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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Lukoil Overseas-02/Berezovka

    Eligibility: English

    ...President has issued an order to the country’s relevant ministries and agencies to conduct an investigation and punish the individuals responsible for the violation of environmental protection law (Directive of the RK President No. 1078 of 27.02.2007). The foregoing facts attest that the KPO company has been, systematically and for a prolonged period of time, violating a whole host of provisions of international conventions and Republic of Kazakhstan environmental protection law, endanger...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  2. Complaint > Lydian Intl3-01/Gndevaz & Jermuk

    Eligibility: Lydian-01 Assessment Report - English - December 2014

    ...President, EcoLur • Anna Shahnazaryan, Representative, Save Teghut civic initiative • Levon Galstyan, Representative, Pan-Armenian Environmental Front • Silva Adamyan, Chairman, Center for Bird Lovers • Arthur Grigoryan, Lawyer, EcoRight • Eleonora Gabrielyan, President, Armenian Botanical Society • Artur Ashughyan, Advisor to the Minister, Armenian Ministry of Economy In meetings with local residents, CAO met with people opposing the mine project, as we...

    IFC Compliance Advisor/Ombudsman - Armenia - 2014
  3. Complaint > BTC Pipeline-33/Vale

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The CAO assessment is conducted by CAO’s Ombudsman function. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised by the complainant(s); (2) gather information on how other stakeholders see the situation;...

    IFC Compliance Advisor/Ombudsman - Georgia - 2011
  4. Complaint > Orion-02/ Gualeguaychu

    Eligibility: English

    ...requests the Court to indicate provisional measures concerning alleged breaches by Uruguay of obligations incumbent upon it under the Statute of the River Uruguay, a treaty signed by the two States on 26 February 1975, with a view to establishing the joint machinery necessary for the optimum and rational utilization of that part of the river which constitutes their joint boundary3. Furthermore, on November 29, 2006 Uruguay submitted a request to the ICJ for the indication of provisional measures...

    IFC Compliance Advisor/Ombudsman - Uruguay - 2019
  5. Complaint > Galnaftogaz-01/Kiev

    Eligibility: CAO Assessment Report - GNG Ukraine - March 2019 - English

    ...request in May 2017. According to the Complainants, Guel Park’s judicial request was not well-founded and should not have been granted. The Complainants request that GNG stop all retaliation measures and intimidation of residents and remove the lien they obtained on the three apartments belonging to the Complainants. The Complainants indicated they are not interested in a dialogue with GNG and would like CAO to initiate a Compliance process, particularly to address the issue of alleg...

    IFC Compliance Advisor/Ombudsman - Ukraine - 2019
  6. Complaint > Bujagali Energy-04/Bujagali

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The CAO assessment is conducted by CAO’s Ombudsman function. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised by the complainant(s); (2) gather information on how other stakeholders see the situation;...

    IFC Compliance Advisor/Ombudsman - Uganda - 2011
  7. Complaint > Bidco-04/Thika

    Eligibility: CAO Assessment Report - Kenya Bidco-04 - February 2018- English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA-supported projects in a manner that is fair, objective, and constructive, and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org – ii – TABLE OF CONTENTS LIST OF ACRONYMS ..................................................................................................

    IFC Compliance Advisor/Ombudsman - Kenya - 2018
  8. Complaint > Rajamandala Hydropower Project-01/Bantarcaringin Kampong

    Eligibility: CAO Assessment Report - Rajamandala Project Indonesia- September_27_2016 - Eng

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org TABLE OF CONTENTS TABLE OF CONTENTS ......................................................................................................... 3 LIST OF ACRONYMS ..........................

    IFC Compliance Advisor/Ombudsman - Indonesia - 2016
  9. Complaint > Bilt Paper B.V-01/Sipitang

    Eligibility: CAO Bilt Paper Assessment Report March_16_2015

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org –2– TABLE OF CONTENTS LIST OF ACRONYMS ........................................................................................................

    IFC Compliance Advisor/Ombudsman - Malaysia - 2015
  10. Complaint > Vizhinjam-02/Kerala

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents Table of Contents.......................................................................................................

    IFC Compliance Advisor/Ombudsman - India - 2013
  11. Complaint > Vizhinjam-03/Kerala

    Eligibility: Assessment report - English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS LIST OF ACRONYMS .....................................................................................................

    IFC Compliance Advisor/Ombudsman - India - 2013
  12. Complaint > AES Sonel-02/Doula

    Eligibility: English July_3_2013

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents List of Acronyms .......................................................................................................

