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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Lukoil Overseas-01/Berezovka

    Appraisal: English

    ...President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the CAO ...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  2. Complaint > Petroleum Development and Pipeline Project (not registered)

    Filing: 29-Notice of Receipt of a Request for Inspection and Decision Not to Register

    ...Request for Inspection (the “Request”) related to the above-referenced Project. The Panel did not register the Request in the Panel’s Register. I have advised the Requesters that the Request does not fulfill the eligibility criteria for the following reasons: (a) The Request for Inspection was submitted by only one signatory. (b) The Request does not assert that its subject matter has been brought to Management’s attention. ...

    WB Inspection Panel - Cameroon - 2003
  3. Complaint > None

    Policy Document: Board Resolution (BR)

    ...President of OPIC. To ensure the Director’s ability to independently assess complaints and problems and make recommendations, the Director will report directly to the President and CEO and will be invited to report on its activities to the OPIC Board of Directors: at regularly scheduled Board meetings. f. Authorities and Remedies: The OA would receive and investigate claims. from eligible parties, draw independent conclusions and make recommendations to the President regarding OPIC compl...

    - - 2005
  4. Complaint > Ramky-03/Gummidipoondi

    Appraisal: English

    ...President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the CAO ...

    IFC Compliance Advisor/Ombudsman - India
  5. Complaint > Mining Development and Environmental Control Assistance Project

    Filing: 20-Request for Inspection (English)

    ...REQUEST FOR AN INSPECTION PANEL ON THE MINING DEVELOPMENT AND ENVIRONMENTAL CONTROL TECHNICAL ASSISTANCE PROJECT (PRODEMINCA) Dear Sirs: We, the undersigned, Cecilia Alvarez and Carlos Zorilla, President and Vice President of Defensa y Conserviación Ecológica de Intag (DECOIN), and others, all residents and/or representatives of social organizations in the Intag Zone, Province of Imbabura, Ecuador, submit the following complaint, substantiated by the documents we enclose with this lette...

    WB Inspection Panel - Ecuador - 1999
  6. Complaint > None

    Policy Document: 2013 Annual Report

    ...President, or at the request of the World Bank Group President or IFC/MIGA senior management. CAO first conducts an appraisal in order to decide whether an investigation of IFC/ MIGA is warranted; if so, CAO appoints an independent panel to assist with an investigation (see pp. 16–19). CAO Advisory: In its Advisory capacity, CAO provides guidance to the President and IFC/MIGA on broader environmental and social issues related to policy implementation, sectoral risks, emerging trends...

    -
  7. Complaint > Ecodevelopment Project

    Timeline: 11-Register (English)

    ...Requester: Mr. J. L. Subramanin, President, Nagarahole Budakattu Janara Hakkusthapana Samithi, representing the inhabitants of Rajive Gandhi National Park, Nagarahole, Karnataka State, India. Action Date: Other Comments 1. Request for Inspection received by Secretariat April 2, 1998 2. Request Registered April 3, 1998 3. Notice of Registration with the Request sent to the A...

    WB Inspection Panel - India - 1998
  8. Complaint > Natural Resource Management Project

    Timeline: 84-Register (English)

    ...Request for Inspection received by Secretariat January 14, 2013 2. Request Registered January 30, 2013 3. Notice of Registration with the Request sent to the January 30, 2013 President 4. Notice of Registration sent to: 5. Requesters January 30, 2013 6. Executive Directors January 30, 2013 7. Notice of Registration put on the Inspection Panel February 4, 2013 ...

    WB Inspection Panel - Kenya - 2013
  9. Complaint > Transport Sector Development Project - Additional Financing

    Management Response: Management Report and Recommendation

    ...Request had not previously been communicated to Management, the Panel did not register the Request to provide Management with an opportunity to address the concerns. 2. On September 11, 2015, the Panel received another Request for Inspection (“the Request”) from three representatives of the Bigodi and Nyabubale-Nkingo communities in Uganda (“the Requesters”), raising similar concerns to those set forth in the December 19, 2014 Request. The Request was registered on September 28, 2015 and i...

    WB Inspection Panel - Uganda - 2015
  10. Complaint > Arun III Proposed Hydroelectric Project and Restructuring of IDA Credit

    Timeline: Register (English)

    ...Requesters. Original Request dated October 24,1994 received from Nepal World Bank office without attachments Oct. 3 1, 1994 o r authorizations. Attachments and authorizations received by fax Nov. 2,1994 Request Registered Nov. 3, 1994 3. Notice of Registration with the Request sent to the Nov. 3, 1994 President 1. Notice of Registration sent to: 5. Requ...

