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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > MHP Corporate Support Loan, MHP Biogas

    Eligibility: Eligibility Assessment Report for PSI (English)

    ...requested Problem-solving. Should Problem-solving not be successful, they requested that PCM undertake a Compliance Review. The Eligibility Assessors have determined that the Complaint is eligible for Problem-solving in accordance with the PCM Rules of Procedure, specifically paragraphs 24-26 and 28-29. The Complaint: • has been filed within prescribed timeframes; • describes the PCM functions requested; • describes the outcomes sought; • provides adequate information...

    EBRD Independent Project Accountability Mechanism - Ukraine
  2. Complaint > Shuakhevi HPP

    Eligibility: Eligibility Assessment Report for PSI (English)

    ...request the Banks to study to what extent does the Shuakhevi HPP Project, its Environmental and Social Impact Report and actual works comply with the requirements of your Environmental and Social Policies. We believe that a good number of issues (geology, social, etc.) were ignored in the project, thus leading to the current damages. Respectively, we request the project- born problems to be addressed on the one hand and project compliance analysi...

    EBRD Independent Project Accountability Mechanism - Georgia
  3. Complaint > Belgrade Public Transport and Traffic Infrastructure

    Eligibility: Eligibility Assessment Report for PSI

    ...requesting that this Complaint be kept confidential? No If yes, please explain why you are requesting confidentiality n/a Please provide the name or a description of the EBRD Project at issue. 42809 - Belgrade Public Transport and Traffic Infrastructure Please describe the harm that has been caused or might be caused by the Project. Realization of this Project will have a negative effect on the city of Belgrade and its citizens in terms of accessibility, mobility and ecological condition...

    EBRD Project Complaint Mechanism - Serbia
  4. Complaint > Food and Agriculture Health and Quality Management Program (CCLIP)

    Eligibility: Issuance of Eligibility Memorandum

    ...Request is eligible for the Consultation Phase. I. Processing and summary of the Request 1.1 On 12 January 2012, the Independent Consultation and Investigation Mechanism (ICIM) received a Request from Mrs. Graciela Gómez (Requester), concerning the Agrifood Health and Quality Management Program (“the Project” or “the Program”), financed by the Inter-American Development Bank (IDB) in Argentina.2 (See Annex 1. Original Request) 1.2 On 23 January...

    IDB Independent Consultation and Investigation Mechanism - Argentina - 2012
  5. Complaint > Alto Maipo-01/Cajon del Maipo

    Eligibility: English

    ...president of the Community Union of Neighborhood Boards, the president of the soccer league of the Municipality, the president of the Citizen’s Defense Committee of Cajón del Maipo, the president of the Communal Association of Huasos9 of San José de Maipo, the manager of AES Gener Cordillera Complex, and an executive of AES Gener appointed by the Company. The Company contends that it has a mechanism for receiving complaints that has been working ...

    IFC Compliance Advisor/Ombudsman - Chile
  6. Complaint > Melamchi Water Supply Project (MWSP)

    Eligibility: Report on Eligibility

    ...Request contains the requisit~ basic information. In accordance with paragraph 30 of the CRP Operating Procedures, the CRP on this date has re~listered this Request as Request No. 2004/2 in the CRP Registry at www.comDliance.adb.o~ and has issued a press advisory on the registration of the Request. All communications with the Requesters in connection with the Request will be made until further notice with the following persons at the following address: Mr. Gopal Siwakoti, Coordinator, WAFE...

    ADB Special Project Facilitator and Compliance Review Panel - Nepal - 2004
  7. Complaint > Lydian Intl3-01/Gndevaz & Jermuk

    Eligibility: Lydian-01 Assessment Report - English - December 2014

    ...President, EcoLur • Anna Shahnazaryan, Representative, Save Teghut civic initiative • Levon Galstyan, Representative, Pan-Armenian Environmental Front • Silva Adamyan, Chairman, Center for Bird Lovers • Arthur Grigoryan, Lawyer, EcoRight • Eleonora Gabrielyan, President, Armenian Botanical Society • Artur Ashughyan, Advisor to the Minister, Armenian Ministry of Economy In meetings with local residents, CAO met with people opposing the mine project...

    IFC Compliance Advisor/Ombudsman - Armenia - 2014
  8. Complaint > Maritsa East Mines (BEH Bond Issue)

    Eligibility: Eligibility Assessment Report for PSI

    ...requested that a Problem-solving Initiative (PSI) be undertaken by the PCM. The Eligibility Assessors have determined that the Complaint is eligible for a PSI in accordance with the PCM Rules of Procedure (PCM RP), specifically paragraphs 24-26 and 28-29. The Complaint: • has been filed within prescribed timeframes; • describes the PCM functions requested; • describes the outcomes sought; • provides adequate information relating to communications with the Bank and Cli...

