consider a new complaint or request. The CAO compliance appraisal will consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments and other appraisal criteria. The CAO has no authority with ...

    IFC Compliance Advisor/Ombudsman - Peru - 2012
  15. Complaint > Ficohsa-02/Tela

    Appraisal: English

    ...President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO’s compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. In ...

    IFC Compliance Advisor/Ombudsman - Honduras - 2017
  16. Complaint > Lonmin-01/Vice President request

    Appraisal: CAO Appraisal Report: Lonmin. August 30, 2013

    ...President initiated a compliance appraisal of IFC’s Environmental and Social performance in relation to its investment in Lonmin. This decision was triggered by media reports of violent clashes between striking miners and police near Lonmin’s Marikana mine which claimed 44 lives earlier the same month. As requested by the CAO Vice President, this compliance appraisal will consider the adequacy of IFC’s appraisal and supervision of its Lonmin investment. In particular it will consider how IFC has...

    IFC Compliance Advisor/Ombudsman - South Africa - 2013
  17. Complaint > Yanacocha-09/Cajamarca

    Appraisal: English

    ...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisi...

    IFC Compliance Advisor/Ombudsman - Peru - 2017
  18. Complaint > Yanacocha-10/Cajamarca

    Appraisal: English

    ...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisi...

    IFC Compliance Advisor/Ombudsman - Peru - 2017
  19. Complaint > MPS-01/Tema

    Appraisal: English

    ...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisi...

    IFC Compliance Advisor/Ombudsman - Ghana - 2019
  20. Complaint > Rural Land Titling & Registration Project in Peru - Third Phase

    Appraisal: Assessment Report Public Disclosure

    ...Request5 2.7 On August 27, 2015, Mr. Henderson Rengifo Hualinga, President of the Inter-Ethnic Association for the Development of the Peruvian Amazon (AIDESEP), an umbrella group for nine regional indigenous organizations,6 submitted a Request to the MICI on behalf of 64 indigenous peoples and 1,809 native communities of the Peruvian Amazon. 2.8 In the Request, the Requesters allege that they will be adversely affected by omissions made by the ...

    IDB Independent Consultation and Investigation Mechanism - Peru - 2016