Complaint > BTC Pipeline-20/Atskuri

Dispute Resolution: Problem Solving Completion Report

...requests for further information and compensation to BTC Co., to its construction contractor, Spie Capag-Petrofac International, and to the Association for the Protection of Rights of Landlords in Akhaltsikhe. The Complaint sets out in detail the adverse impacts which implementation of the Project is alleged to have had (and continues to have) on the interests of each member of the Affected Group3. The Affected Group has made the present Complaint to the IRM requesting an examination of t...

Complaint > Maple Energy-01/Nuevo Sucre and Canaan

Appraisal: CAO Appraisal for Audit of IFC: Maple Energy Plc, Canaán and Nuevo Sucre, Peru, May 10, 2012

...request. It cannot go beyond the confines of the complaint or request to address other issues. In such cases, the complainant or requestor sh should ould consider a new complaint or request. The CAO compliance appraisal will consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments and other appraisal criteria. The CAO has no authority...

Complaint > Bidco-04/Thika

Eligibility: CAO Assessment Report - Kenya Bidco-04 - February 2018- English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA-supported projects in a manner that is fair, objective, and constructive, and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org – ii – TABLE OF CONTENTS LIST OF ACRONYMS ..................................................................................................

Complaint > Bujagali Energy-04/Bujagali

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The CAO assessment is conducted by CAO’s Ombudsman function. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised by the complainant(s); (2) gather information on how other stakeholders see the situation;...

Complaint > Galnaftogaz-01/Kiev

Eligibility: CAO Assessment Report - GNG Ukraine - March 2019 - English

...request in May 2017. According to the Complainants, Guel Park’s judicial request was not well-founded and should not have been granted. The Complainants request that GNG stop all retaliation measures and intimidation of residents and remove the lien they obtained on the three apartments belonging to the Complainants. The Complainants indicated they are not interested in a dialogue with GNG and would like CAO to initiate a Compliance process, particularly to address the issue of ...

Complaint > Rajamandala Hydropower Project-01/Bantarcaringin Kampong

Eligibility: CAO Assessment Report - Rajamandala Project Indonesia- September_27_2016 - Eng

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org TABLE OF CONTENTS TABLE OF CONTENTS ......................................................................................................... 3 LIST OF ACRONYMS ..........................

Complaint > Bilt Paper B.V-01/Sipitang

Eligibility: CAO Bilt Paper Assessment Report March_16_2015

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org –2– TABLE OF CONTENTS LIST OF ACRONYMS ...............................................................................................

Complaint > Vizhinjam-02/Kerala

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents Table of Contents.......................................................................................................

Complaint > Vizhinjam-03/Kerala

Eligibility: Assessment report - English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS LIST OF ACRONYMS .....................................................................................................

Complaint > AES Sonel-02/Doula

Eligibility: English July_3_2013

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents List of Acronyms ..............................................................................................

Complaint > Wilmar Group-01/West Kalimantan

Compliance Review: Letter to President Zoellick from Forest Peoples Programme, August 14, 2009

...President and Board request from Management a credible and comprehensive action plan that sets out what IFC will do to: • Discipline staff for non-compliance, • Create a clear incentive structure that will discourage further poor staff performance and due diligence violations, • Openly assess through a participatory review the fundamental problems in the sector which are beyond the control of any single company, • Based on this review, develop an ef...

Complaint > Celulosas de M'Bopicua (CMB) & Orion-01/Argentina & Uruguay

Compliance Report: CAO Audit of IFC's and MIGA's Due Diligence of Celulosas de M'Bopicua and Orion Paper Mills, Februrary 22, 2006

...request from IFC (see Chapter 3.2.2). The Orion project In the case of the Orion project, the EA was submitted to DINAMA on March 31, 2004. DINAMA’s review up to December 2004, involved six requests for supplementary information and analysis covering a range of topics, including assessment of the cumulative impacts of the Botnia and CMB projects in relation to water, air, and odor. A seventh request was made on December 20, 2004, and the response to this was dated January 17, 2005. On December 6...

Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

Closing Report: English

...President end the members of the Executive Board. In May 2009, the CAO team prepared for convening a meeting between the company and the members of the communities of Goyena and Abangasca. This preparation required a lot of communication with both parties, and it finally was agreed that the meeting would take place on June 20 at the school in Nueva Vida. The CAO team also learned that the Company and the community members had started new meetings and a relationship with the new President of the ...

Complaint > Lydian Intl3-02/Gndevaz

Eligibility: Lydian-02 Assessment Report - English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS 1. SUMMARY ..................................................................................................

Complaint > Ficohsa-02/Tela

Appraisal: English

...President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO’s compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provision...

Complaint > Lonmin-01/Vice President request

Appraisal: CAO Appraisal Report: Lonmin. August 30, 2013

...President initiated a compliance appraisal of IFC’s Environmental and Social performance in relation to its investment in Lonmin. This decision was triggered by media reports of violent clashes between striking miners and police near Lonmin’s Marikana mine which claimed 44 lives earlier the same month. As requested by the CAO Vice President, this compliance appraisal will consider the adequacy of IFC’s appraisal and supervision of its Lonmin investment. In particular it will consider how IF...

Complaint > Cambodia Airports-01/Phnom Penh

Agreement: Inter-Ministerial Committee Meeting Minutes 8 July 14-English

...request by villagers from Prey Chisak, Thmar Kol and Kok Chambak villages, we should agree to allow the independent agency to continue their field work without having to wait for Trapaing Lvea and Ta Nguon villages. However, no response could be rendered to the request to issue land title upon completion of the measurement, and, therefore, the meeting participants were requested to comment. H.E. Bun Rotha mentioned that the request by villagers from Prey Chisak, Thmar Kol and Kok Chambak ...

Complaint > Russkiy Mir II-01/Taman

Eligibility: English

...requests for funding of disparate projects. Russkiy Mir says on several occasions, after the requested funding was debated, agreed and disbursed, those projects were not implemented properly, and the company was unfairly blamed. The company is in the process of establishing a forum – which they describe as a non- commercial partnership – to serve as an instrument for community members and other interested stakeholders to express their interests and concerns about the environmental and soci...

Complaint > Trans-Anatolian Pipeline-01/Vale

Eligibility: CAO Assessment Report TANAP-01 - Jan 2018- English

...equested to be trained, but training was never provided. Soon after his request for training, he was fired. The Complainant further alleges that he complained to BP about having been hired as a steel assembler (instead of a rigger) and that BP forwarded the complaint to ENKA, which claimed that he never worked as a rigger. - Perfunctory monthly inspection of cranes and lifting accessories: According to the Complainant, the crane inspectors merely tic...

Complaint > Enso Albania-01/Lengarica

Management Response: IFC Response to CAO Audit of IFC Investment in Enso Albania, September 21 2018

...President and General Counsel Vice President and Chief Operating Officer Legal, Compliance Risk & Sustainability @woRLD BANK GROUP International @IFCI Finance Corporation WORLD BANK GROUP Annex. IF...