Complaint > Lukoil Overseas-01/Berezovka

Compliance Review: English

...request. It cannot go beyond the confines of the complaint or request to address other issues. In such cases, the complainant or requestor should consider a new complaint or request. CAO compliance appraisals and audits consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments, along with other audit criteria. The CAO has no authority with respect to judicial processes. The CAO is not an appeals court or a legal enforcement ...

Complaint > India Infrastructure Fund-01/Dhenkanal District

Filing: Letter of Complaint from Odisha Chas Parivesh Surekhsa Parishad and the Delhi Forum, April 15, 2011

...request. We had a formal meeting with the IFC staff in Delhi by the end of January 2011 to personally request information about the FI funding, including those financed through IIF. Stating procedural and technical issues, they refused to give any information on the location, the client company (ies) or name of sub- project/s. 1.3 We also requested IDFC in October 2010 about basic project information including location, company, name of the project and the social and environm...

Complaint > VEIL II-01/ Ratanakiri Province

Agreement: English

...requested confidentiality, raised a number of concerns related to loss of land and livelihood impacts. Significant agreements have been reached through dialogue relating, among other issues, to return of land, restoration of waterways, and repair of roads. Implementation of these agreements is ongoing. The parties sought the support of the Royal Government of Cambodia, which formed a provincial working group to interact with the dialogue process in November 2017. According to IFC documentation, ...

Complaint > Cambodia Airports-01/Phnom Penh

Eligibility: CAO Assessment Report - Cambodia Airports 01- Phnom Pehn February 2014 - English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents Table of Contents.......................................................................................

Complaint > VEIL II-01/ Ratanakiri Province

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org –2– TABLE OF CONTENTS TABLE OF CONTENTS ......................................................................................................

Complaint > Oyu Tolgoi-02/Khanbogd

Eligibility: CAO Assessment Report - English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents Table of Contents................................................................................................

Complaint > United Ashuganj-01/Ashuganj

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA projects in a manner that is fair, objective, and constructive and to enhance the environmental and social outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS LIST OF ACRONYMS ........................................................................................................... 4 ...

Complaint > Bujagali Energy-07/Bujagali

Eligibility: CAO Assessment Report - Bujagali-07 - English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents Table of Contents......................................................................................................

Complaint > Axzon-01/Halych and Kalush

Eligibility: CAO Assessment Report Complaint regarding IFC Axzon Project (#31990), Kalush and Galych Districts, Ivano-Frankivsk region, Ukraine ENGLISH

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS LIST OF ACRONYMS ......................................................................................................

Complaint > Marlin-01/Sipacapa

Filing: Statement on the IFC-financed Marlin Mine, Guatemala by Civil Society Organizations, June 2006

...President, World Bank Lars Thunell, Vice-President, International Finance Corporation Rashad Kaldany, Director, Oil, Gas, Mining and Chemicals Department, International Finance Corporation Meg Taylor, Compliance Advisory Ombudsman

Complaint > Harmon Hall-02/Puerto Vallarta

Eligibility: English - CAO Assessment Report Harmon Hall 02-06 March 18 2014

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS LIST OF ACRONYMS ............................................................................................

Complaint > Harmon Hall-04/ Puerto Vallerta

Eligibility: English - CAO Assessment Report Harmon Hall 02-06 March 18 2014

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS LIST OF ACRONYMS ............................................................................................

Complaint > Avianca-01/Bogota

Compliance Report: English

...President of the World Bank Group. Once the President is satisfied with the response by IFC management, the Office of the President provides clearance for the audit report and the response. After clearance, CAO Compliance shares the audit report and the management response with the World Bank Group Board and discloses both documents on the CAO Web site. As per its established practice CAO will engage an audit panel to work with it on this task. For this particular audit, CAO considers the follow...

Complaint > Lukoil Overseas-03/Berezovka

Eligibility: English

...requesting that the case be transferred to CAO Compliance for appraisal. Following this request, and in light of the difference in opinion between the complainants and the company on how best to move forward, the CAO Ombudsman initiated a conference call in March 2009 with the directors of Green Salvation and the Berezovka Initiative Group to discuss their request for a third audit appraisal. The ombudsman also discussed the request separately with Crude Accountability. During the conferen...

Complaint > Mozal-01/Matola and Maputo

Monitoring: CAO Monitoring and Closure Report - June 25_2014

...President of the World Bank Group. The CAO reviews complaints from communities affected by development projects undertaken by the two private sector lending arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about the CAO, please visit www.cao-ombudsman.org 2 Audit Report ...

Complaint > Egyptian Indian Polyester Company - Sokhna-02/India

Filing: Egypt EIPC-02 Complaint - redacted - English

...request has been ignored for extensive period of tirn_J. I hope my request will be taken in right spirit to a meaningful resolution of my due salary. · ,t ' .. ,• , . ~ ~;~:~~-~~--:, ~! ~·· Lastly, I would like to thank you for considering my 'request and for looking into this grave situation. With Best Regards, MOHAN SINGH SISODIA a Attached: 1. Copy of signed contract 2. Copy of ter...

Complaint > Agrokasa-01/Ica

Closing Report: Agrokasa Ombudsman Conclusion Report, April 2011

...request. withdrawn by Progressio’s executive director. Three of the complaints requested The assessment also involved interviews confidentiality. and meetings with IFC staff in the Environmental and Social Department and the Agribusiness Departments, and with ...

Complaint > Lydian Intl3-01/Gndevaz & Jermuk

Management Response: IFC's Management Response to CAO Investigation Report - July 2017

...President and General Counsel Vice President Legal, Risk Compliance & Sustainability 2 Annex. IFC Tabulated Management Response: Lydian International CAO Findings IFC’s Response Actions Taken1 or Proposed Findings Related to IFC’s Environmental and Social Pre-Investme...

Complaint > Dinant-01/CAO Vice President Request

Monitoring: English

...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). CAO’s compliance function oversees investigations of IFC/MIGA’s environmental and social performance, particularly in relation to sensitive projects, to ensure compliance with policies, standards, guidelines, procedures, and...

Complaint > Vizhinjam-01/Kerala

Filing: Concerns of affected Stakeholders, Joint Complaint on the Proposed Vizhinjam Port Project, August 14, 2012

...President Exnora International Email – cyriac.kodath@gmail.com Dr Sanjeev Ghosh Sudhiesh M Shajer Khan Former Additional Director District President Social Activist Fisheries Department Kerala Hotels and Restaurant Association Vizhinjam Government of Kerala Trivandrum Trivandrum sanjeevaghosh@gm...