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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Protection of Basic Services Program Phase II Additional Financing and Promoting Basic Services Phase III Project

    Management Response: 82-Management Report and Recommendation - Ethiopia PBS - Phase III Project

    ...Request for Inspection was submitted by “two local representatives” on behalf of 26 Anuak people from the Gambella region of Ethiopia (the “Requesters”). The Requesters asked the Panel to keep their identities confidential. 2. The Executive Directors and the President of IDA were notified by the Panel of receipt of the Request. Management responded to the claims in the Request on November 19, 2012. 3. In its Report to the Board, the Panel found the Request eligible and recommended that...

    WB Inspection Panel - Ethiopia - 2012
  2. Complaint > Western Poverty Reduction Project

    Management Response: 16-Management Response (English)

    ...President that the Panel had received a request for inspection (“Request”) to investigate the World Bank’s compliance with a number of its policies and procedures in the preparation of the China Western Poverty Reduction Project. A copy of the Notice of Registration and a copy of the Request were sent to the President. Bank management (“Management”) was notified that it must provide the Panel no later than July 20, 1999 with written evidence that it has complied or intends to comply with relevan...

    WB Inspection Panel - China - 1999
  3. Complaint > Amaggi Expansion-01/IFC Executive Vice President Request

    Management Response: IFC Response to CAO Audit Report, November 4, 2005

    ...request our client to undertake further studies, we collaborated with them in their pioneering efforts to establish the basis of what we hope will become a sector wide soy certification scheme. In our recent supervision IFC rigorously reviewed the Company's ESMS, in line with our commitment to the CAO, to ensure that it is sufficiently comprehensive to meet IFC's requirements. The main findings of this supervision visit are that: • The Company has continued to work closely wit...

    IFC Compliance Advisor/Ombudsman - Brazil
  4. Complaint > Forest Concession Management and Control Pilot Project

    Management Response: 36-Management Response Annex (English)

    ...request for more frequent management and reform issues, including Donors, and (TWG is an outgrowth of the Cambodia meetings to assist in monitoring reform program FCMCPP since 2000 NGOs Consultative Group Process and is one of a and advising on implementation; monthly or family of Government-donor committees more frequent meetings from 2000 onward established to monitor progress on key development and refo...

    WB Inspection Panel - Cambodia - 2005
  5. Complaint > Bujagali Energy-04/Bujagali

    Management Response: English

    ...President and General Counsel Vice President for New Business 2 Annex: IFC Tabulated Management Response: Bujagali 04-06 CAO Finding IFC Response IFC Actions Taken or Proposed 1. IFC did not possess or have access to labor Staff assigned to this project were amongst Since the launch of the IFC PS in ...

    IFC Compliance Advisor/Ombudsman - Uganda
  6. Complaint > Jamuna Multipurpose Bridge Project

    Management Response: Management Response

    ...Request 1. On November 25, 1996, the Inspection Panel registered a Request for Inspection (the Request) submitted by a group of shareholders/CEOs of private sector jute mills in Bangladesh (the Requesters). The Requesters assert that they have been adversely affected in a direct and material way by IDA's failure to follow its policies and procedures with respect to the Jute Sector Adjustment Credit (JSAC) in Bangladesh. 2. The complaints of the Requesters may be grouped in three main c...

    WB Inspection Panel - Bangladesh - 1996
  7. Complaint > Rural Land Titling & Registration Project in Peru - Third Phase

    Management Response: Management Response

    ...REQUESTERS AND MANAGEMENT’S RESPONSE A. Allegations of Noncompliance with the Operational Policies of the Bank 3.1 In section II of the request document, the Requesters state that the Bank has failed to comply with operational policies OP-703 and OP-765. They cite potential harm to native communities due to omissions made in the design process that affect the project execution, as they explain in section III of the request. The request allege...

    IDB Independent Consultation and Investigation Mechanism - Peru - 2015
  8. Complaint > Rural Water Supply and Sanitation Project for Low Income States - Second Request

    Management Response: Management Response (English)

    ...Request for Inspection i. On December 18, 2018, the Inspection Panel registered the Second Request for Inspection (IPN Request RQ18/07) concerning the India: Rural Water Supply and Sanitation Project for Low Income States Project (RWSSP-LIS, or the Project). The first Request for Inspection (IPN Request RQ18/06) was registered by the Inspection Panel on November 5, 2018. While the grievances voiced in the two Requests for Inspection share points of similarity, and while...

    WB Inspection Panel - India - 2018
  9. Complaint > Madhya Pradesh Water Sector Restructuring Project, 1st request

    Management Response: 72-Management Response (English)

    ...Requester 11 APR 2011 Email from Requester to TTL 13 APR 2011 Email from Requester to SARVP 19 APR 2011 Email from Requester to SARVP 22 APR 2011 TTL visited Bhopal to meet WRD management and spoke with Requester on phone 04 MAY 2011 Email from Requester to SARVP 18 MAY 2011 Email from Operations Advisor to Requester 25 MAY 2011 Project Director met with Requester 27-30 MAY 2011 Three Emails from Requester to SARVP 01 JUN 2011 Email from Operations Advisor to Requester 12...

    WB Inspection Panel - India - 2010
  10. Complaint > Land Administration Project

    Management Response: 38-Management Response (English)

    ...Requesters and Bank Management. A map of the region follows the Annexes (Map 1, IBRD No. 34485). II. THE REQUEST 3. The Request for Inspection was submitted by Organización Fraternal Negra Hondureña (Ofraneh) on behalf of the Garífuna population of Honduras (hereafter re- ferred to as the “Requesters”). 4. The Request concerns three principal issues: (i) the risk of atomization of Garífuna collective titles and delivering Garífuna land claim...

