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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Transport Sector Development Project - Additional Financing

    Management Action Plan: Lessons Learned and Agenda for Action

    ...compensation to all affected people in the right of way; the fact that affected people living within a 500-meter safety radius had not been relocated; the operation of quarries with disregard for basic standards of health and safety; and the indiscriminate destruction of personal property along the road. In addition, UNRA had yet to set up a grievance redress mechanism (GRM) on compensation. As a consequence, the social (and environmental) safeguard rating, rated moderately unsatisfactory (...

    WB Inspection Panel - Uganda - 2015
  2. Complaint > Second National Water Development Project - AdditionalFinancing

    Filing: 86-Request for Inspection (English)

    ...cash   for   credits   on   the   meter   can   be   scarce   at   times.   A   regular   credit   meter   would   allow   the   essential   service   to   continue   for   a   period   in   credit   mode,   whereas   a   cash   poor   individual   would   have   to   suffer  without  water  with  a  prepaid  meter.  The  consequences  can  be  particula...

    WB Inspection Panel - Malawi - 2013
  3. Complaint > Lagos Metropolitan Development and Governance Project

    Registration: 91-Annexes to the Notice of Non-Registration - Request for Inspection, Management Action Plan, related documents (English)

    ...cash compensation is all that is offered, the government needs to ensure that affected people are provided with appropriate sustainable livelihood assistance, such as skills training, micro-credit, and employment opportunities.”165 It is essential that people who are unable to provide for themselves are offered adequate alternative housing. The UN Basic Principles provide that “[c]ash compensation should under no circumstances replace real compensation in the form of land and common proper...

    WB Inspection Panel - Nigeria - 2013
  4. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Compliance Report: Inspection Panel Investigation Report(English)

    ...compensation of USD100 for each transporter for the time they were unable to work. The compensation was based on the number of deliveries and estimated distance each transporter could normally complete.210 During a meeting on January 16, 2018, when the Contractor paid the total compensation, the parties agreed to raise the number of covered transporters to 68.211 As for the cooperative extracting the sand, the Supervising Engineer assessed the appropriate compensation to be USD13,500 based on th...

    WB Inspection Panel - Democratic Republic of Congo - 2017
  5. Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

    Eligibility: 22-Management Report and Recommendation (English)

    ...compensation for, lost assets including land tenure issues. 25. General Issues of 17.3, 4.30 Comment: Management acknowledges the finding of compliance to Compensation. In the Panel’s 175- date. view the compensation and 178; 183; implementation processes were Action: Management is committed to continued monitoring of the overall ...

    WB Inspection Panel - Chad - 2001
  6. Complaint > Water and Sanitation Service Improvement Project and Water and Sanitation Service Improvement Project - Additional Financing

    Filing: 115-Request for Inspection-26Nov2016

    ...compensation flowQQcand Q-Qc< Qd),the compensation channel gate is partially open to only permit the minimum compensation flow(Qc) and divert the excess (Q- Qc)to the tunnel intake. The head of water behind the compensation gate contribute to pressure flowt hrough the gate orifice.  At river flows exceeding the required minimum compensation plus maximum diversion flows (i.e. Q>Qc+ Qd), the compensation channel gate is fully closed. The excess...

    WB Inspection Panel - Kenya - 2017
  7. Complaint > Mumbai Urban Transport Project

    Eligibility: 32-Eligibility Report (English)

    ...compensation for economic losses and other rehabilitation benefits. 7. The Requests concern the proposed construction of one of the east-west connecting roads within the road-based transport component described above and the proposed resettlement and rehabilitation of affected persons. 8. In the road-based transport component, in addition to the larger Jogeshwari- Vikhroli Link Road of 11 kilometers, the Project will develop the Santa Cruz- Chemb...

    WB Inspection Panel - India - 2004
  8. Complaint > Private Sector Development and Competitiveness Project (First Request)

    Management Action Plan: 54-Second Management Progress Report (English)

    ...compensation that the ex‐workers were entitled to at the time of liquidation, taking into reference the reasoning and calculations submitted by the government’s consultant at the time (which were basis for the actual payments made) and the amount of compensation entitlements that would have been mandated by the regulations enforced by the Labor Inspectorate; ...

    WB Inspection Panel - Democratic Republic of Congo - 2009
  9. Complaint > Second Rural Enterprise Support Project

    Management Action Plan: 89-Second Management Progress Report(English)

    ...cash earning opportunities outside the agricultural sector are very limited, especially for women. Young male study respondents on the other hand thought that mechanization might open up new job opportunities for them. The PSIA concludes with a series of short- and medium-term recommendations to mitigate the potential negative impacts of cotton mechanization on female agricultural workers, which are currently being discussed with the GoU. IV. CONCL...

    WB Inspection Panel - Uzbekistan - 2013
  10. Complaint > Second Rural Enterprise Support Project

    Eligibility: 89 - Final Eligibility Report (English)

    ...cash on a weekly basis, based on the amount of cotton harvested. 6. As part of the Decent Work Country Program, ILO is undertaking work to establish whether various forms of employment and labor in a given situation in Uzbekistan constitute forced adult3. This will allow it to adapt its monitoring methodology for forced labor to the specific Uzbek circumstances. The Government, through its Ministry of Labor, has invited the World Bank to participate in this work. Therefore the Bank w...

