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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > PT Weda Bay Nickel-01/Weda Bay

    Filing: Complaint (English), July 2, 2010

    ...unknown” and “The Tobelo Forest Community at the present time is in … a location for which an RSF is being offered;” this project must still document the impact that might occur and get information and involve traditional community participation in the project area. PS8: Cultural Heritage PS8 stipulates, among other conditions, that “the client is responsible for siting and designing a project to avoid significant damage to cultural heritage; that the client will not s...

    IFC Compliance Advisor/Ombudsman - Indonesia - 2010
  2. Complaint > Wilmar Group-02/Sumatra

    Eligibility: English

    ...Unknown Kampar District 10 Sentana Adidaya Perkasa Monipolize importing fertilizer Source: Scale-Up, 2009. In 2005, Wilmar took over PT CRS from a local company. It inherited a dispute involving claims from the Kenegerian Pangean community group over 583 hectares of land that has been converted to oil palm. There are overlapping claims between the company, the commun...

    IFC Compliance Advisor/Ombudsman - Indonesia
  3. Complaint > AES PNG-01/Roku Village

    Appraisal: CAO Compliance Appraisal Report AES-PNG- April_27_2015

    ...unknowns related to the biodiversity value of the mangroves and marine communities, and associated impacts of the project. IFC’s early review did not identify issues related to the use of customary land by Indigenous Peoples. An ESIA and an Environmental Management Plan were prepared by the company during the course of IFC’s appraisal of the project. CAO notes that the ESIA did not mention issues related to the use of customary land by Indigenous Peoples. In May 2013, an E&S Review Summary (ESRS...

    IFC Compliance Advisor/Ombudsman - Papua New Guinea - 2015
  4. Complaint > Condor Gold PLC-01/Santa Cruz de la India

    Eligibility: CAO Assessment Report - Nicaragua / Condor Gold 01 - March 2019 - English

    ...unknown to the community. Additionally, they claim that they were not invited to the public consultation events about the Project, organized by the Company in 2016 and 2018, and were subject to violence when they tried to attend. Fear of reprisals The Complainants stated that they feel at risk of reprisals for speaking up against the Project. They reported incidents of threats and intimidation by the police against them and other community members. They believe they are subject to such threats a...

    IFC Compliance Advisor/Ombudsman - Nicaragua - 2019
  5. Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

    Eligibility: English

    ...unknown, they have been and are currently investing in significant efforts to support their work force affected with CRI by providing medical and hospital assistance. Furthermore, NSEL expressed that they will be willing to support serious and systematic research to find out the causes of this chronic condition. According to all stakeholders met during the field trip, there is a wide social concern in the region regarding CRI and how it is affecting a large number of people and families, both wi...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  6. Complaint > Panama Canal Expansion-01/Gatun

    Filing: Complaint, May 12, 2011

    ...unknown benefits they could offer the world. A very recent example of how devastating the introduction of non-native sea creatures into a marine habitat can be is demonstrated by the disastrous escape of “lion-fish” into the Atlantic Ocean from a Florida aquarium as a result of Hurricane Andrew. This is not a trivial matter of no consequence. Lion-fish have spread up the eastern seaboard of the USA, into the Gulf of Mexico, and out to the Islands of t...

    IFC Compliance Advisor/Ombudsman - Panama - 2011
  7. Complaint > Tata Tea-02/Assam

    Eligibility: CAO Assessment Report_Tata Tea-02_November _2013 - English

    ...unknown to the Company and were not part of the joint meeting, and with whom the Company has never directly communicated, the Company no longer felt it was in their best interest to continue the engagement with the NGOs. Once the coalition of workers, local NGOs and partner civil society organizations learned of APPL’s concerns regarding the press release, they made collective attempts to meet directly with the Company to address these concerns and explain different aspects of the press release ...

    IFC Compliance Advisor/Ombudsman - India - 2013
  8. Complaint > Strominvest II-01/Minsk

    Appraisal: CAO Compliance Appraisal Report Strominvest - March 2018 - English

    ...unknown at the time of IFC’s appraisal, PS5 requires a client to develop a Resettlement and/or Livelihood Restoration Framework outlining general principles compatible with PS5. The implementation of this requirement is managed through the client’s Environmental and Social Management System (ESMS).15 In conducting its pre-investment appraisal for equity or general corporate financing projects, IFC’s E&S review procedures require IFC’s review to cover the full range of client operations. 16 The a...

    IFC Compliance Advisor/Ombudsman - Belarus - 2018
  9. Complaint > Yanacocha-02/Cajamarca

    Agreement: July-August 2002

    ...unknown • Don’t discriminate between one group and another • Clean the houses of the affected communities • Request that a specialist evaluate the environmental situation • Keep monitoring the houses A representative of the Mesa suggested that now is not the moment to make proposals or decisions. They suggested waiting for the results of the study before deciding what actions to take. The Mine expressed the need for their team to review the ideas and stated they were not in a position to...

    IFC Compliance Advisor/Ombudsman - Peru
  10. Complaint > Bujagali-02/Bujagali Falls

    Eligibility: Bujagali Hydropower Project - Haplochromine Habitat Study, November 2001

    ...unknown (Lates niloticus) belongs are listed below. Note that the family name always strictly lithophilic cichlids (Seehausen, 1996; Seehausen et al., 1998). Prior ends in idea and that the generic and species names are always italicised. to the discovery of this rock-dwelling assemblage, the haplochromine flock of Lake Victoria was believed to be quite distinct from those of Lakes Ph...

