Complaint > Lom Pangar Hydropower Project

Registration: Notice of Registration

...Requesters do not consider as payment for overtime work. 7. The Request states that the Project’s Environmental and Social Management Plan and the Specific Contractual Engagement on Environmental and Social Management were violated. 8. The Request also includes a report titled “World Bank Project Exploiting Human Labour: Lom Pangar Hydro Project in Cameroon,” dated September 2015, which the Requesters ask to be a part of the Request. The Panel understands that the claims in the Reque...

Complaint > Mongolia Mining Infrastructure Investment Support (P118109) and Mining Infrastructure Investment Support - Additional Financing

Registration: 102-Notice of Registration(English)

...Request The Panel has verified that the Request meets the basic requirements for registration: (i) the Request was submitted by at least two people in relation to a project supported by the World Bank, (ii) Bank's financing is neither closed, nor reached 95% disbursement (at the time of receipt of the Request, the Project was about 31 % disbursed), (iii) the Requesters assert that they are affected by activities supported by the World Bank, and the Request raises issues of harm which...

Complaint > Private Power Generation, Water Management and Development, and Energy for Rural Transformation III

Registration: Notice of Registration

...Request 15. As provided in paragraph 17 of the IDA Resolution (“the Resolution”) that established the Panel, “the Chairperson of the Panel shall inform the Executive Directors and the President of the Bank promptly upon receiving a request for inspection.” With this notice, I am notifying you that I have, on September 6, 2016, which is also the date of this notice, registered this Request. 16. The Panel’s registration implies no judgment whatsoever concerning the merits of a Request fo...

Complaint > Reconquista River Basin Environmental Sanitation Program- Request III

Management Response: Management Response

...Request to MICI On 14 May 2019, MICI sent Management the Notice of Request Registration and Request for Management Response (“Notification”) related to Request MICI-BID-AR-2019-0148, which refers to the program (“Request”). The Request was filed by residents of the basin (“Requesters”) who allege that they will be adversely affected by environmental harm as a result of the Bank’s failure to comply with its Relevant Operational Policies within the scope of the program. The...

Complaint > PT Weda Bay Nickel-01/Weda Bay

Appraisal: CAO Appraisal for Audit of MIGA: Case of MIGAs Guarantee Linked to the Engineering and Feasibility Phase of Developing the PT Weda Bay Nickel Project, October 3, 2011

...request. It cannot go beyond the confines of the complaint or request to address other issues. In such cases, the complainant or requestor should consider a new complaint or request. The CAO compliance appraisal will consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments, along with other audit criteria. The CAO has no authority with respect to judicial processes. The CAO is not an appeals court or a legal enforcement mechanism...

Complaint > Bidco-04/Thika

Appraisal: CAO Compliance Appraisal Report - Kenya Bidco-04 - March 2018- English

...President, the President of the World Bank Group or IFC/MIGA senior management. Following a compliance investigation, CAO may determine that it is necessary to monitor actions taken by IFC or MIGA until such actions assure CAO that its compliance findings are being addressed.1 For more information about CAO, please visit www.cao-ombudsman.org. 1 CAO Operational Guidelines, 2013, para. 4.4.6. CAO Compliance Appraisal Report – IFC Investment in Bidco Bev. & Det.-04. ...

Complaint > Downtown Redevelopment, Modernization of Metropolitan Public Transport, and of Government Offices Project

Management Response: Management Response

...Request 13. Section F.14 of the MICI Policy establishes the content and format of a request, and section G.22 states the criteria for a request to be declared eligible. In view of these sections, Management summarizes the following considerations with respect to the request filed: a. A clear explanation of the alleged harm and its relation to the noncompliance of the Relevant Operational Policy (sections 14.f and 22.c). Having examined the formal case request and supplementa...

Complaint > Rural Land Titling & Registration Project in Peru - Third Phase

Dispute Resolution: Consultation Phase Report Public Disclosure

...Request, Section II, paragraph 2(a). 6 Original Request, Section II, paragraph 2(c). 7 Original Request, Section II, paragraph 2(j). 8 Both documents are available in the Electronic Links section of this document. -5- Table 1. Timeline for the MICI process and main milestones to date Date Actions 2015 27 August Request received. ...

Complaint > Tata Tea-01/CAO Vice President Request

Appraisal: Compliance Appraisal for Audit of IFC regarding Amalgamated Plantations Private Limited (APPL), India: Case of Appraisal initiated by CAO Vice President, January 8, 2013

...President Summary This appraisal relates to labor related aspects of IFC‟s investment in Amalgamated Plantations Private Limited (APPL), a company which manages tea plantations in the Northeast of India. The scope of this compliance appraisal of IFC‟s investment in APPL was established by the CAO Vice President based on allegations submitted by the International Union of Food Workers (IUF) to IFC‟s Communication Portal for Performance Standard 2 (PS...