    WB Inspection Panel - Honduras - 2006
  11. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Management Response: Management Response(English)

    ...Request; and Section VI contains the conclusion. Annex 1 presents the Requesters’ claims, together with Management’s detailed responses, in table form II. THE REQUEST 3. The Request for Inspection was submitted by two individuals living in and near Goma, North Kivu Province, who are connected to a quarry exploited by the Contractor. Attached to the Request are emails from the Requesters to the Inspection Panel. The Requesters have asked that their identit...

    WB Inspection Panel - Democratic Republic of Congo - 2017
  12. Complaint > Kosovo Power Project (Proposed)

    Management Response: 78-Management Response (English)

    ...presidential crises in 2010 and 2011 and a subsequent compromise across all major parties, President Atifete Jahjaga—Kosovo’s first female, first non-partisan president—is expected to be the last head of state elected indirectly by Parliament. Two commissions are currently finalizing a broad-based overhaul of the Constitution and the Electoral Law to allow, inter alia, for the direct election of the President. On this basis, the next rounds of presidential and general elections are foreseen in 2...

    WB Inspection Panel - Kosovo - 2012
  13. Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

    Management Response: 47-Management Response (English)

    ...Request for Inspection, IPN Request RQ07/04 (hereafter referred to as “the first Request”), concerning the Albania: Integrated Coastal Zone Management and Clean-Up Project (Credit No. 4083-ALB) fi- nanced by the International Development Association (IDA). A second Request for In- spection was registered by the Inspection Panel on August 16, 2007 (RQ07/05) (hereafter referred to as “the second Request”). Collectively, the first Request and second Request are referred to as “the Requests” hereaft...

    WB Inspection Panel - Albania - 2007
  14. Complaint > Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta)

    Management Response: 26-Management Report and Recommendation (English)

    ...Request (hereafter referred to as the “Requesters”). 2. The Executive Directors and the President of IBRD/IDA were notified by the Panel of receipt of the Request. In transmitting the Request to Management, the Panel cited the Argentina SEGBA V Power Distribution Project and the Paraguay Reform Project for the Water and Telecommunications Sectors. Management responded to the claims in the Request on July 10, 2002. In its Report to the Board, the Panel found the Request eligible and recommen...

    WB Inspection Panel - Argentina, Paraguay - 2002
  15. Complaint > Lagos Drainage and Sanitation Project

    Management Response: 13-Management Response (English)

    ...REQUEST INTRODUCTION 1. On June 25, 1998, the Inspection Panel registered a Request for Inspection (the Request) dated June 16, 1998 from an organization called Social and Economic Rights Action Center (SERAC) for themselves and on behalf of individuals, families and community development associations which they claim to have been directly affected by the IDA financed Lagos Drainage and Sanitation Project in Nigeria (Cr. No. 2517-UNI). The Inspection Panel notified the Executive Directors...

    WB Inspection Panel - Nigeria - 1998
  16. Complaint > Petroleum Development and Pipeline Project, and Petroleum Environment Capacity Enhancement Project

    Management Response: 27-Management Response (English)

    ...Request for Inspection, IPN Request RQ 02/2 (hereafter referred to as “the Request”), concerning the Cameroon Petroleum Development and Pipeline Project (the “Pipeline Project”) financed by the International Bank for Reconstruction and Development (IBRD), and the Cameroon Petroleum Environment Capacity Enhancement Project (the “CAPECE Project”), financed by the International Development Association (IDA). I. THE REQUEST 2. The Request for Inspection wa...

    WB Inspection Panel - Cameroon - 2002
  17. Complaint > Alto Maipo Hydroelectric Power Project

    Management Response: Management Response

    ...Requesters made no additional contact with IDB Management, nor did they make any formal or informal request for clarification about the abovementioned points. In this regard, it is clear to Management that the Requesters failed to exhaust efforts to “address the issues with Management,” or describe in their request “the results of those efforts.”7 2.3 On January 6, 2017, Management received a request via email signed by Juan Pablo Orrego, stating that he ...

    IDB Independent Consultation and Investigation Mechanism - Chile - 2017
  18. Complaint > Land Administration Project (First Request)

    Management Response: 53-Respuesta de la Administración (Español)

    ...request, either individually or jointly. The National Bureau of Agrarian Reform shall address promptly and give priority to granting the respective collective title to the community, represented by its traditional authorities. Article 6. The request for the collective title must be accompanied by the following documents: 67 Panamá 1. The plan or sketch of the area that is the subject of the request. 2. The certification by the Office...

    WB Inspection Panel - Panama - 2009
  19. Complaint > Quilleco Hydropower Project

    Management Response: 67-Management Response (English)

    ...REQUEST 6. The Request was submitted on April 21, 2010, by residents of Tucapel, Santa Bárbara, Ralco Lepoy, and Concepción (the “Requesters”) in the Bío Bío region of Chile. Two of the Requesters are representatives of the Pehuenche indigenous community affected by some of the projects. The Requesters have asked in their correspondence that the Panel keep their names confidential. 7. Attached to this Request is correspondence sent by the Requesters to the Country Office in Buenos Aire...

    WB Inspection Panel - Chile - 2010
  20. Complaint > Rural Water Supply and Sanitation Project for Low Income States - First Request

    Management Response: Management Response(English)

    ...Requester to follow up on Oct 15th mission with a request for 19-Oct-18 telecon Requesters reply asking for a conversation on Oct 26. Requesters share letter 22-Oct-18 and attachments sent to IPN on Oct 9 29-Oct-18 Bank team holds telecon with Requesters and agrees to meet 5-Nov-18 Inspection Panel registers the Request for Inspection Task Team Leader informs Reques...

    WB Inspection Panel - India - 2018