    WB Inspection Panel - Uzbekistan - 2013
  11. Complaint > Second Rural Enterprise Support Project

    Management Action Plan: 89-Management Progress Report

    ...cash on a weekly basis, based on the amount of cotton harvested. 6. As part of the Decent Work Country Program, ILO is undertaking work to establish whether various forms of employment and labor in a given situation in Uzbekistan constitute forced adult3. This will allow it to adapt its monitoring methodology for forced labor to the specific Uzbek circumstances. The Government, through its Ministry of Labor, has invited the World Bank to participate in this work. Therefore the Bank w...

    WB Inspection Panel - Uzbekistan - 2013
  12. Complaint > Kosovo Power Project (Proposed)

    Filing: 78-Request for Inspection (English)

    ...Compensation for Lost Agricultural Land OP 4.12 states that “preference should be given to land-based resettlement strategies for displaced persons whose livelihoods are land based.”139 When land is offered, it should be “at least equivalent to the advantages of the land taken.”140 OP 4.12 also provides that when land- based options are not available, “non-land-based options built around opportunities for employment or self-employment should be provided in addition to cash compensation for ...

    WB Inspection Panel - Kosovo - 2012
  13. Complaint > Land Management and Administration Project

    Compliance Report: 60-Investigation Report (English)

    ...compensation at full replacement cost, compensation is supplemented by additional measures necessary to meet the replacement cost standard. 225. Specifically, the compensations to be provided are: 138 Management Response, ¶ 52. 59 • Compensation at replacement cost for houses and other affected structures without deduction for depreciation or salvage materials for houses and other structures. • For agriculture land,...

    WB Inspection Panel - Cambodia - 2009
  14. Complaint > Land Management and Administration Project

    Management Response: 60-Management Response (English)

    ...compensation options. Compensation options include **** or a flat at **** procedures and compensation options relocation site (more than **** kilometers outside presented to families living in the affected of the city-centre). The third option of onsite community were developed by the Municipality housing requires residents to move to **** of Phnom Penh (MPP) without the involvem...

    WB Inspection Panel - Cambodia - 2009
  15. Complaint > Western Poverty Reduction Project

    Eligibility: 16-Management Report and Recommendation (English)

    ...cash compensation, and that income restoration is the objective of the RAP. Management believes the RAP provides substantial forms of assistance that, taken together, will allow affected persons to improve, or at least restore, both incomes and living standards. It should be noted that losses are relatively slight: partial loss of pastureland for 63 herder households, loss of farmland in a defunct irrigation scheme for 248 households, and partially disrupted migration patterns for 289 herder hou...

    WB Inspection Panel - China - 1999
  16. Complaint > Western Poverty Reduction Project

    Filing: 16-Request for Inspection (English)

    ...compensation areas to account for these losses, which the EIA claims are "significant", nor are other adequate mitigation measures suggested. It should be noted that 100% of those surveyed in the move- in area expressed concerns about the "cutting of vegetation, which will destroy the ecological environment and the wild animal and plant resources."(EIA para 7.22, page 65) Such a universal concern should have prompted project alternatives to be considered, or mitigation and ecological compensatio...

    WB Inspection Panel - China - 1999
  17. Complaint > Phase 1B of Lesotho Highlands Water Project, 1st Request

    Eligibility: 12-Eligibility Report (English)

    ...cash and investments to meet one month's personnel bill): Johannesburg, Pretoria, Alberton, Brakpan, Randfontein, Bronkhorstpruit, Walkerville and Vereeniging Koponong. 2.11 Implications for low-income residents. The direct consequence of rising indebtedness has been intensified municipal "credit control" against those households who can not afford to pay for increasingly costly water. Rand Water price increases announced in February 1998 - which were more than 50% above the inflation rate, beca...

    WB Inspection Panel - Lesotho - 1998
  18. Complaint > Protection of Basic Services Program Phase II Additional Financing and Promoting Basic Services Phase III Project

    Management Response: 82-Management Report and Recommendation - Ethiopia PBS - Phase III Project

    ...compensation in the case of being relocated from the place of residence by economic development programmes, Ethiopia's Rurar Development Policy and Strategy commitment to voluntary resettlement, settlement in a manner that will promote sustainable natural resource management, retention of user-rights on plo1s of land in original localities until such time as they become reasonably self-sufficient, and- adequate compensation to famers from whom land...

    WB Inspection Panel - Ethiopia - 2012
  19. Complaint > Governance Promotion Adjustment Loan

    Filing: 25-Request for Inspection (English)

    ...cash as well as of migrant workers irreversibly destroys the social fabric of the communities and subjects local people to forced and rapid social and cultural change and reorientation.. Change of diet from fresh produce Io commercial food causes PAGE 1 8 serious health problems while introduced diseases (such as malaria in Guyana) further severely affected lo...

    WB Inspection Panel - Papua New Guinea - 2001
  20. Complaint > Kosovo Power Project (Proposed)

    Management Response: 78-Management Response (English)

    ...cash compensation for land and other assets lost.” At this stage, resettlement plans do not adequately address the compensation implications of the lack of suitable replacement agricultural land for a resettled population. As noted above, the area planned for mining development is largely composed of fertile land, and it is principally inhabited by large families who work in agricultural enterprises or independently as subsistence farmers. ...

    WB Inspection Panel - Kosovo - 2012