    WB Inspection Panel - Nepal - 1994
  11. Complaint > Madhya Pradesh Water Sector Restructuring Project, 1st request

    Timeline: 72-Register (English)

    ...Requesters May 19, 2011 President May 17, 2011 3. Memorandum to the Executive May 19, 2011 Directors of International Bank for Reconstruction and Development put on the Internet 4. Request for Inspection May 19, 2011 5. Notice of Registration sent : August 22, 2011 President Requesters Executive Directors 6. Notice of Registration put ...

    WB Inspection Panel - India - 2010
  12. Complaint > Development Programme's Norte Grande Provinces

    Management Response: Management Response

    ...Request No. MICI-AR-2016-0104 referring to the “Norte Grande Provinces Development Program” (AR-L1136) and related to Request MICI-BID-AR-2016-097. Management Response to the Registration of the Request. This is in reference to your June 3, 2016 email notifying the Management of the Inter- American Development Bank (“Management”) of the Registration of Request No. MICI- BID-AR-2016-0104 (“Request”) by the Independent Consultation and Investigation Mechanism (“...

    IDB Independent Consultation and Investigation Mechanism - Argentina - 2016
  13. Complaint > Public Works and Employment Creation Project (not registered)

    Registration: 35-Notice of Non-Registration

    ...Request for Inspection (the ‘Request’) related to the above- referenced Project. The Panel did not register the Request in the Panel’s Register. As detailed below, the Request did not meet the eligibility criteria because it relates to procurement actions. The Request for Inspection was submitted by AFOPROCA (l’Association pour la formation, la production des ouvrages de carrières et la lutte contre le SIDA sur les chantiers à haute intensité de main d’œ...

    WB Inspection Panel - Burundi - 2004
  14. Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

    Management Action Plan: 47-Second Management Progress Report (English)

    ...Requesters by-case review before the an independently monitored case- Requesters was completed. Albanian Judiciary of the by-case judicial review was signed Five legal teams have been Requesters' claims that they by the Minister of Finance on April hired to represent the nine were harmed as a result of the 16, 2009. The Agreement affirms families...

    WB Inspection Panel - Albania - 2007
  15. Complaint > BTC Pipeline-31/Naokhrebi

    Appraisal: English

    ...President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the CAO ...

    IFC Compliance Advisor/Ombudsman - Georgia
  16. Complaint > Mahindra Farm Services-01/Confidential

    Appraisal: English

    ...President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the CAO ...

    IFC Compliance Advisor/Ombudsman - India
  17. Complaint > Mining Development and Environmental Control Assistance Project

    Management Response: 20-Management Response (English)

    ...Request by stating that the Bank has complied with all operational policies and procedures applicable to the matter raised by the Request, and that the Request fails to demonstrate that the Requestors’ rights or interests have been, or will be, directly and adversely affected by the alleged failure of the Bank in the application of its policies and procedures. II. The Request 3. The Request for Inspection Panel review is filed by a group known as DECOI...

    WB Inspection Panel - Ecuador - 1999
  18. Complaint > Tata Tea-02/Assam

    Appraisal: Compliance Appraisal for Investigation of IFC regarding Amalgamated Plantations Private Limited (APPL), India, February 6, 2014

    ...request from the CAO Vice President and determined that CAO should conduct a compliance investigation of IFC’s E&S performance in relation to its investment in APPL. The CAO Vice President request was triggered in response to allegations regarding incidents on the plantations of Nowera Nuddy in West Bengal and Powai in Assam. The scope of this appraisal is therefore limited to: (a) the issues raised in the February 2013 complaint to CAO (read together with CAO’s November 2013 assessment report);...

    IFC Compliance Advisor/Ombudsman - India - 2014
  19. Complaint > Compania Minera Antamina S.A.-03/Huarmey

    Appraisal: CAO Appraisal Report Minera Antamina, Peru, September 2008

    ...request. It cannot go beyond the confines of the complaint or request to address other issues. In such cases, the complainant or requestor should consider a new complaint or request. The CAO compliance appraisal will consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments, along with other audit criteria. The CAO has no authority with respect to judicial processes. The CAO is not an appeals court or a legal enforcement mechanism...

    IFC Compliance Advisor/Ombudsman - Peru
  20. Complaint > Wilmar Group-01/West Kalimantan

    Compliance Review: Terms of Reference for Audit of IFC - Case of Wilmar Group, Indonesia, Complaint by Forest Peoples Programme, December 2008

    ...President of the World Bank Group. The Office of the President will have no editorial input to the content of the audit report. The President may take the opportunity to discuss the audit findings with the CAO. Once the President is satisfied with the response by senior management of IFC, the Office of the President will provide clearance for the audit report and the response. The President retains discretion over clearance. After clearance, CAO Compliance will share the audit report and the sen...

    IFC Compliance Advisor/Ombudsman - Indonesia