Complaint > Mario Covas Rodoanel Project - Northern Section

Eligibility: Eligibility Memorandum Public Disclosure

...Requesters communicated with the MICI to submit a new Request from the same three Requesters and regarding the same issues raised in Request MICI-BID-BR-2016-0109, claiming their concerns had not been resolved. The new Request was registered on 22 March 2017 under MICI-BID-BR-2017-0118. The Requesters asked the Mechanism to keep their identity confidential. 2.3 In the Request, the Requesters allege they are currently being affected by road cons...

Complaint > Lydian (Amulsar Gold Mine) - Extension

Eligibility: Eligibility Assessment Report

...Requesters, CSO representatives, the Client and Bank staff from June - July 2020. The consultations convened with Requesters and CSOs on 21 July 2020 included signatories to the Request, observers from the Project-affected communities and representatives of the 5 CSO’s to the Request, and had the following objectives:  Understand the Requesters’ and CSOs general experience with Lydian activities; 5 The Requests were registered under case No. 2014/02 and 2014/03 which were subsequently ass...

Complaint > Program to Improve Highway Corridors in Paraguay

Eligibility: Issuance of Eligibility Memorandum

...Request was sent to MICI by Professors Kim Hill and Magdalena Hurtado on behalf of the Ache community and some of their leaders. The Request alleges that the Ache have suffered harm and will continue to do so due to the Bank’s failure to enforce provisions in the Loan Agreement that were meant to safeguard their rights to ancestral lands. The Request also refers to earlier forceful evictions and to ILO‐ Convention 169 that the Requesters allege supports the Ache community’s claims to the dispute...

Complaint > Land Management and Administration Project

Eligibility: 60-Final Eligibility Report (English)

...Request for Inspection on September 24, 2009. Management submitted its Response to the Request on November 2, 2009 1. 3. A Panel team visited Cambodia from November 16 - 19, 2009, to determine the eligibility of the Request for Inspection. On December 2, 2009, the Panel submitted its Report and Recommendation to the Executive Directors 2. The Panel found the Request and the Requesters eligible but at that time refrained from making a recomme...

Complaint > Wilmar Group-02/Sumatra

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, the CAO’s Ombudsman function responds to the complaint. This document presents a summary of the assessment, and makes suggestions for next steps among the parties. 1.1 The complaint On 19 Decem...

Complaint > Tata Ultra Mega-01/Mundra and Anjar

Eligibility: English

...President of the World Bank Group. Its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The CAO‘s first response to complaints from affected communities is an assessment of the situation carried out by its dispute resolution team. The aim of this assessment is two-fold: first, to listen to, and learn from,...

Complaint > Third Power Project, Fourth Power Project, and proposed Bujagali Hydropower Project

Eligibility: 24-Eligibility Report (English)

...Request meet the eligibility criteria to submit a Request for Inspection, under the Resolution. The Panel therefore finds that the Requesters and the Request are eligible. F. Conclusion 31. The Request and Management Response contain conflicting assertions and interpretations about the issues, the facts, compliance with Bank policies and procedures, and actual harm and potential harm. The Panel is neither able to address these conflicting statem...

Complaint > Mario Covas Rodoanel - Northern Sections 1 and 2 (2011)

Eligibility: Issuance of Eligibility Memorandum

...Requester’s name and contact information for the Requester information are recorded. are available. Project and operation at issue Fulfilled Rodoanel Mário Covas Project – have been identified. Northern Section 1 (BR-L1296) and 2 (BR-L1302). The Requester resides in the Fulfilled The Request...

Complaint > El Dorado International Airport

Eligibility: Issuance of Eligibility Memorandum

...Request is eligible for the Consultation Phase. I. Request Summary 1.1 On 12 August 2011, the Independent Consultation and Investigation Mechanism (ICIM)1 received a Request from the organization COMUNIDAD (Comunidades Unidas Macroproyecto Aeropuerto El Dorado) (the Requesters), on behalf of residents of Localidad Novena de Fontibón. The Requesters are represented by Ms. Gloria Cecilia Molina Villamarín (Representative).2 The Request describes ...

Complaint > PT Weda Bay Nickel-01/Weda Bay

Eligibility: Ombudsman Assessment Report: Complaint Regarding the MIGA PT Weda Bay Nickel Project (#8113), Halmahera Island, North Maluku, Indonesia, June 2011

...REQUEST FOR ASSISTANCE In July 2010, a letter from Indonesian NGOs and concerned citizens was sent to the CAO (see Appendix 1). The signatories of the letter comprise both national NGOs, local NGOs and five directly-affected people living on Halmahera Island. The letter requests CAO’s assistance in addressing a number of environmental and social concerns related to the WBN project. The individual community-member complainants have requested that the CAO keep their identities confidential. ...

