Complaint > Marlin-01/Sipacapa

Filing: Statement on the IFC-financed Marlin Mine, Guatemala by Civil Society Organizations, June 2006

...President, World Bank Lars Thunell, Vice-President, International Finance Corporation Rashad Kaldany, Director, Oil, Gas, Mining and Chemicals Department, International Finance Corporation Meg Taylor, Compliance Advisory Ombudsman

Complaint > Harmon Hall-02/Puerto Vallarta

Eligibility: English - CAO Assessment Report Harmon Hall 02-06 March 18 2014

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS LIST OF ACRONYMS .....................................................................................................

Complaint > Harmon Hall-04/ Puerto Vallerta

Eligibility: English - CAO Assessment Report Harmon Hall 02-06 March 18 2014

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS LIST OF ACRONYMS .....................................................................................................

Complaint > United Ashuganj-01/Ashuganj

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA projects in a manner that is fair, objective, and constructive and to enhance the environmental and social outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS LIST OF ACRONYMS ........................................................................................................... 4 ...

Complaint > Bujagali Energy-07/Bujagali

Eligibility: CAO Assessment Report - Bujagali-07 - English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents Table of Contents......................................................................................................

Complaint > CIFI-01/Hidro Santa Cruz

Appraisal: English

...President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO’s compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. In ...

Complaint > Marlin-01/Sipacapa

Eligibility: CAO Follow-up Assessment Guatemala, Complaint Regarding the Marlin Mining Project, May 2006

...President of the World Bank Group encouraged the parties to negotiate a middle ground and requested that the CAO lead this effort. As a first step toward fulfilling that recommendation, the CAO undertook a field visit to Guatemala from January 23 to February 1, 2006 to explore the feasibility of creating a stakeholder dialogue process that would identify and resolve issues related to the conflict. The role of the CAO in this process would be neither “judge” nor “party,” but rather as an independ...

Complaint > Condor Gold PLC-01/Santa Cruz de la India

Appraisal: CAO Compliance Appraisal - Condor Gold-01 - Nicaragua - ENG

...request of the government of Nicaragua, as a protest took place outside the venue. After that event, all public consultation on the mine development ceased at the request of the government until the November 2016 presidential elections. Communication between the client and the community was reduced thereafter, and focused only on aspects related to exploration work. After a July 2017 site visit, IFC reported progress on the following ESAP requirements: • Surface and ground water monitorin...

Complaint > Axzon-01/Halych and Kalush

Appraisal: CAO Appraisal Report regarding IFC Axzon Project (#31990), Kalush and Galych Districts, Ivano-Frankivsk region, Ukraine - ENGLISH

...President, the President of the World Bank Group or IFC/MIGA senior management. Following a compliance investigation, CAO may determine that it is necessary to monitor actions taken by IFC or MIGA until such actions assure CAO that its compliance findings are being addressed.1 For more information about CAO, please visit www.cao-ombudsman.org. 1 CAO Operational Guidelines, 2013, para. 4.4.6. CAO Compliance Appraisal Report – IFC Investment in Axzon A/S 2 Table...

Complaint > Agrokasa-01/Ica

Closing Report: Agrokasa Ombudsman Conclusion Report, April 2011

...request. withdrawn by Progressio’s executive director. Three of the complaints requested The assessment also involved interviews confidentiality. and meetings with IFC staff in the Environmental and Social Department and the Agribusiness Departments, and with ...

Complaint > Lydian Intl3-01/Gndevaz & Jermuk

Management Response: IFC's Management Response to CAO Investigation Report - July 2017

...President and General Counsel Vice President Legal, Risk Compliance & Sustainability 2 Annex. IFC Tabulated Management Response: Lydian International CAO Findings IFC’s Response Actions Taken1 or Proposed Findings Related to IFC’s Environmental and Social Pre-Investment Revi...

Complaint > Bilt Paper-02/Sipitang

Appraisal: CAO Compliance Appraisal Report - Bilt-02 - January 08, 2016

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. I...

Complaint > Real LRIF-01/Coban

Eligibility: CAO Assessment Report - Real LRIF - June_26_2015

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org –2– TABLE OF CONTENTS LIST OF ACRONYMS ........................................................................................................

Complaint > TCQ-01/Puerto Quetzal

Appraisal: CAO Compliance Appraisal Report Guatemala TCQ - English - March_20_2015

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets, and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. ...

Complaint > Kurum Hydro-01/Bradashesh

Appraisal: Compliance Appraisal - Kurum Hydro-01 - August 2019 - English

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisi...

Complaint > Interagua-01/Guayaquil

Filing: English Part 1

...President and CEO of the Bechtel Group, on November 9, 2007, to call his attention to these matters. The letter where we submitted our concerns was sent with copies to President Correa, Interagua, MIGA and the members of the Foreign Affairs and Financial Services Committee of the House of Representatives of USA.11 Moreover, hundreds of users on their own account, and with the Observatorio Ciudadano de Servicios Públicos, we have filed complaints with the Ombudsman, the Civic Control of Corruptio...

Complaint > Celulosas de M'Bopicua (CMB) & Orion-01/Argentina & Uruguay

Compliance Review: CAO Releases Independent Audit of IFC's and MIGA's Due Diligence for Two Pulp Mills in Uruguay, March 24, 2006

...requested an audit of IFC’s and MIGA’s compliance with internal due diligence procedures. The scope of the audit covers the period up to disclosure of environmental documents in July 2005. The audit does not review IFC’s decision to commission a separate cumulative impact assessment released in December 2005. ...

Complaint > Reventazon HPP-01

Eligibility: CAO Assessment Report - Reventazon HPP 01 - March 2017 - English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA-supported projects in a manner that is fair, objective, and constructive, and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org –2– TABLE OF CONTENTS LIST OF ACRONYMS ......................................................................................................

Complaint > Rizal Commercial Banking Corporation (RCBC)-01

Eligibility: CAO Assessment Report - Philippines/ RCBC-01 - April 2019 - English

...requested that CAO raise two issues with IFC: • Investment in Protected Areas: The complainants requested that IFC commit to not investing in areas under environmental protection. o In discussion with IFC staff, they pointed out that IFC’s Performance Standard 6 clearly sets out how IFC clients are expected to protect and conserve biodiversity, including requirements that projects would need to meet in critical ...

Complaint > Yanacocha-10/Cajamarca

Eligibility: CAO assessment report - Yanacocha-10 - September 2017 - English

...request and receive medical records from the Company about procedures or treatments that were provided to them by the Company’s medical staff. When it comes to information held by third parties, such as clinics or hospitals, the Company indicated it does not have access to that information due to the confidential nature of those records as established by Peruvian law, and that workers should request those materials directly from the third party. – 10...