DocSearch | Accountability Console
Complaints IAMs Register Login

Document Search

Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

Search Terms

Filter By:

Clear

184 Results

Top Results By:

Show All

  1. Complaint > Irrigation System Enhancement Project (Second Request)

    Eligibility: Report and Recommendation(English)

    ...wind turbines be built at the reservoir, the 50-year-old pump stations be replaced with modern and energy-efficient pumps designed for current water levels, new reservoirs be built to store water flowing into the Azat River and five-year measurements of the Azat River be conducted, only after which the Project's usefulness should be discussed. D. Summary of the Management Response 4 22. The following section provides a summary of the Manage...

    WB Inspection Panel - Armenia - 2016
  2. Complaint > Irrigation System Enhancement Project (First Request)

    Eligibility: 106-Report and Recommendation(English)

    ...wind turbines be built at the reservoir, the 50-year-old pump stations be replaced with modern and energy-efficient pumps designed for current water levels, new reservoirs be built to store water flowing into the Azat River and five-year measurements of the Azat River be conducted, only after which the Project's usefulness should be discussed. D. Summary of the Management Response 4 22. The following section provides a summary of the Manage...

    WB Inspection Panel - Armenia - 2016
  3. Complaint > Oyu Tolgoi-02/Khanbogd

    Agreement: MDT/IEP Final Report - January 2017 - English

    ...winds   prevented   safe   flying   of   the   drone.   Several   attempts   were   ineffective,   resulting   in   spectacular   crashes   but   no   photographic   data   for   assessment.     2.2.7     OT  land  requirements   The   land   area   disturbed   by   OT   is   estimated   at   200   km2  18   of   the   soum’s   total   of   15,200   km2   19.     The   area   covered   by   ...

    IFC Compliance Advisor/Ombudsman - Mongolia
  4. Complaint > Oyu Tolgoi-01/Khanbogd

    Agreement: MDT/IEP Final Report - January 2017 - English

    ...winds   prevented   safe   flying   of   the   drone.   Several   attempts   were   ineffective,   resulting   in   spectacular   crashes   but   no   photographic   data   for   assessment.     2.2.7     OT  land  requirements   The   land   area   disturbed   by   OT   is   estimated   at   200   km2  18   of   the   soum’s   total   of   15,200   km2   19.     The   area   covered   by   ...

    IFC Compliance Advisor/Ombudsman - Mongolia
  5. Complaint > Bilt Paper-02/Sipitang

    Compliance Report: CAO Compliance Investigation Report - Bilt-02 - April 13, 2018 - ENGLISH

    ...winding-up petitions by over 30 creditors in a bid to recover their debts.144 To prevent compulsory liquidation, a receiver and manager was appointed to take control of SFI and facilitate repayment of debts via a sale process. Due to these financial constraints, SFI announced in November 2017 a temporary layoff program involving all its workers. The program was scheduled to commence in January 2018 and be implemented through to June 2018. Per the program, affected workers would be paid half thei...

    IFC Compliance Advisor/Ombudsman - Malaysia - 2018
  6. Complaint > Transport Sector Support Project and its Additional Financing

    Eligibility: Inspection Panel Report and Recommendation

    ...winding route to crossing from one t the other. 8. The working conditions of workers has never been human. The toilets at the construction side were poorly done, got filled and during rainy season used to over flow. This was allegedly rectified when it came to their attention that there was a complain on the project . Those spoken to claim that milk is never given to them as required, no protective cover , poor working relationships. Wi...

    WB Inspection Panel - Kenya - 2018
  7. Complaint > PT Weda Bay Nickel-01/Weda Bay

    Eligibility: Ombudsman Assessment Report: Complaint Regarding the MIGA PT Weda Bay Nickel Project (#8113), Halmahera Island, North Maluku, Indonesia, June 2011

    ...windrijarto, Consultant, and an interpreter. Additional support in Washington was provided by Julia Gallu, Specialist Ombudsman. The subsequent CAO visits conducted in January-April 2011 focused on confirming CAO's understanding of the issues and stakeholder concerns and assisting the parties in reaching an informed decision on a process for addressing the issues raised in the complaint. Particular care was taken by the CAO to spend sufficient time with the community members to ensure their unde...