Complaint > Railroad General Roca Improvement Program - Constitución - La Plata Line

Management Response: Management Response

...Request to MICI On 24 June 2019, MICI sent Management the Notice of Request Registration and Request for Management Response (“Notice”) related to Request MICI-BID-AR-2019-0150 in reference to the Project. The Request was filed by a group of numerous individuals residing in the city of La Plata, Buenos Aires (“Requesters”), self-designated as “Neighbors United for the City,” who claim to have been affected by the railway works of the “underpass at 1st and 32nd in the Cit...

Complaint > Amaggi Expansion-01/IFC Executive Vice President Request

Compliance Report: English

...request from the EVP2 of the IFC, for the CAO to audit IFC’s environmental categorization3 of the Amaggi Expansion Project in Brazil (IFC Investment number 22561). Annex 1 is a copy of the EVP’s request. The CAO is the independent recourse mechanism for the IFC and Multilateral Investment Guarantee Agency (MIGA), and reports directly to the President of the World Bank Group. In accordance with its Operational Guidelines4, the CAO screened the audit request against its appraisal criteria and acce...

Complaint > Quilleco Hydropower Project

Filing: 67-Request for Inspection (English)

...President, WB President, CAO Ombudsman, Inspection Panel staff, each within their possibilities, listen to this request, and : 1. Urgently move to severe all relations with Hidroelectrica Guardia Vieja, Colbun, Hidroelectrica Aconcagua and other affiliated companies, until they fully respect WB policies and past commitments of all its member groups. This in relations to investment proposals and joint projects, and also a halt to the use of WB personnel and expertise to process supposed improveme...

Complaint > Mining Development and Environmental Control Assistance Project

Compliance Report: 20-Investigation Report (English)

...Requests After the Panel receives a Request for Inspection it is processed as follows: • The Panel decides whether the Request is prima facie not barred from Panel consideration. • The Panel registers the Request—a purely administrative procedure. • The Panel sends the Request to Bank Management, which has 21 working-days to respond to the allegations of the Requesters. • The Panel then conducts a short 21 working-day assessment to determine the eligibility of the Requesters and ...

Complaint > Land Administration Project (First Request)

Management Response: 53-Management Response (English)

...REQUESTS THE FIRST REQUEST 4. The First Request for Inspection was submitted by members of the indigenous community of Pueblo Naso (hereafter referred to as the “First Requesters”). Attached to the Request is a list of signatures. No further materials were received by Management in support of the Request. 5. Management understands that the First Requesters’ main claims are that: (i) the Project at this stage is not supporting the only and true aspiration of the Naso People, which i...

Complaint > Land Reform and Poverty Alleviation Project, 1st Request

Eligibility: 14-Eligibility Report (English)

...Requesters and the public in a concise manner about the existence of a Request for Inspection and its main content. It does not and cannot be construed as implying any judgement on the eligibility of the Request. Paragraph 16 of the Panel’s Operating Procedures provides that the “Chairperson, on the basis of the information contained in the Request, shall either promptly register the Request, or ask for additional information, or find the Request outside t...

Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

Management Action Plan: 47-First Management Progress Report (English)

...Requesters and lawyers that they have selected themselves. 8. Ongoing communication with Requesters. The World Bank Office in Tirana has been in regular communication with the Requesters since the February 17, 2009 Board meeting. Meetings were held on February 26 in Tirana to brief the Requesters on the outcome of the Board meeting, and on March 11 in Vlore and April 14 in Jale to discuss arrangements for Bank support through financing costs of the case-by-case review. In addition, there ...

Complaint > Transport Sector Development Project - Additional Financing

Management Action Plan: Lessons Learned and Agenda for Action

...President sends letter to Minister MoFPED with the 2015 President letter to Minister formal cancellation of TSDP MoFPED cancelling TSDP December 22, Minister MoFPED letter to Minister MoFPED responds to communication from the ED WB on 2015 World Bank Group President cancellation. Minister requests a technical dialogue. December 28, Country Director letter to Country Director sends letter to Minister MoFPED informing of decision 2015 Minister MoFP...

Complaint > Land Reform and Poverty Alleviation Project, 1st Request

Management Response: 14-Management Response (English)

...Requestors themselves do not meet the eligibility criteria to file a Request for Inspection. 3.5 Of all signatories of the Request identifiable by name, organization, location and national identity number, none is a Project beneficiary. Also, there is no evidence that any beneficiaries designated the Requestors to act as their agents in presenting the Request. The large majority (more than 80%) of the Requestors are from outside the Northeast, and only 4.8% are from States where the Project...

Complaint > Lukoil Overseas-03/Berezovka

Appraisal: Appraisal Report: Case of Green Salvation/ Residents in the Village of Berezovka III, Karachaganak Project, Kazakhstan, October 16, 2009

...President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the CAO ...

Complaint > TCBuen-01/Buenaventura

Eligibility: Ombudsman Assessment Report: Complaint regarding TCBuen S.A., Buenaventura - Colombia, August 2010

...President of each JAC meets with company representatives on a weekly basis at the Employment Committee where, together with the subcontractor for the construction of the port and a member of the JAL, decisions are made about how neighbors are employed in the project. Additionally, they maintain an open-door policy for all JAC and hold meetings with them whenever they are requested to. In two occasions, the General Manager has met with JAC members of La Inmaculada and Santa Fe...