Complaint > PNG SEZ-01/Madang Province

Management Response: IFC Response to CAO Ombudsman Assessment Report:Â Complaint regarding the Special Economic Zones (SEZ) Project in Papua New Guinea, April 11, 2012

...Vice President, CAPVP EXTENSION: 5755+8188 / 852- -2509-8188 SUBJECT: CAO Ombusdman Assessment Report: Complaint regarding the Special Economic Zones (SEZ) Project in Papua New Guinea I refer to your memo of 24 February to Rashad Kaldany inviting IFC to respond to the CAO’s assessment report on the complaint against IFC Project 564427 on Special Economic Zones in Papua New Guinea. I thank you for your work with the complainants and the Government of PNG to resolve the dis...

Complaint > Mindoro Resources-01/Jabonga

Management Response: IFC Response to CAO Ombudsman Assessment Report: Complaint regarding Mindoro Resources Ltd. (#26987, Philippines), May 9, 2012

...Vice President, CAPVP EXTENSION: 5755+8188 SUBJECT: CAO Ombudsman Assessment Report: Complaint regarding Mindoro Resources Ltd. (#26987, Philippines) I refer to your memo of 27 April to Rashad Kaldany inviting IFC to respond to the CAO’s assessment report on the complaint against Mindoro Resources Ltd. (MRL) in the Philippines. I thank you and your team’s work with the complainants to resolve the dispute and provide the following response from IFC: IFC notes ...

Complaint > Alex Dev-01/Wadi al-Qamar

Compliance Review: English

...Vice President of the World Bank Group. More information about this case is available at www.cao-ombudsman.org. Information about the project can be found on IFC’s website at www.ifc.org/disclosure CAO contact in Washington, DC: Emily Horgan Tel: +1.202.473.8353 Email: ehorgan@worldbankgroup.org About CAO: The Compliance Advisor Ombudsman (CAO) is the independent accountability and recourse mechanism for the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency...

Complaint > Trans-Anatolian Pipeline-01/Vale

Appraisal: CAO Appraisal Report TANAP-01 - March 2018- English

...e president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provi...

Complaint > BTC Pipeline-31/Naokhrebi

Appraisal: English

...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

Complaint > Mahindra Farm Services-01/Confidential

Appraisal: English

...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

Complaint > Ramky-03/Gummidipoondi

Appraisal: English

...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

Complaint > Dinant-01/CAO Vice President Request

Monitoring: English

...Vice President. “CAO continues to monitor progress by IFC to address identified compliance issues related to Dinant, and will complete its compliance appraisal shortly, after meeting with affected communities, their representatives, and other relevant stakeholders in Honduras.” More information about this case is available at www.cao-ombudsman.org Information about the project can be found on IFC’s website at www.ifc.org/disclosure CAO contact in Washington, DC: Emily Horgan Tel: +(1) 202-473-83...

Complaint > Wilmar Group-01/West Kalimantan

Compliance Review: Terms of Reference for Audit of IFC - Expanded scope, March 2009

...President of the World Bank Group. The Office of the President will have no editorial input to the content of the audit report. The President may take the opportunity to discuss the audit findings with the CAO. Once the President is satisfied with the response by senior management of IFC, the Office of the President will provide clearance for the audit report and the response. The President retains discretion over clearance. After clearance, CAO Compliance will share the audit report and the sen...

Complaint > Enso Albania-01/Lengarica

Management Response: IFC Response to CAO Audit of IFC Investment in Enso Albania, September 21 2018

...Vice President and General Counsel Vice President and Chief Operating Officer Legal, Compliance Risk & Sustainability @woRLD BANK GROUP International @IFCI Finance Corporation WORLD BANK GROUP Anne...

Complaint > Lydian Intl3-01/Gndevaz & Jermuk

Management Response: IFC's Management Response to CAO Investigation Report - July 2017

...Vice President and General Counsel Vice President Legal, Risk Compliance & Sustainability 2 Annex. IFC Tabulated Management Response: Lydian International CAO Findings IFC’s Response Actions Taken1 or Proposed Findings Related to IFC’s Environmental and Social Pre-Investment...

Complaint > Yanacocha-02/Cajamarca

Agreement: November 2001

...President (CTAR Dialogue Table). Mr. Martin Soto Guevara, Technical Secretary for Decentralisation, and Advisor to the Minister and Vice-Minister of Infrastructure, is in charge of the Dialogue Table that has been convened in Cajamarca to decrease the controversies related to environmental and social impacts citizens maintain have been provoked by mining operations at Minera Yanacocha. The meeting was attended by the Cajamarca congressional delegation, ecological groups, NGO’s and other members ...

Complaint > Bidco Bev. & Det.-01/Thika

Management Response: IFC Response to CAO Investigation Report - Bidco 01 & 04 - December 2018 - English

...Vice President and General Counsel Vice President and Chief Operating Officer 1 The information in this letter and its enclosures is provided solely in the context of the CAO process, which is a mechanism internal to IFC. Because the CAO is not a court or legal enforcement mechanism, neither this information nor the information to which it responds constitutes evidence or gives rise to any legal claims against IFC. Nothing contained herein nor in CAO's repo...

Complaint > Bidco-04/Thika

Management Response: IFC Response to CAO Investigation Report - Bidco 01 & 04 - December 2018 - English PDF

...Vice President and General Counsel Vice President and Chief Operating Officer 1 The information in this letter and its enclosures is provided solely in the context of the CAO process, which is a mechanism internal to IFC. Because the CAO is not a court or legal enforcement mechanism, neither this information nor the information to which it responds constitutes evidence or gives rise to any legal claims against IFC. Nothing contained herein nor in CAO's repo...

Complaint > Bujagali Energy-04/Bujagali

Management Response: English

...Vice President and General Counsel Vice President for New Business 2 Annex: IFC Tabulated Management Response: Bujagali 04-06 CAO Finding IFC Response IFC Actions Taken or Proposed 1. IFC did not possess or have access to labor Staff assigned to this project were amongst Since the launch of the IFC P...

Complaint > Dinant-02/Rio Aguan

Appraisal: English

...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy pr...

Complaint > Dinant-03/Aguan Valley

Appraisal: English

...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy pr...

Complaint > Alex Dev Ltd-02/Beni Suef

Appraisal: English

...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy pr...

Complaint > Chad-Cameroon Pipeline-03/Doba

Agreement: Progress Report on CAO Dispute Resolution Process - Chad - May 30, 2014

...Vice President of the CAO paid a working visit to Chad which included a field visit to engage with the affected communities and their representatives, detailed discussions with ESSO and courtesy calls to a number of government officials including the Prime Minister. Both the community representatives and the ESSO have committed to addressing outstanding issues through a mediated negotiation process in partnership with the CAO. 3

Complaint > Maple Energy-01/Nuevo Sucre and Canaan

Agreement: English

...Vice-President; Antonio Bernales, independent facilitator; Susana Rodríguez, Research Analyst, and Ana María Aguilar, CAO consultant. As per the discussion between the parties, the following was agreed in this Memorandum dated April 29, 2011: Internet – as per the discussion at the dialogue table regarding improvements in communication, the Parties agreed that an Internet connection will be installed in Canaan and another in Nuevo Sucre. A technician from Maple will visit the communities to chec...