    IFC Compliance Advisor/Ombudsman - Indonesia - 2011
  8. Complaint > Mongolia Mining Infrastructure Investment Support (P118109) and Mining Infrastructure Investment Support - Additional Financing

    Eligibility: 102-Second Report and Recommendation(English)

    ...wind and solar sources could not fully substitute for hydro or coal based energy generation options. Management indicates that this study continues to be a reference point for the options assessment carried out thus far. 26. Coal fired plants and increased electricity imports were compared with the best potential options for the proposed Shuren HPP during the pre-feasibility study. The latter were identified through a separate analysis of alternative sites for hydropower development on the ...

    WB Inspection Panel - Mongolia - 2015
  9. Complaint > Chad-Cameroon Pipeline-03/Doba

    Filing: Complaint from Local Inhabitants and Communities in the Chad Project Area, October 10, 2011

    ...windmills. 6.1.4. Land disputes and divisive relations between migrants in shanty towns and local inhabitants and between neighboring communities The arrival of the petroleum development project in the area has been cited as the main cause of land disputes. These disputes are often between members of a single family or between families and neighboring communities. In fact, the petroleum development project has brought a kind of mafia to the area, which controls the management and use of natural ...

    IFC Compliance Advisor/Ombudsman - Chad - 2011
  10. Complaint > Lonmin-02/Marikana

    Filing: Complaint regarding Lonmin project

    ...windows. 3. My family also does not have water, we need four 20 litre buckets to survive a day, pay R1.00 for each bucket and walk 10 minutes to collect the water from neighbours who do have water. The land we have would grow vegetables if we had water, the problem is that we do not have water to grow the plants. 4. I used to have electricity in my shack and would pay about R200.00 per month for it. As is the case for most women in Sikhala Sonke, I do not have a flushable toilet and ...

    IFC Compliance Advisor/Ombudsman - South Africa - 2015
  11. Complaint > El Dorado International Airport

    Management Response: Submission of the final document to the Board of Executive Directors for consideration

    ...Wind Project (ME-MICI002-2012), there is a detailed schedule for the mission, the review of the documents, the preparation of a draft report, etc. We suggest that a similar schedule would also be appropriate in this case. b) We would like to be consulted prior to the confirmation of the proposed experts. We understand that their selection is a principal responsibility of the MICI, but we ask the MICI to ...

    IDB Independent Consultation and Investigation Mechanism - Colombia - 2015
  12. Complaint > Boskov Most Hydro Power

    Compliance Report: Compliance Review Report

    ...wind, solar and sustainable biomass have not been properly assessed and the area for the project could be considered a “critical habitat” by virtue of the proven presence of the Balkan lynx in the Project area, which according to Macedonian scientists is a critically endangered species. d) The original Complaint further alleges that a Strategic Environmental Assessment (SEA) has not been prepared for the relevant strategy on renewable energy as is required ...

    EBRD Project Complaint Mechanism - Macedonia
  13. Complaint > Alex Dev-01/Wadi al-Qamar

    Filing: Egypt Alex-Dev Complaint

    ...winds in this coastal area are largely northwesterly, the residential area lies right in the path of the plant’s emissions. I. Titan’s non-compliance with environmental protection standards 1. The plant operates illegally, without a license The IFC financing framework states that clients must comply not only with the institution’s performance standards, but also with applicable national laws.4 Clients are obligated to maintain a comprehensive policy, which should specify that the project will co...

