Complaint > Belgrade Public Transport and Traffic Infrastructure

Dispute Resolution: Problem-solving Completion Report (English)

COMPLAINTS: Belgrade Public Transport and Traffic Infrastructure REQUEST NUMBERS: 2017/06 and 2017/08 PROBLEM-SOLVING COMPLETION REPORT – July 2018 The Project Complaint Mechanism (PCM) is the accountability mechanism of the EBRD. PCM provides an opportunity for an independent review of Complaints from one or more individual(s) or organisation(s) concerning an EBRD Project, which allegedly has caused, or is likely to cause harm. PCM may address Complaints through two functions: Complia...

Complaint > Belgrade Public Transport and Traffic Infrastructure

Eligibility: Eligibility Assessment Report for PSI

...requesting that this Complaint be kept confidential? No If yes, please explain why you are requesting confidentiality n/a Please provide the name or a description of the EBRD Project at issue. 42809 - Belgrade Public Transport and Traffic Infrastructure Please describe the harm that has been caused or might be caused by the Project. Realization of this Project will have a negative effect on the city of Belgrade and its citizens in terms of accessibility, mobility and ecological condition...

Complaint > Dariali HPP

Timeline: Processing steps

Updated: 7 April 2017 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2014/05 Project name: Dariali HPP Project number: 45542 Country: Georgia Step Date Remarks 1. Signed Complaint received 24 November 2014 Complaint is received by by PCM Officer. email. 2. Complaint is registered 8 December 201...

Complaint > South-West Corridor Road Project

Monitoring: Compliance Review Monitoring Report I

SOUTH-WEST CORRIDOR ROAD PROJECT REQUEST NUMBER: 2014/04 Compliance Review Monitoring Report I – May 2017 The Project Complaint Mechanism (PCM) is the independent accountability mechanism of the EBRD. PCM provides an opportunity for an independent review of complaints from one or more individual(s) or organisation(s) concerning an EBRD project, which allegedly has caused, or is likely to cause harm. PCM may address complaints through two functions: Compliance Review, which seeks to determine w...

Complaint > GrCF - Banja Luka District Heating

Timeline: Processing steps

Updated: 24.08.2018 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2018/07 Project name: GrCF - Banja Luka District Heating Project number: 49407 Country: Bosnia & Herzegovina Step Date Remarks 1. Complaint 2018/07 is 17 May 2018 registered according to PCM RPs 11-13. Relevant parties are informed. 2. Victor Thorpe appointed ad 23...

Complaint > Sarajevo Urban Roads Development Project

Timeline: Processing steps

Updated: 21.12.2018 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2018/06 Project name: Sarajevo Urban Roads Development Project Project number: 42889 Country: Bosnia & Herzegovina Step Date Remarks 1. Complaint 2018/06 is 15 May 2018 registered according to PCM RPs 11-13. Relevant parties are informed. 2. Ana Toskic appoint...

Complaint > GrCF - Belgrade Green Boulevard

Timeline: Processing steps

Updated: 29.10.2018 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2018/10 Project names: Belgrade Green Boulevard Project numbers: 49267 Country: Serbia Step Date Remarks 1. Complaint 2018/10 is 6 August 2018 registered according to PCM RPs 11-13. Relevant parties are informed. 2. Ana Toskic appointed ad 31 August 2018 hoc PCM ...

Complaint > EPS Restructuring

Timeline: Processing steps

Updated: 10.04.2018 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2018/05 Project name: EPS Restructuring Project number: 47318 Country: Serbia Step Date Remarks 1. Complaint 2018/05 is 10 May 2018 registered according to PCM RPs 11-13. Relevant parties are informed. 2. Luc Zandvliet appointed ad 23 May 2018 hoc PCM E...

Complaint > GEORGIA - Jvari-Khorga Interconnection

Timeline: Processing steps

Updated: 20.07.2018 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2017/02 Project name: GEORGIA - Jvari-Khorga Interconnection Project number: 45181 Country: Georgia Step Date Remarks 1. Complaint received by the 21 April 2017 Complaint is received by PCM Officer. email. 2. Complaint is register...

