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  1. Complaint > Amaravati Sustainable Capital City Development Project

    Management Response: Management Response

    ...Climate Resilient Flood Mitigation. The objective of this proposed component would be to build sustainable and climate resilient infrastructure in Amaravati City by supporting its integration with the natural surroundings, riverfront, and greenery. This component would finance: (i) flood mitigation works that include improving the carrying capacity of 26.5 km of the Kondaveeti Vagu River and its inflowing streams, including Erravagu, Kootella Vagu,...

    WB Inspection Panel - India - 2017
  2. Complaint > Bridge International Academies-01/Kenya

    Filing: Letter of complaint - Bridge International Academies-01/Kenya - April 2018

    ...climate of fear around its operations, which affects parents, teachers, staff and citizens. BIA has in several instances used the courts to sue over defamation. However, these attempts to obtain gag orders have all failed as BIA has lost these cases so far. Because of these actions, the complainants believe that BIA is using the Kenyan courts to bully and silence critics and competitors. This situation affects not only the involved individuals and organizations, but also creates a climate of fea...

    IFC Compliance Advisor/Ombudsman - Kenya - 2018
  3. Complaint > Boosting Human Capital and Productivity Development Policy Financing with a Deferred Drawdown Option

    Registration: Notice of Non-Registration

    ...changed to only include companies that repeat infractions within the same six-month period, so that “[e]very six months their slate is wiped clean, and infractions committed more than six months ago are forgotten.” 12 • The shortened review period for environmental assessments to 45 days and changes in land policies introduced in Articles 20 to 22 of the law have “reduced incentives for oil companies to strictly comply with environmental stand...

    WB Inspection Panel - Peru - 2017
  4. Complaint > Togo LCT-01/Lome

    Compliance Report: English

    ...changes to the sedimentary dynamics in the Gulf of Guinea. Impacts can be seen from the eastern coast of Ghana to Benin, including along the entire coast of Togo. Other factors such as exceptional natural events and climate change, as well as the specific geomorphology of the coast, are acknowledged as contributing to coastal erosion. In the past decade, the Government of Togo has developed a national approach to address the issue of coastal erosion. As part of the construction of the new Port o...

    IFC Compliance Advisor/Ombudsman - Togo
  5. Complaint > Albania Hydros-01/Tirana

    Appraisal: CAO Compliance Appraisal of IFC advisory service project: Albania Hydros. March 18, 2014

    ...change of ownership of the HPPs was not expected to lead to a change in domestic energy supply and demand. Rather, their refurbishment is likely to increase the amount of energy produced. In addition, it needs to be noted that the 13 Article 1 of the Articles of Agreement which states that IFC’s purpose is to “further economic development by encouraging growth of productive private enterprises in member countries” is cited in this respect. 14 EDEN, Letter of Complaint (...

    IFC Compliance Advisor/Ombudsman - Albania - 2014
  6. Complaint > Southeast Europe Equity Fund II

    Eligibility: Eligibility Assessment Report for CR

    ...change Square London EC2A 2JN Telephone: +44 (0)20 7338 6000 Fax: +44 (0)20 7338 7633 Email: pcm@ebrd.com  http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html How to submit a Complaint to the PCM Complaints about the environmental and social performance of the EBRD can be submitted by email, telephone or in writing at the above address, or via the online form at:  http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism/submit-a- complaint.html...

    EBRD Independent Project Accountability Mechanism - Regional
  7. Complaint > South-West Roads: Western Europe-Western China International Transit Corridor (CAREC-1b & 6b) - 1st request

    Management Response: 66-Management Response (English)

    ...changed between the Committee for Roads and representatives of the Coalition of NGOs to discuss issues raised by the local population, particularly changes to the road design along Birlik settlement. This has resulted in the Committee for Roads being more responsive to concerns raised by the public. v South-West Roads Project Management’s Response The Requesters’ claims, accompanied by Management’s detailed ...

    WB Inspection Panel - Kazakhstan - 2010
  8. Complaint > Interagua-01/Guayaquil

    Filing: English Part 2

    ...change Interagua’s plans radically until the end of the quinquennium. It is assumed that quinquennial evaluation offers all the necessary opportunities to evaluate those aspects and change plans according to results. This strategy worries us, owing to the implication that precious time will be lost in meeting quality goals, without systematic changes in the provision of services, particularly those of supply of potable water, which are only requested and made every five years. From this point of...

    IFC Compliance Advisor/Ombudsman - Ecuador
  9. Complaint > Proposed Kosovo Power Project and Second Additional Financing Energy Sector Clean-up and Land Reclamation Project

    Compliance Report: 103-Inspection Panel Investigation Report(English)

    ...Climate Change SMELT Stepwise Mining Expansion and Land Take TA Technical Assistance ToR Terms of Reference UNMIK United Nations Interim Administration Mission in Kosovo USAID United States Agency for International Development US$ United States Dollar WBG World Bank Group ii Table of Contents Acknowledgements...................................................................

    WB Inspection Panel - Kosovo - 2015
  10. Complaint > Productive and Tourism Infrastructure Program for the Province of Rio Negro

    Dispute Resolution: Consultation Phase Report Public Disclosure

    ...changed, and that, going forward, these alterations could cause a further drop in sales and even business closures. The Requesters also complained of a lack of access to information regarding the work, the execution timeline, and changes in vehicle and pedestrian traffic patterns during construction. During the Eligibility Stage, the MICI conducted a mission to get a better understanding of the allegations set out in the Request and the planned redevelopment work in Mitre Street. During the miss...

