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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Amaggi Expansion-01/IFC Executive Vice President Request

    Compliance Report: English

    ...Vice President (EVP)1 of the International Finance Corporation (IFC), for the Compliance Advisor/Ombudsman (CAO) to audit IFC’s environmental categorization of the Amaggi Expansion Project in Brazil The Amaggi Expansion Project was sponsored by a Brazilian company, Grupo André Maggi Participaçoes Limitada. The company has agricultural, industrial and export/transport operations in the Brazilian states of Mato Grosso, Para, Rondonia and Amazonas, and is involved in the production, processing, tra...

    IFC Compliance Advisor/Ombudsman - Brazil
  2. Complaint > Wilmar Group-03/Jambi

    Filing: 3rd Complaint about Wilmar International, Forest Peoples Programme and signatories, November 9, 2011

    ...Vice President Compliance Advisory Ombudsman International Finance Corporation 2121 Pennsylvania Avenue, NW Washington DC 20433, USA Fax: +1 202 522-7400 e-mail: cao-compliance@ifc.org 9th November 2011 Dear Meg, 3rd Complaint about Wilmar International Attached to this letter please find a detailed report which summarises serious problems that have recently occurred in the concession of a subsidiary company of Wilmar International, PT Asiatic Persada (PT AP). W...

    IFC Compliance Advisor/Ombudsman - Indonesia - 2011
  3. Complaint > Lukoil Overseas-01/Berezovka

    Appraisal: English

    ...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  4. Complaint > Tullow Oil, Kosmos Energy & Jubilee FPSO-01/CAO Vice President Request

    Appraisal: Appraisal Report: Case of IFC's Involvement Linked to the Jubilee Oil Field, Ghana, June 2011

    ...President of the World Bank Group, the senior management of IFC or MIGA, or at the discretion of the CAO Vice President. A CAO compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC/MIGA. Through CAO compliance ompliance appraisals, the CAO ensures that compliance audits of IFC/MIGA are initiated only for those cases that may raise substantial concerns regarding social or environmental outcomes. A compliance audit is conce...

    IFC Compliance Advisor/Ombudsman - Ghana - 2011
  5. Complaint > Ingenio Montelimar-01/Montelimar Environs

    Filing: Ingenio Montelimar Complaint

    ...President Victor Manuel Solorzano Flores - Vice President Victor Hernandez Sequeira - Council Member Basilio Antonio Martinez - Secretary Lester Yony Aleman Garcia - Treasurer Cecilio Francisco Rojas Ramirez - Legal Counsel Edwin Caceres Rojas - Principal Advisor Veronica Hernandez - Advisor Since February 2014, the membership of AMBED has convened an assembly every two weeks, or at the discretion of the board of directors and the advisors to establish a solid organization of the aforesaid commu...

    IFC Compliance Advisor/Ombudsman - Nicaragua - 2015
  6. Complaint > Lukoil Overseas-02/Berezovka

    Eligibility: English

    ...Vice President, Operations and Acting Executive Vice President John Butler, IFC, Karachaganak Project Officer Lubomir Varbanov, IFC, Senior Investment Specialist Issak Sekeev, Outreach, КРО Paulo Campelli, General Director, KPO Cameron Crawford, Operations Director, KPO Jack Hinton, KIO (КРO) 7. In order to solve the problems, the residents of Berezovka have maintained contact with the following individuals at the CAO: Meg Taylor, CAO ...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  7. Complaint > Lonmin-01/Vice President request

    Appraisal: CAO Appraisal Report: Lonmin. August 30, 2013

    ...vice project finished on June 30, 2010. 3. Scope of the Compliance Appraisal On August 21, 2012 the CAO Vice President initiated a compliance appraisal of IFC’s Environmental and Social performance in relation to its investment in Lonmin. This decision was triggered by media reports of violent clashes between striking miners and police near Lonmin’s Marikana mine which claimed 44 lives earlier the same month. As requested by the CAO Vice President, this complianc...

    IFC Compliance Advisor/Ombudsman - South Africa - 2013
  8. Complaint > Comsur V-01/Bosque Chiquitano

    Compliance Review: English

    ...Vice President of Operations. The site-level Environmental Coordinators report directly to the General Superintendents, whereas the site-level Social Coordinators report to the General Superintendent via the Administrative Superintendents. This mirrors the arrangement at COMSUR’s corporate headquarters, whereby staff with direct responsibility for social matters report indirectly to the Vice President of Operations. In part this reflects the historical informal responsibility that Administrative...

