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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Manila Second Sewerage Project (MSSP)

    Registration: 28-Notice of Registration (English)

    ...REQUEST RQ03/1 October 1, 2003 NOTICE OF REGISTRATION Re: Request for Inspection PHILIPPINES - Manila Second Sewerage Project (MSSP) (Loan No. 4019-PH) On September 26, 2003, the Inspection Panel (the “Panel”) received a Request for Inspection (the “Request”) related to the above referenced project. The Requ...

    WB Inspection Panel - Philippines - 2003
  2. Complaint > Third Power Project, Fourth Power Project, and proposed Bujagali Hydropower Project

    Registration: 24-Notice of Registration (English)

    ...Request for Inspection (the “Request”) dated July 25, 2001 related to the above-referenced Projects. The Request was submitted by the National Association of Professional Environmentalists (NAPE) and Save the Bujagali Crusade (SBC), as well as other local organizations and individuals (the “Requesters”). The Request claims that the failures and omissions of the International Development Association (hereinafter the “Bank”) in the design, appraisal, and implementation of the above- ...

    WB Inspection Panel - Uganda - 2001
  3. Complaint > Visayas Base-Load Power Project

    Filing: Request for compliance review

    ...requesting parties have exercised their right under the policy on the Accountability Mechanism to request that their identities should remain confidential. Therefore, the Compliance Review Panel will not disclose the names of those parties, nor any material or information supplied on a confidential basis, without the consent of those requesting parties or the party that submitted the material or information. May 23, 2011 MR BRUCE PURDUE Secretary Compliance Review Panel Asian Development ...

    ADB Special Project Facilitator and Compliance Review Panel - Philippines - 2011
  4. Complaint > Western Poverty Reduction Project

    Registration: 16-Notice of Registration (English)

    ...REQUEST RQ99/3 June 18, 1999 NOTICE OF REGISTRATION Dear Sir: Re: Request for Inspection – Proposed China Western Poverty Reduction Project On June 18, 1999, the Inspection Panel (the "Panel") received a Request for Inspection (the "Request") dated June 18, 1999 related to the above-mentioned proposed project. The Project will be c...

    WB Inspection Panel - China - 1999
  5. Complaint > Wilmar Group-01/West Kalimantan

    Compliance Review: Terms of Reference for Audit of IFC - Case of Wilmar Group, Indonesia, Complaint by Forest Peoples Programme, December 2008

    ...President of the World Bank Group. The Office of the President will have no editorial input to the content of the audit report. The President may take the opportunity to discuss the audit findings with the CAO. Once the President is satisfied with the response by senior management of IFC, the Office of the President will provide clearance for the audit report and the response. The President retains discretion over clearance. After clearance, CAO Compliance will share the audit report and th...

    IFC Compliance Advisor/Ombudsman - Indonesia
  6. Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

    Management Action Plan: 47-Second Management Progress Report (English)

    ...Requesters by-case review before the an independently monitored case- Requesters was completed. Albanian Judiciary of the by-case judicial review was signed Five legal teams have been Requesters' claims that they by the Minister of Finance on April hired to represent the nine were harmed as a result of the 16, 2009. The Agreement affirms families...

    WB Inspection Panel - Albania - 2007
  7. Complaint > Development Programme's Norte Grande Provinces

    Management Response: Management Response

    ...Request No. MICI-AR-2016-0097 referring to the “Norte Grande Provinces Development Program” (AR-L1136). Management Response to the Registration of the Request. This is in reference to your February 11, 2016 email notifying the Management of the Inter-American Development Bank (“Management”) of the Registration of Request No. MICI-AR-2016-0097 (“Request”) by the Independent Consultation and Investigation Mechanism (“MICI”), and asking for Management’s response to the...

    IDB Independent Consultation and Investigation Mechanism - Argentina - 2016
  8. Complaint > Electric Interconnection System for the Central American Countries (SIEPAC)

    Eligibility: Issuance of Eligibility Memorandum

    ...Request and Eligibility Determination 1.1 Ms. Yamileth Román Segura, President of the SIEPAC‐La Alfombra Committee representing the community of La Alfombra (the Requester), submitted on February 2nd, 2011 before the Independent Consultation and Investigation Mechanism (ICIM) 1 a request concerning the environmental and social impacts that a section of the SIEPAC will likely have on the community she represents (the Request). 1.2 The Requester claims that the proj...

    IDB Independent Consultation and Investigation Mechanism - Costa Rica - 2011
  9. Complaint > Transport Sector Development Project - Additional Financing

    Management Response: Management Report and Recommendation

    ...Request had not previously been communicated to Management, the Panel did not register the Request to provide Management with an opportunity to address the concerns. 2. On September 11, 2015, the Panel received another Request for Inspection (“the Request”) from three representatives of the Bigodi and Nyabubale-Nkingo communities in Uganda (“the Requesters”), raising similar concerns to those set forth in the December 19, 2014 Request. The Request was registered on September 28, 2015...

    WB Inspection Panel - Uganda - 2015
  10. Complaint > None

    Policy Document: 2013 Annual Report

    ...President, or at the request of the World Bank Group President or IFC/MIGA senior management. CAO first conducts an appraisal in order to decide whether an investigation of IFC/ MIGA is warranted; if so, CAO appoints an independent panel to assist with an investigation (see pp. 16–19). CAO Advisory: In its Advisory capacity, CAO provides guidance to the President and IFC/MIGA on broader environmental and social issues related to policy implementation, sectoral risks, emerging trends...

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  11. Complaint > Compania Minera Antamina S.A.-03/Huarmey

    Appraisal: CAO Appraisal Report Minera Antamina, Peru, September 2008

    ...request. It cannot go beyond the confines of the complaint or request to address other issues. In such cases, the complainant or requestor should consider a new complaint or request. The CAO compliance appraisal will consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments, along with other audit criteria. The CAO has no authority with respect to judicial processes. The CAO is not an appeals court or a legal enforcement mec...