Complaint > Celulosas de M'Bopicua (CMB) & Orion-01/Argentina & Uruguay

Eligibility: Preliminary Assessment Report, November 2005

...requests the CAO to ‘use all of its powers and faculties to ensure that the IFC Board of Directors cease all further consideration of financing these projects’. In an addendum to the complaint, the complainants request that the CAO consider the role of MIGA, as well as that of IFC in the complaint. The CAO undertook a field assessment of the complaint between October 9 and October 14, 2005, during which it visited communities in Gualeguaychu and Fray Bentos (in the vicinity of the projects), Mer...

Complaint > Karot Hydro-04/Jhelum River

Eligibility: CAO ASSESSMENT REPORT

...request. This provision allows for good faith efforts to be made with IFC and its Client to address the issues raised in the complaint before initiating CAO’s assessment.2 On March 27, 2023, the Complainants expressed their desire to resume the processing of the complaint by CAO, following engagements with IFC and its Client through the referral process. Both parties expressed an interest in engaging in a CAO dispute resolution process to address the issues raised in the complaint. In accor...

Complaint > Comsur V-01/Bosque Chiquitano

Eligibility: Assessment Report, Regarding COMSUR/Don Mario Mine, November 2003

...President of that fear of harm. It would be for the President to instruct IFC to take any action. In the same vein, the CAO may not instruct COMSUR to cease or undertake any action, it is only through IFC that the CAO may hope that its recommendations have an impact. Furthermore, as an accountability mechanism of IFC/MIGA, the CAO may not opine on the quality or intent of national laws or regulations, their enforcement or matters of violation except where that may be implied from a judgment...

Complaint > Lagos Drainage and Sanitation Project

Eligibility: 13-Eligibility Report (English)

...Request for Inspection Annex 2: Bank Management Response to Request 2 1. Introduction 1. On June 16, 1998, the Social and Economic Rights Action Center (SERAC) filed a Request for Inspection (the Request)1 on behalf of the Center and that of individuals, families, and community development associations in Lagos (the Requesters) who claim ...

Complaint > EPS Kolubara Environmental Improvement

Eligibility: Eligibility Assessment Report

...President, replacing Mr. Zeljko Stojkovic, who signed the Complaint as President of the Council at the time the Complaint was submitted to the PCM. Although the composition of the Council has changed since the elections, the issues raised in the Complaint are very similar to those presented to the Client by the current President of the Vreoci Council as noted in the minutes from two meetings attended by representatives from the Council, the Company and others. In a meeting held on 2 February, 20...

Complaint > Land Administration Project (First Request)

Eligibility: 53-Management Report and Recommendation (English)

...Requesters or Naso Requesters, as applicable, see Map 1), and the second by representatives of some Ngobe-Bugle' communities living in the Areas Anexas or "Annex Areas" to the Comarca2 Ngobe-Bugle in the Bocas del Toro Province (hereafter referred to as the Second Requesters or Ngobe Requesters, as applicable, see Map 2). 2. The Executive Directors and the President of IBRD were notified by the Panel of receipt of the two Requests. Management responded to the claims in both Request...

Complaint > Oyu Tolgoi-01/Khanbogd

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents Table of Contents................................................................................................

Complaint > Tata Ultra Mega-02/Tragadi Village

Eligibility: Tata Ultra Mega-02 Assessment Report - April 2017 - English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. For more information, including an overview of CAO’s compliance and dispute resolution work see www.cao-ombudsman.org. –2– TABLE OF CONTENTS LIST OF ACRONYMS ................................

Complaint > AD Hydro Power Limited-01/Himachal Pradesh

Eligibility: English

...President and Vice President) 7/23 Panchayat Membership at-large (4 of 7 members) 7/23 Road construction site tour and discussion of impacts with villagers 7/23 Mr. Ashok Joshi, Bilhwara Company - meeting #3 7/24 Mr. Chamel Singh, Kullu Deputy Commissioner The CAO team sought to 1) listen to understand the current situation; 2) ensure that all community members have a shared understanding of why the CAO was visiting the project; and 3) clarify how CAO could assist the community with ...

Complaint > Bidco Bev. & Det.-01/Thika

Eligibility: CAO Assessment Report - Bidco Bev. & Det.-01 - English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA projects in a manner that is fair, objective, and constructive and to enhance the environmental and social outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS List of Acronyms .................................................................................................................