Complaint > Bidco-04/Thika

Eligibility: CAO Assessment Report - Kenya Bidco-04 - February 2018- English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA-supported projects in a manner that is fair, objective, and constructive, and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org – ii – TABLE OF CONTENTS LIST OF ACRONYMS ..................................................................................................

Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

Closing Report: English

...President end the members of the Executive Board. In May 2009, the CAO team prepared for convening a meeting between the company and the members of the communities of Goyena and Abangasca. This preparation required a lot of communication with both parties, and it finally was agreed that the meeting would take place on June 20 at the school in Nueva Vida. The CAO team also learned that the Company and the community members had started new meetings and a relationship with the new President of the ...

Complaint > Ficohsa-02/Tela

Appraisal: English

...President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO’s compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. In ...

Complaint > Lonmin-01/Vice President request

Appraisal: CAO Appraisal Report: Lonmin. August 30, 2013

...President initiated a compliance appraisal of IFC’s Environmental and Social performance in relation to its investment in Lonmin. This decision was triggered by media reports of violent clashes between striking miners and police near Lonmin’s Marikana mine which claimed 44 lives earlier the same month. As requested by the CAO Vice President, this compliance appraisal will consider the adequacy of IFC’s appraisal and supervision of its Lonmin investment. In particular it will consider how IFC has...

Complaint > Rajamandala Hydropower Project-01/Bantarcaringin Kampong

Eligibility: CAO Assessment Report - Rajamandala Project Indonesia- September_27_2016 - Eng

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org TABLE OF CONTENTS TABLE OF CONTENTS ......................................................................................................... 3 LIST OF ACRONYMS ..........................

Complaint > Bilt Paper B.V-01/Sipitang

Eligibility: CAO Bilt Paper Assessment Report March_16_2015

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org –2– TABLE OF CONTENTS LIST OF ACRONYMS ........................................................................................................

Complaint > Vizhinjam-02/Kerala

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents Table of Contents.......................................................................................................

Complaint > Vizhinjam-03/Kerala

Eligibility: Assessment report - English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS LIST OF ACRONYMS .....................................................................................................

Complaint > AES Sonel-02/Doula

Eligibility: English July_3_2013

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents List of Acronyms .......................................................................................................

Complaint > Wilmar Group-01/West Kalimantan

Compliance Review: Letter to President Zoellick from Forest Peoples Programme, August 14, 2009

...President and Board request from Management a credible and comprehensive action plan that sets out what IFC will do to: • Discipline staff for non-compliance, • Create a clear incentive structure that will discourage further poor staff performance and due diligence violations, • Openly assess through a participatory review the fundamental problems in the sector which are beyond the control of any single company, • Based on this review, develop an effective...

Complaint > Lydian Intl3-02/Gndevaz

Eligibility: Lydian-02 Assessment Report - English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS 1. SUMMARY ...........................................................................................................

Complaint > Chad-Cameroon Pipeline-02/Cameroon

Eligibility: Ombudsman Assessment Report regarding concerns from community members about the Chad-Cameroon Petroleum Development and Pipeline project (#11124) in Cameroon, January 2012

...requests CAO’s assistance in addressing a number of environmental and social concerns regarding the Cameroonian side of the Chad-Cameroon pipeline project. From the group of directly-affected local community members, two community-member complainants have requested that the CAO keep their identities confidential. Therefore names of community members or their villages will not be shared in this report7. In June 2011, the four NGOs agreed to have a summary of the complaint posted on the CAO websit...

Complaint > Yanacocha-09/Cajamarca

Appraisal: English

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisi...

Complaint > Yanacocha-10/Cajamarca

Appraisal: English

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisi...

Complaint > MPS-01/Tema

Appraisal: English

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisi...

Complaint > Russkiy Mir II-01/Taman

Eligibility: English

...requests for funding of disparate projects. Russkiy Mir says on several occasions, after the requested funding was debated, agreed and disbursed, those projects were not implemented properly, and the company was unfairly blamed. The company is in the process of establishing a forum – which they describe as a non- commercial partnership – to serve as an instrument for community members and other interested stakeholders to express their interests and concerns about the environmental and social imp...

Complaint > Trans-Anatolian Pipeline-01/Vale

Eligibility: CAO Assessment Report TANAP-01 - Jan 2018- English

...equested to be trained, but training was never provided. Soon after his request for training, he was fired. The Complainant further alleges that he complained to BP about having been hired as a steel assembler (instead of a rigger) and that BP forwarded the complaint to ENKA, which claimed that he never worked as a rigger. - Perfunctory monthly inspection of cranes and lifting accessories: According to the Complainant, the crane inspectors merely tic...

Complaint > Enso Albania-01/Lengarica

Management Response: IFC Response to CAO Audit of IFC Investment in Enso Albania, September 21 2018

...President and General Counsel Vice President and Chief Operating Officer Legal, Compliance Risk & Sustainability @woRLD BANK GROUP International @IFCI Finance Corporation WORLD BANK GROUP Annex. IF...

Complaint > Oyu Tolgoi-01/Khanbogd

Agreement: Khanbogd Tri-Partite Council MoU - English

...request of the Management Unit, the Chairperson must call and hold further Meetings as necessary. 8.3 Meetings shall wherever possible be held in person but may also be held using any technology consented to by all the Members (including audio- and video-conference). The consent may be valid only for a particular meeting as the Council decides. 8.4 The Chairperson shall record, or arrange for the Council Secretary (see Article 10.1) or another Member or observer to rec...

Complaint > Bridge International Academies-01/Kenya

Appraisal: CAO Appraisal Report - Bridge-01/Kenya - October 2019 - English

...President of the World Bank Group. The President has no editorial input as to the content of the compliance Investigation Report but may take the opportunity to discuss the investigation findings with CAO. Once the President is satisfied with the response by IFC senior management, the President will provide clearance for the Investigation Report and the response. The President retains discretion over clearance. After clearance, CAO will disclose the Investigation Report and the IFC response to t...