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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > EPS Kolubara Environmental Improvement

    Eligibility: Eligibility Assessment Report for PSI (English)

    ...compensation to enable them to relocate. • Some Complainants would consider partial compensation once the authorities decided to pay for their expropriated assets. • Complainants expressed fear that they could be put on street at a short notice if no one takes their cases seriously. • Complainants asserted that the information the Bank has received from the Client about temporary accommodation offe...

    EBRD Project Complaint Mechanism - Serbia
  2. Complaint > North-South Corridor (Kvesheti-Kobi) Road Project

    Eligibility: Eligibility Report (English)

    ...compensation is not an option in this project because of the limited availability of land in the area. 107. The CRP has reviewed the project-specific Entitlements Matrix provided in the LARPs. On loss of income and livelihood, the CRP notes that the entitlements provide only for cash compensation for affected crops. For severely affected AHs, an additional crop compensation or allowance is also specified. 30 Livelihood restoration is only provided for severely affected AHs, and only in th...

    ADB Special Project Facilitator and Compliance Review Panel - Georgia - 2021
  3. Complaint > Transport Sector Development Project - Additional Financing

    Management Response: Management Response

    ...compensation continued to be slow. The existing grievance redress mechanism appeared to be working on issues of compensation complaint registration but the communication feedback loop from UNRA/compensation service provider on the resolution of claims was not working well. The grievance redress mechanism had also not been used to address other social issues apart from compensation; some communities did 28 Previous engagements indicated the time, place and purpose of the community meetin...

    WB Inspection Panel - Uganda - 2015
  4. Complaint > Southern Punjab Basic Urban Services Project

    Dispute Resolution: Review and Assessment Report (RAR) (English)

    ...Compensation, and Livelihood 29. Land Acquisition and Compensation. Land acquisition is done according to the Land Acquisition Act of Pakistan, which has provisions for grievance redress that both BoR and the SPBUSP must follow. The initial compensation rate awarded to APs was PRs500,000 per acre of land. Everyone agreed that this assessment did not reflect market rates and "was on the low side." Upon request from the APs, the government made a reassessment. The District Price Assessment C...

    ADB Special Project Facilitator and Compliance Review Panel - Pakistan - 2009
  5. Complaint > Private Power Generation Project

    Management Response: 44-Management Report and Recommendation

    ...compensation was US$9.6 million or 82 percent of the total budget. It represented an average cost of almost US$9,600 per household, which was equivalent in 2002 to four years of a household’s yearly income, and among fishing households, which had much lower income levels, it was equivalent to twelve years of income. In addition to the need to urgently resolve the compensation claims, the large infusion of cash did cause some problems. For example, around one-third of households spent their cash ...

    WB Inspection Panel - Uganda - 2007
  6. Complaint > Mundra Ultra Mega Power Project

    Monitoring: CRP 3nd Annual Monitoring Report (English)

    ...cash compensation component. A technical expert has been hired to support the Village Development Advisory Committee, which is charged with the implementation of the plan. In its supervision efforts, ADB staff has also emphasized the urgency and importance of a medium-term program for pagadiyas to earn additional income and provided assistance in further advancing the planning of the shrimp farm investments. ADB staff is also engaged in reviewing together with CGPL alternative options for a...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2018
  7. Complaint > Yacyreta Hydroelectric Project

    Eligibility: Inspection Panel Report and Recommendation(English)

    ...cash compensation, but the cash compensation would not be paid for a year or two and the assessment upon which the level of compensationwas based undervalued their homes. 28. The Banks have failed in their duty to ensute that persons resettled by the project, including the claimants, improve or at least maintain their standards of living. in fact, resettled persons have suffered financial losses and the destruction of their way of life. They have not participated in the development be...

    WB Inspection Panel - Argentina, Paraguay - 1996
  8. Complaint > Santa Fe Road Infrastructure Project and Provincial Road Infrastructure Project, 3rd Request

    Compliance Report: 51-Investigation Report (English)

    ...compensation at full replacement cost for losses of assets and development assistance in addition to compensation – e.g. credit facilities, trainings etc. – “where necessary to achieve the objectives of the policy.” When livelihood is land-based, OP 4.12 states that preference should be given to land-based resettlement strategies, but considers payment of cash compensation appropriate when, for example, only a fraction of land is taken and the residual land ensures ...

    WB Inspection Panel - Argentina - 2007
  9. Complaint > Land Reform and Poverty Alleviation Project, 2nd Request

    Eligibility: 18-Eligibility Report (English)

    ...cashew. Another 100 ha of cashew and two ha of bananas have been planted by the beneficiaries in addition to cassava, beans, and corn. • The association is currently constructing houses for each family and receives monthly visits from the State extension agency. • The association plans to have 500 ha (or about one third of the property) planted with cashew in five years with expected revenues of R$105,000 or R$3,600 per family. In addition, the beneficiaries will g...

    WB Inspection Panel - Brazil - 1999
  10. Complaint > Water Supply Augmentation Project, Greater Beirut Water Supply Project and its Additional Financing

    Filing: Request for Inspection

    ...cash compensations to the owners, the ESIA estimated the aging pine trees at 330 USD, while the price of a 75-year-old pine tree in the market is between 4000 and 9000 USD, not to mention the costs of the associated ecosystem resources and the annual fruit yield. This is one example of many that show the unacceptable undervaluation of the agricultural resources, aiming to relieve the stakeholders from accountability. IV. Insufficient Study of Alternatives The United Nations World Water Deve...