    IFC Compliance Advisor/Ombudsman - Bolivia
  9. Complaint > PL IV-01/Multiple locations

    Appraisal: CAO Compliance Appraisal - PL IV 01 - Panama - January 2020 - English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Panama
  10. Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

    Eligibility: CAO Media Statement, January 26, 2012

    ...Vice President, World Bank Group. “It is CAO’s hope that broader engagement will lead to a collaborative effort during 2012 to tackle chronic kidney disease in Central America.” More information is available at www.cao-ombudsman.org. Note to editors: The Office of the Compliance Advisor Ombudsman (CAO) is the independent accountability mechanism for the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA)—the private sector lending and insurance arms of...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  11. Complaint > VEIL II-01/ Ratanakiri Province

    Agreement: English

    ...Vice President of the World Bank Group. Among the agreements reached is a company commitment not to develop any additional areas, and to negotiate compensation, should any community land be found to have been developed by the company, or to return the land. The parties continue to meet and discuss issues of concern, facilitated by CAO. Details on the agreements, including joint statements by the parties and letters from the company outlining their commitments, are available at www.cao-ombudsman....

    IFC Compliance Advisor/Ombudsman - Cambodia
  12. Complaint > BTC Pipeline-07/Dgvari

    Filing: Complaint, November 11, 2009

    ...Vice- president of IFC, and to the Office of the President of the WB Group (also copied to other interested parties ) regarding developments in the Biobio basin, a region that as you may know has been impacted by WB Group (both IBRD and IFC) funded hydroelectric projects (El Toro Project, Pangue/Ralco, Quilleco ). As a result of the controversy surrounding the construction of the first two of a series of dams planned for the Biobio river (Pangue and Ralco dams), the WB Group´s involvemen...

    IFC Compliance Advisor/Ombudsman - Georgia
  13. Complaint > Bilt Paper-02/Sipitang

    Management Response: IFC Management Response to CAO Compliance Investigation Report - Bilt-02 - May 15, 2018

    ...Vice President and General Counsel Vice President and Chief Operating Officer 2 Annex: IFC Tabulated Management Response: Bilt Paper B.V. CAO Finding IFC's Response Actions Taken or Proposed IFC Appraisal 1 Given a range of significant Agree. NIA potential E&S risks and imp...

    IFC Compliance Advisor/Ombudsman - Malaysia
  14. Complaint > India Infrastructure Fund-01/Dhenkanal District

    Management Response: IFC's Response to CAO Compliance Investigation Report: India Infrastructure Fund

    ...Vice President Vice President and General Counsel Global Client Services Corporate Risk & Sustainability [FC Management Response to CAO -4- October 27,2015 Investigation Report on IIF AnnexA DRAFT ACTION PLAN # ...

    IFC Compliance Advisor/Ombudsman - India
  15. Complaint > TANAP-02/Garajemirli

    Eligibility: MIGA Response to CAO Assessment Report - TANAP-02

    ...Vice President and Chief Executive Officer ~ WORLD BANK GROUP

    IFC Compliance Advisor/Ombudsman - Azerbaijan, Georgia, Turkey
  16. Complaint > Trans-Anatolian Pipeline-01/Vale

    Eligibility: MIGA Response to CAO - TANAP-01 - Dec 2017

    ...Vice President and Chief Executive Officer @woRLD BANK GROUP

    IFC Compliance Advisor/Ombudsman - Azerbaijan, Georgia, Turkey
  17. Complaint > Rajamandala Hydropower Project-01/Bantarcaringin Kampong

    Eligibility: MIGA Formal Response - Rajamandala Project- September

    ...Vice President and Chief Executive Officer @ WORLD BANK GROUP

    IFC Compliance Advisor/Ombudsman - Indonesia
  18. Complaint > Bujagali Energy-08/Bujagali

    Eligibility: MIGA Response to CAO Assessment Report

    ...Vice President and Chief Executive Officer @ woRLD BANK GROUP

    IFC Compliance Advisor/Ombudsman - Uganda
  19. Complaint > Ficohsa-02/Tela

    Appraisal: English

    ...Vice President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO’s compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions...

    IFC Compliance Advisor/Ombudsman - Honduras - 2017
  20. Complaint > Ficohsa-01/ CAO Vice President Request

    Compliance Report: English

    ...President. The President has no editorial input as to the content of the compliance Investigation Report, but may take the opportunity to discuss the investigation findings with CAO. Once the President is satisfied with the response by IFC/MIGA senior management, the President will provide clearance for the Investigation Report and the response. The President retains discretion over clearance. After clearance, CAO will disclose the Investigation Report and the IFC/MIGA response to the Board. CAO...

    IFC Compliance Advisor/Ombudsman - Honduras - 2014