    IFC Compliance Advisor/Ombudsman - Peru
  12. Complaint > Karot Hydro-07/Jhelum River

    Eligibility: CAO ASSESSMENT REPORT

    ...requested that the Complainant submit the Annual Returns and proceedings of the election of the Office Bearers, which was not done. KPCL further noted that no written complaint was submitted to the Company or to the RTU by the Complainant. Of note, KPCL indicated that the RTU is responsible for and has the authority to set the date for the labor union referendum. KPCL stated that they are facilitators of the referendum at the request of RTU and, as such, they have to follow RTU’s regulation...

    IFC Compliance Advisor/Ombudsman - Pakistan - 2023
  13. Complaint > Tata Tea-02/Assam

    Appraisal: Compliance Appraisal for Investigation of IFC regarding Amalgamated Plantations Private Limited (APPL), India, February 6, 2014

    ...request from the CAO Vice President and determined that CAO should conduct a compliance investigation of IFC’s E&S performance in relation to its investment in APPL. The CAO Vice President request was triggered in response to allegations regarding incidents on the plantations of Nowera Nuddy in West Bengal and Powai in Assam. The scope of this appraisal is therefore limited to: (a) the issues raised in the February 2013 complaint to CAO (read together with CAO’s November 2013 assessment report);...

    IFC Compliance Advisor/Ombudsman - India - 2014
  14. Complaint > Blumenau's Sustainable Urban Mobility Program

    Management Response: Management Response

    ...President for Countries, Vice President for Sectors and Knowledge, Infrastructure Manager, Representative in Brazil, Chief of the Environmental and Social Safeguards Unit Subject: Case MICI-BR-2015-0093 “Blumenau Sustainable Mobility Program” (BR-L1272). Management Response upon registration of the Request and comments on the ineligibility of the case for the Consultation Phase and for the Compliance Review Phase 1. Objective The obje...

    IDB Independent Consultation and Investigation Mechanism - Brazil - 2015
  15. Complaint > Urban Transport Transformation Project

    Registration: 109-Notice of Non-Registration(English)

    ...Request is attached to this Notice. 2. The Panel conducted extensive due diligence in line with its updated Operating Procedures/ to establish the admissibility of the Request. The Panel consequently decided not to register the Request as it confirmed that the alleged harm is not linked to a Bank- financed Project. The Request 3. On April 1, 2016, the Panel received a Request for Inspection from a resident of L...

    WB Inspection Panel - Mexico - 2016
  16. Complaint > Mining Development and Environmental Control Assistance Project

    Management Response: 20-Management Response (English)

    ...Request by stating that the Bank has complied with all operational policies and procedures applicable to the matter raised by the Request, and that the Request fails to demonstrate that the Requestors’ rights or interests have been, or will be, directly and adversely affected by the alleged failure of the Bank in the application of its policies and procedures. II. The Request 3. The Request for Inspection Panel review is filed by a group known as DECOI...

    WB Inspection Panel - Ecuador - 1999
  17. Complaint > Private Sector Development and Competitiveness Project (First Request)

    Eligibility: 54-First Eligibility Report (English)

    ...Request for Inspection (the “Second Request”) related to the same above-referenced Project. Mr. Bidimu Kamunga, resident of Likasi, Katanga, in the Democratic Republic of Congo, submitted the Request acting as President of “le Collectif des Ex-agents Gécamines ODV” (“the Collective of VDO [Voluntary Departures Operation] of former Gécamines employees”). The Request included 14 signatures of other members of the collective. The Panel registered this Second Request on...

    WB Inspection Panel - Democratic Republic of Congo - 2009
  18. Complaint > Sakhalin 2

    Timeline: European Bank for Reconstruction and Development Independent Recourse Mechanism

    ...Request number: 2005/01 Project name: Sakhalin II Project number: 05897 Country: Russia Nature of complaint: Disruption to fishing Step Date Remarks 1. Receipt of Complaint 26 July 2005 2. Registration of Complaint 28 July 2005 3. Letter of notification under RP17 sent to the Affected Group 28 July 2005 4. Eligibility Assessor appointed 28 July 2005 Owen McIntyre 5. Letter of notification under RP17 sent to SEIC 1 August 2005 6. Request for comments on complaint from SEIC (RP18 a...

    EBRD Independent Resource Mechanism - Russia - 2017
  19. Complaint > Dinant-02/Rio Aguan

    Eligibility: CAO Assessment Report - Dinant 02 and 03 - February 2017 (English)

    ...President Zelaya may have had to fulfill his commitments was cut short due to his early exit from the Presidential term on June 28, 2009, qualified by some parties as a coup d’état.  According to the Company, between the period of 2010-2012, a process was put in place by the Government of Honduras to reduce tensions, whereby MUCA was able to acquire land. The process, which started in April 2010, was set up as a direct response to the violence and tension among groups that, in t...

    IFC Compliance Advisor/Ombudsman - Honduras - 2017
  20. Complaint > Dinant-03/Aguan Valley

    Eligibility: CAO Assessment Report - Dinant 02 and 03 - February 2017 (English)

    ...President Zelaya may have had to fulfill his commitments was cut short due to his early exit from the Presidential term on June 28, 2009, qualified by some parties as a coup d’état.  According to the Company, between the period of 2010-2012, a process was put in place by the Government of Honduras to reduce tensions, whereby MUCA was able to acquire land. The process, which started in April 2010, was set up as a direct response to the violence and tension among groups that, in t...

    IFC Compliance Advisor/Ombudsman - Honduras - 2017