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Rizal Commercial Banking Corporation (RCBC)-01



Description: Complaint raises concerns about impacts on plant or animal species in the natural environment.

Complaints with this Issue: 125

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Community health and safety

Description: Complaint raises concerns related to public health and safety including incidents of or an increase in accidents, release of hazardous materials, and spread of diseases. Concerns related to retaliation and/or violence are not included.

Complaints with this Issue: 330

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Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 492

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Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 437

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Due diligence

Description: Complaint raises concerns about inadequate or absent prior investigation of project impacts.

Complaints with this Issue: 457

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Description: Complaint raises concerns regarding environmental impacts that do not refer specifically to water, pollution, or biodiversity.

Complaints with this Issue: 361

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Indigenous peoples

Description: Complaint raises concerns about impacts on indigenous or traditional communities.

Complaints with this Issue: 86

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Description: Complaint raises concerns about impacts on the means by which people make a living, including wage-based income, trade and bartering, agriculture, fishing, foraging, and other natural-resource based means.

Complaints with this Issue: 312

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Description: Complaint raises concerns about releases of pollutants related to the project, including hazardous or non-hazardous chemicals, minerals, metals, pathogens, odors, noise, vibration, radiation, light, and heat.

Complaints with this Issue: 218

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Description: Project relates to energy access, legal frameworks regarding the energy sector, and development and operation of energy infrastructure, including power generation and electric and gas distribution and storage. Projects specifically related to the extraction of oil and gas are not included.

Complaints in this Sector: 320

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Complaints in this Sector: 14

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Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 840

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Description: Project relates to an industry that does not fit in one of the other sectors. Projects about which there is no publicly available information regarding the industry are also included.

Complaints in this Sector: 557

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Name: Rizal Commercial Banking Corporation (RCBC)

Investments: IFC 30235; 32853; 34115; 37489

Client: Rizal Commercial Banking Corporation (RCBC)

Support: Equity, Financial intermediary, Other

Country: Philippines


IAM: Compliance Advisor/Ombudsman (CAO)

ID: 1266

Date Filed: Oct. 11, 2017

Status: Monitoring


In October 2017, the national NGO Philippine Movement for Climate Justice (PMCJ), in collaboration with Inclusive Development International (IDI) and Bank Information Center (BIC), submitted a complaint on behalf of several communities living in the proximity of 19 active or proposed coal-fired power plants, located in different parts of the country. The complaint alleges that RCBC has provided financial support to the plants, either directly or through companies that own or operate them. The complaint raises several concerns related to the development and operation of the plants, in the form of localized environmental and social issues, such as impacts on biodiversity, health harms caused by air pollution, inadequate compensation for physical displacement, loss of livelihoods, and violation of indigenous peoples rights. Further, the complaint raises issues about climate change impacts on the Philippines and its residents, including the complaint signatories, as well as issues related to RCBCs environmental and social risk management system, lack of consultation and information about the projects and their impacts, and absence of grievance mechanisms for the affected communities.

Complaint Stages


Oct. 11, 2017



Start Date: Oct. 11, 2017


Not Undertaken


Status: Not Undertaken

Explanation: Not offered by mechanism, Stage is not practiced by mechanism


Oct. 11, 2017 -

March 31, 2018


Status: Closed With Output

Start Date: Oct. 11, 2017

End Date: March 31, 2018

Dispute Resolution

Not Undertaken

Dispute Resolution

Status: Not Undertaken

Explanation: Actor(s) involved refused to participate

Compliance Review

Nov. 19, 2019 -

Nov. 19, 2021

Compliance Review

Status: Closed With Output

Start Date: Nov. 19, 2019

End Date: Nov. 19, 2021

Has Compliance Report: Yes

Non-Compliance Found: Yes


Feb. 10, 2022


Status: In Progress

Start Date: Feb. 10, 2022


Not Closed