Complaint > Krnovo Wind Farm

Timeline: Processing steps

Updated: 28.03.2018 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2017/01 Project name: Krnovo Wind Farm Project number: 44546 Country: Montenegro Step Date Remarks 1. Complaint received by the 2 March 2017 Complaint is received by PCM Officer. email. 2. Complaint is registered 6 Mar...

Complaint > EPS Restructuring

Timeline: Processing steps

Updated: 26 June 2017 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2016/01 Project name: EPS Restructuring Project number: 47318 Country: Serbia Step Date Remarks 1. Signed complaint received 16 February 2016 Complaint is received by by the PCM Officer. email. 2. Complaint is registered 23 Febr...

Complaint > IPP4 Al-Manakher Power Project

Timeline: Processing steps

Updated: 4 January 2017 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2015/02 Project name: IPP4 Al-Manakher Power Project Project number: 44284 Country: Jordan Step Date Remarks 1. Signed Complaint received by 3 August 2015 Complaint is received by PCM Officer. email. 2. Complaint is register...

Complaint > Altain Khuder debt & equity

Timeline: Processing steps

Updated: 7 April 2017 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2015/01 Project name: Altain Khuder debt & equity Project number: 39581 & 43804 Country: Mongolia Step Date Remarks 1. Signed Complaint received 30 December 2014 Complaint is received by by PCM Officer. email. 2. Complaint is registere...

Complaint > EPS Emergency Power Sector Reconstruction Loan, EPS Power II and EPS Kolubara Environmental Improvement

Timeline: Processing steps

Updated: 29 October 2015 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2013/03 Project name: EPS Emergency Power Sector Reconstruction Loan, EPS Power II and EPS Kolubara Environmental Improvement Project number: 17829, 27005 and 41923 Country: Serbia Step Date Remarks 1. The Complaint is received 1 October 2013 The Complainant was by...

Complaint > Ombla Hydro Power Plant

Timeline: Processing steps

Updated: 2 January 2014 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2011/06 Project name: Ombla HPP Project number: 42219 Country: Croatia Step Date Remarks 1. The complaint is received 17 November 2011 Complaint received by email. by the PCM Officer 2. Complaint is registered 24 November 2011 according to PCM, RP10. Relevant partie...

Complaint > Boskov Most Hydro Power

Timeline: Processing steps

Updated: 2 January 2014 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2011/05 Project name: Boskov Most Hydro Power Project number: 41979 Country: FYR Macedonia Step Date Remarks 1. The complaint is received 07 November 2011 Complaint received by email. by the PCM Officer. 2. Complaint is registered 14 November 2011 according to PC...

Complaint > D1 motorway Phase I

Timeline: Processing steps

Updated: 18 May 2011 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2010/01 Project name: D1 motorway Phase I Project number: 39007 Country: Slovak Republic Step Date Remarks 1. The complaint is received by 07 June 2010 Electronic version of the complaint the PCM Officer emailed to the PCM. 2. Compl...

Complaint > EPS Restructuring

Monitoring: Compliance Review Monitoring Report II

...request public sector Board reports directly via www.ebrd.com. PCM considers all Actions under this Complaint completed. Action 1a Implementation update Bank Management will develop a guidance The guidance note was developed involving all note on managing requests for public sector relevant Bank colleagues. Bankwatch were Board Reports in consultation with all consulted on this complaint and guidance note relevant teams in the Bank, i...

Complaint > EPS Restructuring

Monitoring: Compliance Review Monitoring Report I

...requests for public sector relevant Bank colleagues. Bankwatch were Board Reports in consultation with all consulted on this complaint and guidance note relevant teams in the Bank, including ESD. It and asked specifically the information that they will include clarifying the timetable to are interested in when requesting a Board Report. respond and an oversight function to make This response is included in the guidance note. sure timing requirements are met....

Complaint > South-West Corridor Road Project

Compliance Report: Compliance Review Report (English)

...requesting the disclosure of information or documents. Even if the request of the name of a contact person was to be considered a request for information, the Bank had already addressed this request when it declined to enter into an agreement with the Complainant for collaborating in the monitoring of the Project. Moreover, by the time the communication was received, the Project had already been completed and, in substance, the letter was urging the Bank to engage in cooperation with the Complai...