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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Development Forestry Sector Management Project

    Management Response: 69-Management Response (English)

    ...Presidential Commission to look into GWs charges. 16 The PAD includes reference to medium term objectives in the Results Framework; though these are not reflected in the Grant Agreement. 17 See Office Memorandum- September 6, 2006 from Country Director to Regional Vice President. 12 Development Forestry Sector Management Project to improve forest governance, training; technical assistance; sectoral, technical, an...

    WB Inspection Panel - Liberia - 2010
  2. Complaint > Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta)

    Compliance Report: 26-Investigation Report (English)

    ...Vice President of Huachiew Chalermprakiat University; then joined the Thailand Environment Institute (TEI) as Vice President. In 1998, Mr. Onchan was appointed President of TEI. He helped establish and was appointed President of the Mekong Environment and Resource Institute (MERI) in 2000. He has served as advisor to the Prime Minister and to the Minister of Science, Technology and Environment, as member of the National Environmental Board, Chairman of the National EIA Committee, and member of ...

    WB Inspection Panel - Argentina, Paraguay - 2002
  3. Complaint > Second Rural Enterprise Support Project

    Eligibility: 89 - Final Eligibility Report (English)

    ...vices (including essential medical care and education). They also claim that systemic use of forced labor hinders the quality and delivery of such services. 7. The Requesters further state that the Social Assessment carried out for the Project failed to adequately identify the problem of forced and child labor, adding that no serious consideration or analysis was undertaken to assess if, and how, the Project could contribute to this problem. They consider that forced labor in Uzbekist...

    WB Inspection Panel - Uzbekistan - 2013
  4. Complaint > Tax Administration Reform Project

    Filing: 64-Request for Inspection Annexes (English)

    ...VICE INVITATION FOR OPTIONS As part of the Tax Administration Reforms a new occupational group, the Inland Revenue Service, has been created by the Government of Pakistan. This service group would be responsible for carrying out the functions relating to Income Tax, Sales Tax and Federal Excise. Each officer of the existing Customs and Excise Group and the Income Tax Group is called upon to exercise option for inclusion into the new Inland Revenue Service. In c...

    WB Inspection Panel - Pakistan - 2009
  5. Complaint > Second Urban Environment Sanitation Project

    Management Action Plan: 49-First Management Progress Report (English)

    ...Vice President for the Africa Region launched this effort with the coalition and other civil society organizations in March 2009. 5 Formerly NACONWAM. 6 Coalition of NGOs in Water and Sanitation (CONIWAS). ISSUE PROPOSED ACTION IMPLEMENTATION PROGRESS a survey was completed in December 2009 for the entire AMA as part of a parallel Citiz...

    WB Inspection Panel - Ghana - 2007
  6. Complaint > Second Urban Environment Sanitation Project

    Management Action Plan: 49-Second Management Progress Report (English)

    ...Vice President for the Africa Region launched this effort with the coalition and other civil society organizations in March 2009. 4 Formerly NACONWAM. 5 Coalition of NGOs in Water and Sanitation (CONIWAS). ISSUE ACTION IMPLEMENTATION PROGRESS found suitable, not implemented. (To be closes. Compensation entitlements will vary depending on the GoG’s decision with regard ...

    WB Inspection Panel - Ghana - 2007
  7. Complaint > Second Rural Enterprise Support Project

    Management Action Plan: 89-Management Progress Report

    ...Vice President for Europe and Central Asia conducted weekly reviews. In addition, a Social Development Specialist, whose primary task is to focus on child and labor issues, has been stationed in the regional World Bank office for the harvest period. No identifiable cases of child labor and no obvious cases of forced labor were observed by the supervision missions in the project areas. As noted later in the report, ILO has just begun work on elaborating whether certain forms of employment an...

    WB Inspection Panel - Uzbekistan - 2013
  8. Complaint > Madhya Pradesh Water Sector Restructuring Project (2010) (First Request)

    Management Response: 72-Management Response (English)

    ...vice de- livery have not been adequately separated institutionally to reduce conflict of in- terest (given that irrigation accounts for over 90 percent of water use in MP). • Institutional Capacity: There is a need to improve institutional capacity (e.g., trained staff, knowledge base, information systems, and coordination mechan- isms) for integrated water resources management and Irrigation and Drainage service delivery in MP. ...

    WB Inspection Panel - India - 2010
  9. Complaint > Eskom Investment Support Project

    Eligibility: 65-Eligibility Report and Chairperson Statement (English)

    ...vices to improve efficiencies in the Borrower’s current fleet of coal- fired power stations; and (c) provision of technical advisory services for domestic and cross-border renewable and energy efficiency projects. 3 According to the Project Appraisal Document (PAD), Report No. 53425-ZA, dated March 19, 2010, p. 1, the “project, as well as the longer term partnership envisaged between the Government of South Africa and the World Bank will enable the country to ac...

    WB Inspection Panel - South Africa - 2010
  10. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Management Response: Management Response(English)

    ...vices to the Contractor; (ii) child labor; and (iii) harm to Indigenous Peoples communities, including alleged desecration of graves. 9. Both during and after the first mission, the Requester demanded, orally and in writing, to be given employment under the Project and/or payment for his “investigative services” in connection with the complaint. Bank Management has not agreed to these demands. III. PROJECT BACKGROUND 10. The Project. The High-Priority Roads ...