    IFC Compliance Advisor/Ombudsman - Egypt
  14. Complaint > Private Power Generation Project

    Compliance Report: 44-Investigation Report (English)

    ...windows. Each window is a sub-component of a broad framework that embraces comprehensive, cross-sectoral water management; water-user participation; transparent and efficient institutions; the treatment of water as a social and economic resource; the importance of water to the natural environment; and the link between water management and poverty alleviation. Available at http://www-esd.worldbank.org/bnwpp/ (Last accessed on June 30, 2008). 48 World Bank - Netherlands Water Partnership (BNWPP...

    WB Inspection Panel - Uganda - 2007
  15. Complaint > MHP-01/Vinnytsia

    Filing: Letter of complaint - June 5, 2018 EN

    ...wind. Discomfort is short.”126 While the sanitary protection zone is welcome, MHP’s response has felt dismissive of what community members experience as a significant and ongoing problem. Moreover, the sanitary protection zone that MHP has allotted around each brigade is currently nothing more than an open space: an allotted distance between each brigade and the next building. Under Ukrainian law, sanitary protection zones surrounding chicken houses should have landscaping and shrubs c...

    IFC Compliance Advisor/Ombudsman - Ukraine - 2018
  16. Complaint > Western Poverty Reduction Project

    Eligibility: 16-Management Report and Recommendation (English)

    ...winds and periodic flash floods, the impact of which is worsened by the widespread deforestation throughout the area. Crop yields are low due to poor soil quality and recurrent droughts. Many households do not produce adequate food grain for their own subsistence and have to borrow from relatives or better-off neighbors to supplement the limited welfare ration provided by local governments. Based on extensive research, it has been determined that the area offers little or no development opportun...

    WB Inspection Panel - China - 1999
  17. Complaint > Santa Fe Road Infrastructure Project and Provincial Road Infrastructure Project, 3rd Request

    Compliance Report: 51-Investigation Report (English)

    ...Winder, social and community development expert. 42. Panel Chairperson Werner Kiene, Panel Member Roberto Lenton, Senior Operations Officer Tatiana Tassoni, and the expert consultants Jose Rafael Cordova and David Winder and Eduardo Abbott visited Argentina from September 30 to October 7, 2008. They met with the Requesters and other residents of the area around National Road 19, with Bank Staff and national authorities in Buenos Aires, with local Govern...

    WB Inspection Panel - Argentina - 2007
  18. Complaint > MHP Corporate Support Loan, MHP Biogas

    Filing: Complaint (English)

    ...wind. Discomfort is short.”125 While the sanitary protection zone is welcome, MHP’s response has felt dismissive of what community members experience as a significant and ongoing problem. Chicken excrement lays uncovered in a manure storage facility. Moreover, the sanitary protection zone that MHP has allotted around each brigade is currently nothing more than an open space: an allotted distance between each brigade and the next building. Under Ukrainian law, sanitary prote...

    EBRD Independent Project Accountability Mechanism - Ukraine
  19. Complaint > Alto Maipo Hydroelectric Power Project

    Management Response: Consideration by the Board of Executive Directors of the Recommendation and ToRs

    ...window—the Structured and Corporate Financing Department (SCF)—began due diligence for this operation with the signature of the mandate letter in April 2012, which culminated in approval of a non- sovereign guaranteed loan of US$200 million by the Board of Executive Directors on 16 October 2013 as the Alto Maipo Hydroelectric Power Project (loan CH-L1067) for the project’s design, construction, operation, and maintenance stages. At the time of approval, the project’...

    IDB Independent Consultation and Investigation Mechanism - Chile - 2018
  20. Complaint > Eco Oro-01/Bucaramanga

    Filing: Complaint to the CAO, June 13, 2012

    ...wind erosion and icy rain, animal disturbances, etc.), but in the case of paramos, disturbances are infrequent, because when they occur they significantly affect the plant cover. 63 The panorama of impacts on paramo ecosystems due to stress regimes64 and disturbance regimes65 is serious. The environmental, technical and water conditions of the paramo ecosystem mean that an open air or underground mining project in these ecosystems poses a real risk of causing serious, irreversible environmental ...

    IFC Compliance Advisor/Ombudsman - Colombia - 2012