    WB Inspection Panel - Lebanon - 2018
  11. Complaint > Arun III Proposed Hydroelectric Project and Restructuring of IDA Credit

    Project Document: Nepal Arun III Cancellation Note

    ...compensation for each family was determined in accordance with the ACRP (para 6.d). Compensations were paid to 1,352 PAFs. Despite advance notification to the villagers to collect the compensation amount, as required by the approved guidelines for acquisition of land and distribution of compensation, 283 families did not claim the compensation money. HMG stated that the compensation amount was deposited in an escrow account. When it was decided that the 'hill" road was not going to be built...

    WB Inspection Panel - Nepal - 1996
  12. Complaint > Rehabilitation of the Railway in Cambodia Project

    Compliance Report: CRP’s Final Report (English)

    ...compensation deficits. 10. Different approaches are available for computing average compensation deficits. We provide three such examples below. Computing Average Compensation Deficit for Loss of Property 11. In suggesting average lump sum levels for compensation payments for loss of property the following factors may be taken into consideration: Appendix 5 131 a. The average compensation paid to a re-settling AH was $751. Details of the average compensation paid to AHs at each resettlem...

    ADB Special Project Facilitator and Compliance Review Panel - Cambodia - 2014
  13. Complaint > Jute Sector Adjustment Credit Project

    Management Response: Management Response

    ...compensation people are eligible for under the law, and JMBA pays the balance to cover the differential between basic compensation and replacement cost. There have been numerous delays and difficulties related to replacement cost compensation, and it has been a subject of continuous discussion between IDA and JMBA23. Many delays are caused by incomplete and inaccurate land records. Some of the problems of ...

    WB Inspection Panel - Bangladesh - 1996
  14. Complaint > CAREC Transport Corridor 1 (Bishkek-Torugart Road) Project 1

    Compliance Report: CRP Final Report (English)

    ...compensation. Instead, ADB accepted an MOTC compensation agreement involving compensation in construction materials that the affected persons did not find useful and that were worth considerably less than the assets lost. Furthermore, this proposal did not consider loss of income and other assets, such as trees. This response to the complaint did not comply with the Involuntary Resettlement Policy requirements on unanticipated resettlement impact (para. 53), including the requirement to pre...

    ADB Special Project Facilitator and Compliance Review Panel - Kyrgyzstan - 2012
  15. Complaint > Proposed Kosovo Power Project and Second Additional Financing Energy Sector Clean-up and Land Reclamation Project

    Management Response: 103-Management Report and Recommendation

    ...compensation for the assets of adversely affected people, including for the illegal structures that they constructed after 2004 in the Zone. As noted above, the draft ESIA for the proposed KPP identifies key environmental and social risks and impacts and recommends broad mitigation options, such as improving planning and management of resettlement in the Zone, which are based on good 27 The remaining 60 have opted for cash compensation instead. 28 http://www.rug.nl/education/summer...

    WB Inspection Panel - Kosovo - 2015
  16. Complaint > Transport Sector Development Project - Additional Financing

    Management Action Plan: Third Management Progress Report

    ...compensation that may be remaining victim (a fatal accident) had engaged a private lawyer required, by January 1, 2017. If it is and was claiming additional compensation. UNRA has since determined that additional reported that the dispute has been resolved and the final payment compensation needs to be paid by the was made ...

    WB Inspection Panel - Uganda - 2015
  17. Complaint > Reventazon Hydroelectric Power Project

    Eligibility: Eligibility Memorandum Public Disclosure

    ...cash compensation at full replacement cost following laws and regulations applicable in Costa Rica.”12 3.13 In its Response, Management notes the existence of five legal cases pending in Costa Rica on matters concerning the Request, as indicated in Table 2. However, it must be noted that the second and fifth cases are the same. As a result, it would appear that there are four active legal cases. ...

    IDB Independent Consultation and Investigation Mechanism - Costa Rica - 2016
  18. Complaint > Eleme Fertilizer-01/Port Harcourt

    Eligibility: CAO Assessment Report - Nigeria / Eleme Fertilizer 01 - February 2019

    ...compensation rates and structures. According to the Complainants, the Company advertised the new grade system as being favorable to all Nigerian employees but in fact, they were downgraded in order to justify the salary disparity between them and their foreign counterparts performing the same job function. However, the actual job scope was not changed in order to align with the downgrade. In the same way they did in August 2017, the employees rejected...

    IFC Compliance Advisor/Ombudsman - Nigeria - 2019
  19. Complaint > Maritsa East Mines (BEH Bond Issue)

    Eligibility: Eligibility Assessment Report for PSI

    ...compensation – we are offered either cash or like-for-like buildings that are more than 15 km from the municipal centre, close to TPP2. On the method of assessing compensation 17 - there is no such method yet apart from the regular sale at the moment, where assessors evaluate and their assessment is further examined and accepted by the Maritsa East Mines. The company decides whether they will lo...

    EBRD Independent Project Accountability Mechanism - Bulgaria
  20. Complaint > Second Urban Environment Sanitation Project

    Management Action Plan: 49-First Management Progress Report (English)

    ...compensation. o Payment of compensation to the people affected by the EI was consequently deferred until the RAP could be completed, which was delayed for the reasons explained above. A draft RAP was substantially completed, but its finalization was contingent upon final site selection in light of the EA. o Although the Government has now decided to exclude Kwabenya from the Project, the takin...

    WB Inspection Panel - Ghana - 2007