    WB Inspection Panel - Democratic Republic of Congo - 2017
  11. Complaint > Rondonia Natural Resources Management Project

    Filing: Request for Inspection

    ...President of Brazil and t h e President of INCRA, c@es to t h e Wx&BaXL These documents, which can be found in ANNEX 05, include: a) letter t o the President of B r a z i l on 5/28/92, b) letter t o the President of IL'EicRA on 8/14/92, c) letter to the President of . nüCRA on 9/8/92, and d ) letter t o the President of IHCRA on 4/15/93 9- ûn k c h 9, 1993, t h e n o n - g o v e m a t a l organization ECOPORS (Jiçao ikológica Vale do...

    WB Inspection Panel - Brazil - 1995
  12. Complaint > Western Poverty Reduction Project

    Management Response: 16-Management Response (English)

    ...Vice President, South Asia Region, World Bank, assisting NGOs) calls Mark Wilson. Page 46: China - Western Poverty Reduction Project - Request for Inspection Panel Review 18 May EDs’ offices start to call Julian Schweitzer (Director, Strategy and Operations for East Asia and Pacific Office of the Regional Vice President), Geoffrey Fox, and Mark Wilson about phone, fax and letter campaign. 19 May Geoffrey Fox has phone conversation with Gabriel Laf...

    WB Inspection Panel - China - 1999
  13. Complaint > Tax Administration Reform Project

    Management Response: 64-Management Response (English)

    ...vice rules as enshrined in the Civil Service Act of 1972, which continue to ap- ply; • A special committee has been established to settle any service disputes in con- junction with the creation of the IRS and transfers from the existing service groups; • Horizontal mobility across the administration is not blocked as the FBR manage- ment can assign staff to other functions at their request. ix ...

    WB Inspection Panel - Pakistan - 2009
  14. Complaint > Transport Sector Development Project - Additional Financing

    Management Response: Management Report and Recommendation

    ...vice-gap analysis” (i.e., assessing gaps between existing standards for service provision to GBV victims of abuse and actual service availability and quality at district level);  Costing of a scalable approach to the provision of GBV response and prevention services; and  Identifying optimal institutional modalities for the delivery of such services. 84. As noted in the Inspection Panel’s Report, the Bank was engaged earlier this year in dis...

    WB Inspection Panel - Uganda - 2015
  15. Complaint > Petroleum Development and Pipeline Project, and Petroleum Environment Capacity Enhancement Project

    Compliance Report: 27-Investigation Report (English)

    ...President of the Pan-African Union for Science and Technology, and International Vice Chairman of the International Institute for Sustainable Development (IISD). He is an international development advisor on environment, energy, mining, housing, biotechnology and agriculture. He was Senior Advisor to the President and Director for Central Projects Department of the African Development Bank. He was formerly the Vice-Chairman of the Scientific and Technical Advisory Panel (STAP) of the Global Envi...

    WB Inspection Panel - Cameroon - 2002
  16. Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

    Eligibility: 22-Eligibility Report (English)

    ...President of the World Bank himself and various Bank departments to draw their special attention to the problems described above (see examples of related correspondence and documentation). Furthermore, Deputy Ngarlejy YORONGAR, our constitutionally elected representative, took part in the following activities in 1999: ! Seminars organized by the World Bank in Paris, chaired by Mr. Jean-Louis Sarbib, Vice President of the World Bank for Africa, and by Mr. Patrice Dufour, the Represen...

    WB Inspection Panel - Chad - 2001
  17. Complaint > Private Sector Development and Competitiveness Project (First Request)

    Eligibility: 54-Third and Final Eligibility Report (English)

    ...vices, following the implementation of the VDP, was less than the promised two years. They added that they often had difficulty accessing schooling and medical services and that the gradual reduction in Gécamines’ investment in such services may have resulted in a decline in their quality. 27. Based on its analysis of the Second Management Response,27 the three Requests for Inspection, Paragraphs 4 and 5 of the 1999 Clarifications, 28 and Management’s commitment to...

    WB Inspection Panel - Democratic Republic of Congo - 2009
  18. Complaint > Red Sea - Dead Sea Water Conveyance Study Program

    Eligibility: 76-Report and Recommendation (English)

    ...Vice President and Secretary to the Executive Directors and Alternates, Scope of the Mandate of the Inspection Panel: Compensation for Expropriation and Extension of IDA Credits to Ethiopia dated June 16, 1995. Also referred to in Management Response, p. 3, footnote 8. 45 Management Response, pp. 3-4, para 13. 46 The Letter Agreement between the Bank and the Hashemite Kingdom of Jordan is referred to in the Letter Agreement of the Government of Israel and the Letter Agreement of the...

    WB Inspection Panel - Gaza, Israel, Jordan, West Bank - 2011
  19. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Management Action Plan: 37-Second Management Progress Report (English)

    ...Vice President chairs every alternate meeting. In addition, the Africa safeguards team continues to monitor the portfolio as a whole and provide advice as needed to SMUs and CMUs. Over the last year, an environmental and social assessment and safeguards quality review was undertaken for a sampling of projects in Burkina Faso, Ghana, Guinea, Liberia and Sierra Leone. Portfolio reviews of projects triggering OP/BP 4.04 (Natural Habitats) and OP/BP 4.11 (Physical Cultural Resources) are also being ...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  20. Complaint > Land Reform and Poverty Alleviation Project, 1st Request

    Management Response: 14-Management Response (English)

    ...vices. Beneficiaries tend to select technicians they feel will produce results for them and, if they are not satisfied, have the freedom to make changes. In contrast, public extension and other technical services typically neglect smallholders, and farmers have little choice about the agent assigned to serve them. 4.8 A number of evaluation studies of the Project have been conducted throughout 1998, among them detailed case studies on subprojects in Bahia and C...

    WB Inspection Panel - Brazil - 1998