    IFC Compliance Advisor/Ombudsman - Cameroon - 2013
  13. Complaint > Lydian Intl3-02/Gndevaz

    Eligibility: Lydian-02 Assessment Report - English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS 1. SUMMARY ...........................................................................................................

    IFC Compliance Advisor/Ombudsman - Armenia - 2015
  14. Complaint > Santa Fe Infrastructure Project and Provincial Road Infrastructure Project, 1st Request

    Eligibility: 42-Eligibility Report (English)

    ...Requesters indicate that they have received no answer to these communications. 5 First Request for Inspection, letter dated August 20, 2006, p.1. 6 First Request for Inspection, p.1. 7 First Request for Inspection, p.1. 8 During the Panel’s eligibility visit the Requesters stated that the actual date of the letter was August 7, 2006. 9 First Request for Inspection, p.1. 4 15. In their Request to the Inspection...

    WB Inspection Panel - Argentina - 2006
  15. Complaint > Chad-Cameroon Pipeline-02/Cameroon

    Eligibility: Ombudsman Assessment Report regarding concerns from community members about the Chad-Cameroon Petroleum Development and Pipeline project (#11124) in Cameroon, January 2012

    ...requests CAO’s assistance in addressing a number of environmental and social concerns regarding the Cameroonian side of the Chad-Cameroon pipeline project. From the group of directly-affected local community members, two community-member complainants have requested that the CAO keep their identities confidential. Therefore names of community members or their villages will not be shared in this report7. In June 2011, the four NGOs agreed to have a summary of the complaint posted on the CAO websit...

    IFC Compliance Advisor/Ombudsman - Cameroon - 2012
  16. Complaint > Manila Second Sewerage Project (MSSP)

    Eligibility: 28-Eligility Report (English)

    ...Request. Therefore, the Request satisfies paragraph 9 (f). 43. The Panel, however, finds that the Requesters have not fulfilled the procedural requirement that they bring the subject matter of the Request to the Bank’s attention for Management to address before filing a Request with the Panel. 44. The Requesters’ first contact with the Bank occurred when the president of Timpuyog Zambales, Inc. called the World Bank’s country office Manila and asked whether the office could send ...

    WB Inspection Panel - Philippines - 2003
  17. Complaint > Reventazon Hydroelectric Power Project

    Eligibility: Eligibility Memorandum Public Disclosure

    ...Request 12 December Phone call with Requesters regarding Request and MICI process Requesters given up to 10 working days to submit the additional 13 December information needed to process the Request 29 December Registration of Request 2017 5 January Phone call with Requesters. 30 January ...

    IDB Independent Consultation and Investigation Mechanism - Costa Rica - 2017
  18. Complaint > Institutional Reform Development Policy Financing

    Eligibility: 57-Eligibility Report (English)

    ...Request for Inspection YEMEN: Institutional Reform Development Policy Grant (Grant No. H336-YEM) 1. On April 13, 2009, the Inspection Panel received a Request for Inspection (“the Request”) related to the Yemen’s Institutional Reform Development Policy Program (the “Program”), which i s supported by Grant No. H336-YEM (the “Grant”). The Request was submitted by Mr. Abdelkader Ali Abdallah and Mr. Yahya S...

    WB Inspection Panel - Yemen - 2009
  19. Complaint > Russkiy Mir II-01/Taman

    Eligibility: English

    ...requests for funding of disparate projects. Russkiy Mir says on several occasions, after the requested funding was debated, agreed and disbursed, those projects were not implemented properly, and the company was unfairly blamed. The company is in the process of establishing a forum – which they describe as a non- commercial partnership – to serve as an instrument for community members and other interested stakeholders to express their interests and concerns about the environmental and social imp...

    IFC Compliance Advisor/Ombudsman - Russia
  20. Complaint > Trans-Anatolian Pipeline-01/Vale

    Eligibility: CAO Assessment Report TANAP-01 - Jan 2018- English

    ...equested to be trained, but training was never provided. Soon after his request for training, he was fired. The Complainant further alleges that he complained to BP about having been hired as a steel assembler (instead of a rigger) and that BP forwarded the complaint to ENKA, which claimed that he never worked as a rigger. - Perfunctory monthly inspection of cranes and lifting accessories: According to the Complainant, the crane inspectors merely tic...

    IFC Compliance Advisor/Ombudsman - Azerbaijan, Georgia, Turkey - 2018