    EBRD Independent Project Accountability Mechanism - Bulgaria
  9. Complaint > BTC Pipeline-33/Vale

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The CAO assessment is conducted by CAO’s Ombudsman function. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised by the complainant(s); (2) gather information on how other stakeholders see the situ...

    IFC Compliance Advisor/Ombudsman - Georgia - 2011
  10. Complaint > Orion-02/ Gualeguaychu

    Eligibility: English

    ...requests the Court to indicate provisional measures concerning alleged breaches by Uruguay of obligations incumbent upon it under the Statute of the River Uruguay, a treaty signed by the two States on 26 February 1975, with a view to establishing the joint machinery necessary for the optimum and rational utilization of that part of the river which constitutes their joint boundary3. Furthermore, on November 29, 2006 Uruguay submitted a request to the ICJ for the indication of provisional me...

    IFC Compliance Advisor/Ombudsman - Uruguay - 2019
  11. Complaint > Lukoil Overseas-02/Berezovka

    Eligibility: English

    ...President has issued an order to the country’s relevant ministries and agencies to conduct an investigation and punish the individuals responsible for the violation of environmental protection law (Directive of the RK President No. 1078 of 27.02.2007). The foregoing facts attest that the KPO company has been, systematically and for a prolonged period of time, violating a whole host of provisions of international conventions and Republic of Kazakhstan environmental protection law, en...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  12. Complaint > Bidco-04/Thika

    Eligibility: CAO Assessment Report - Kenya Bidco-04 - February 2018- English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA-supported projects in a manner that is fair, objective, and constructive, and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org – ii – TABLE OF CONTENTS LIST OF ACRONYMS ..................................................................................................

    IFC Compliance Advisor/Ombudsman - Kenya - 2018
  13. Complaint > Bujagali Energy-04/Bujagali

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The CAO assessment is conducted by CAO’s Ombudsman function. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised by the complainant(s); (2) gather information on how other stakeholders see the situation;...

    IFC Compliance Advisor/Ombudsman - Uganda - 2011
  14. Complaint > National Highway Development Sector Investment Program

    Eligibility: Pre-Eligibility Screening Report

    ...Request for Change of Alignment: A request for changing the alignment of the Bypass from the designed alignment to that suggested by the complainants has been repeatedly made by the complainants to the Chairman, NHA. They have not been informed in writing about the fate of their request. However, the project-affected people feel that fixing of boundary marking pillars or burjis4 for the alignment of the Muzaffargarh Bypass and publication of notice for acquisition of land in the Punjab Gaze...

    ADB Special Project Facilitator and Compliance Review Panel - Pakistan - 2006
  15. Complaint > Galnaftogaz-01/Kiev

    Eligibility: CAO Assessment Report - GNG Ukraine - March 2019 - English

    ...request in May 2017. According to the Complainants, Guel Park’s judicial request was not well-founded and should not have been granted. The Complainants request that GNG stop all retaliation measures and intimidation of residents and remove the lien they obtained on the three apartments belonging to the Complainants. The Complainants indicated they are not interested in a dialogue with GNG and would like CAO to initiate a Compliance process, particularly to address the issue of ...

    IFC Compliance Advisor/Ombudsman - Ukraine - 2019
  16. Complaint > Rajamandala Hydropower Project-01/Bantarcaringin Kampong

    Eligibility: CAO Assessment Report - Rajamandala Project Indonesia- September_27_2016 - Eng

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org TABLE OF CONTENTS TABLE OF CONTENTS ......................................................................................................... 3 LIST OF ACRONYMS ..........................

    IFC Compliance Advisor/Ombudsman - Indonesia - 2016
  17. Complaint > Bilt Paper B.V-01/Sipitang

    Eligibility: CAO Bilt Paper Assessment Report March_16_2015

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org –2– TABLE OF CONTENTS LIST OF ACRONYMS ...............................................................................................

    IFC Compliance Advisor/Ombudsman - Malaysia - 2015
  18. Complaint > Vizhinjam-02/Kerala

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents Table of Contents.......................................................................................................

    IFC Compliance Advisor/Ombudsman - India - 2013
  19. Complaint > Vizhinjam-03/Kerala

    Eligibility: Assessment report - English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS LIST OF ACRONYMS .....................................................................................................

    IFC Compliance Advisor/Ombudsman - India - 2013
  20. Complaint > AES Sonel-02/Doula

    Eligibility: English July_3_2013

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents List of Acronyms ..............................................................................................

    IFC Compliance Advisor/Ombudsman - Cameroon - 2013