    IDB Independent Consultation and Investigation Mechanism - Argentina - 2019
  11. Complaint > Rural Land Titling & Registration Project in Peru - Third Phase

    Dispute Resolution: Consultation Phase Report Public Disclosure

    ...changes in staffing, from the minister to the director of the execution unit, with whom the MICI has established channels of communication on each occasion, to actively engage them in the process. 2.12 The IDB moved ahead with a change in the Project Team Leader, and the MICI brought on a new case officer for the process, while the position of Consultation Phase Coordinator was left vacant.9 There was a change in the presidency of AIDESEP and in the tec...

    IDB Independent Consultation and Investigation Mechanism - Peru - 2017
  12. Complaint > Kenya Energy Sector Recovery Project

    Filing: 79-Request for Inspection (English)

    ...climate changes to a more drought-prone regime? Over the past few months, a private company has systematically destroyed the Chalbi wetland in preparation for their proposed development. Kara and Green Belt Movement objections have been disregarded by the developer and a site house haS been constructed and a bore-hole drilled despite, it is believed, that there is no such provision for a borehole within the Nema approved EIA. Residents' opinions have not been sought and Nema secretly approved th...

    WB Inspection Panel - Kenya - 2012
  13. Complaint > Tata Ultra Mega-01/Mundra and Anjar

    Appraisal: English

    ...Climate Change (March 2010), available at: http://siteresources.worldbank.org/EXTENERGY2/Resources/CGN_20100331.pdf 16 Exhibit 5.5(c)(B) to the Loan Agreement 17 See Annual E&S Performance Report (2009/10) p.6. available at http://www.adb.org/projects/41946- 014/documents (Accessed 18 July 2012). A similar comment is made in the 2008/9 Annual E&S Performance Report. Appraisal Report CAO Ref Code: C-I-R6-Y12-F160 ...

    IFC Compliance Advisor/Ombudsman - India - 2012
  14. Complaint > Private Power Generation Project

    Management Response: 44-Management Response Annexes 2-8

    ...change for a comprehensive turnkey contract, plus another $ 5 to $10 million for improvements to the electro-mechanical works, bringing the total EPC cost increase into a range of $30 to $35 millions, nominal and undiscounted. At the same time, BEL and the contractor are negotiating an incentive scheme to accelerate commissioning by 3 to 4 months, which would create for Uganda a real economic cost saving on thermal plant operation estimated at $30 to $40 million (in dollars of 2006). The net imp...

    WB Inspection Panel - Uganda - 2007
  15. Complaint > EPS Restructuring

    Compliance Report: Compliance Review Report

    ...changes The Bank Management should report on the progress and development of the ‘guidance note’ and on the outcome of this process. 40 Bank Management Response, Annex 2 to the EAR, p. 16. 41 Among others, the Task Force on Access to Information purports to “Continue[s] strengthening implementation of the Convention's provisions on access to information, including through promoting exchange of information, experiences, challenges and good practices concerning public access to information on the ...

    EBRD Project Complaint Mechanism - Serbia
  16. Complaint > Anvil Mining Congo, SARL-01/World Bank President Request

    Compliance Review: English

    ...changes in MIGA’s due diligence processes The underwriting and risk management processes for the Dikulushi project spanned a considerable period during which there were important changes within MIGA and, toward the end of which, new World Bank Group commitments were emerging. A Preliminary Application had been submitted to MIGA in early 1996, but it was not until March 2003 that the underwriting process commenced. 28 Anvil Mining’s Definitive Application was submitted in September that year. In ...

    IFC Compliance Advisor/Ombudsman - Democratic Republic of Congo
  17. Complaint > Yanacocha-02/Cajamarca

    Eligibility: Independent Investigation into the Mercury Spill of June 2, 2000 in the Vicinity of San Juan, Choropampa and Magdalena, Peru - June 2000

    ...changed for much larger containers holding almost 200 kg. There in use at the time of the spill. The rationale for changing flask type was not clear to the Independent Commission. The Independent Commission received conflicting accounts of who ordered the change in flasks. It appears that the change took place without a technical and engineering assessment of the newly specified flasks. Mercantil has indicated that it checks the mercury flasks for leaks every three months using a procedure that ...

    IFC Compliance Advisor/Ombudsman - Peru
  18. Complaint > Yanacocha-03/Cajamarca

    Eligibility: Independent Investigation into the Mercury Spill of June 2, 2000 in the Vicinity of San Juan, Choropampa and Magdalena, Peru - June 2000

    ...changed for much larger containers holding almost 200 kg. There in use at the time of the spill. The rationale for changing flask type was not clear to the Independent Commission. The Independent Commission received conflicting accounts of who ordered the change in flasks. It appears that the change took place without a technical and engineering assessment of the newly specified flasks. Mercantil has indicated that it checks the mercury flasks for leaks every three months using a procedure that ...

    IFC Compliance Advisor/Ombudsman - Peru
  19. Complaint > Yacyreta Hydroelectric Project

    Filing: Additional Request for Inspection (English)

    ...changes in the project during implementation.” Rather than change the project to reduce the environmental and social impacts in light of repeated violations of loan agreements and project documents, the Banks changed the project to allow the borrower to delay implementation of these neglected components. 65. Finally, the Banks did not adequately exercise their remedies when the borrower failed to comply with project conditions. (OD 13.05, para 41). In particular, the Banks should have suspe...

    WB Inspection Panel - Argentina, Paraguay - 1996
  20. Complaint > Smallholder Agriculture Development Project

    Eligibility: 62-Eligibility Report (English)

    ...changed to ensure project sustainability, and (e) proper consultation is undertaken to ensure communities give their free, prior and informed consent to all components ofthe project". 19. Based on the foregoing, the Requesters ask that the Inspection Panel conduct an investigation of the matters described in the Request for Inspection. 20. The above claims may constitute, inter alia, non-compliance by the Bank with various provisions of the following Operational Policies and Proc...

    WB Inspection Panel - Papua New Guinea - 2009