    IFC Compliance Advisor/Ombudsman - Uganda
  11. Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

    Agreement: English

    ...unknown. Job characteristics likely vary with respect to the potential for many different exposures of interest, such as heat stress, agrichemicals, metals, silica, and   4   leptospirosis. If we were to observe no differences in biomarkers of kidney injury and CKD by job category, this would suggest that the primary CKD risk factors are not occupational. However, if there are significant differen...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  12. Complaint > Agrokasa-01/Ica

    Compliance Report: CAO Audit of IFC Investments in Agribusiness in the Ica Valley, Peru, February 22, 2011

    ...unknown. In particular, the impacts of the proposed water transfer within the aquifer are not assessed. The ESRS notes Agrokasa’s ongoing commitment to reduce water consumption; however, this is somewhat meaningless in terms of impact without a better understanding of the aquifer baseline, which may well be deteriorating at a significant and wholly unsustainable rate. The basis for a B categorization is therefore heavily predicated on the production of an adequate EA and its disclosure. The CAO ...

    IFC Compliance Advisor/Ombudsman - Peru
  13. Complaint > MHP-01/Vinnytsia

    Filing: Letter of complaint - June 5, 2018 EN

    ...unknown to local communities. A 2016 Supplementary Environmental and Social Impact Assessment (“ESIA”) for the VPF released by the U.S. Overseas Private Investment Corporation (“OPIC”) in connection with its own investment review process attempts to estimate the resource use and other impacts of the VPF, by adding together predictions and reports found in other documents, produced at varying times, for individual facilities.23 However, discrepancies between the OPIC Supplementary ESIA ...

    IFC Compliance Advisor/Ombudsman - Ukraine - 2018
  14. Complaint > Oyu Tolgoi-02/Khanbogd

    Agreement: MDT/IEP Final Report - January 2017 - English

    ...unknown   60,000  T/mth   Medical   250,000  for  medicine   unknown   20,000  T/mth   expenses   Travel     800,000   unknown   unknown   Veterinary  care   50,000     unknown   80,000  T/year   Livestock ...

    IFC Compliance Advisor/Ombudsman - Mongolia
  15. Complaint > Oyu Tolgoi-01/Khanbogd

    Agreement: MDT/IEP Final Report - January 2017 - English

    ...unknown   60,000  T/mth   Medical   250,000  for  medicine   unknown   20,000  T/mth   expenses   Travel     800,000   unknown   unknown   Veterinary  care   50,000     unknown   80,000  T/year   Livestock ...

    IFC Compliance Advisor/Ombudsman - Mongolia
  16. Complaint > Amaggi Expansion-01/IFC Executive Vice President Request

    Compliance Report: English

    ...unknown soybean farmers, and Amaggi’s capacity to conduct soybean supplier due-diligence was unclear; ƒ That the project would enable Amaggi to establish a presence in growth areas in eastern Mato Grosso. Displacement of less profitable agricultural activities would indirectly lead to conversion of natural cerrado (Brazilian savannah) or forests to soybean cultivation; ƒ That IFC’s categorization of the project did not take due account of publicly available information that a...

    IFC Compliance Advisor/Ombudsman - Brazil
  17. Complaint > Interagua-01/Guayaquil

    Filing: English Part 1

    ...unknown, and through a more efficient collection of water resources.”2 According to MIGA, “the new project is expected to contribute to the enhancement of health and living conditions for the local population, while at the same time reducing the cost of water for those now depending on other water sources.”3 2. The participation of MIGA in the Project MIGA granted the Interagua project a guarantee of $18 million in 2001. According to MIGA, “the project represents MIGA’s first covera...

    IFC Compliance Advisor/Ombudsman - Ecuador
  18. Complaint > Empresa Electrica Pangue S.A.-02/Upper Bio-Bio Watershed

    Eligibility: English

    ...unknown impacts. Regarding the Pehuenche communities, the IFC investment team announced the creation of a Pehuenche controlled Foundation that would compensate for the social, ecological and cultural impacts of the Pangue dam. Six months before the presentation to the Board ENDESA was well advanced with the Ralco project, something Bank management, according to written documentation and statements, was definitely aware of. In June of 1992 ENDESA already had in its hands the p...

    IFC Compliance Advisor/Ombudsman - Chile
  19. Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

    Agreement: Full Report

    ...Unknown1 Insecticide  Skin, eye, respiratory irritant1 NSEL BASSIANA 2010 bassiana (fungus) 26 Table 3: Summary of Agrichemicals Currently used at ISA and their Potential Health Effects (Continued) Agrichemical Period Active Vapor Pressure Boiling Point Use Health Haza...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  20. Complaint > PT Weda Bay Nickel-01/Weda Bay

    Eligibility: Ombudsman Assessment Report: Complaint Regarding the MIGA PT Weda Bay Nickel Project (#8113), Halmahera Island, North Maluku, Indonesia, June 2011

    ...unknown” and “The Tobelo Forest Community at the present time is in … a location for which an RSF is being offered;” this project must still document the impact that might occur and get information and involve traditional community participation in the project area. PS8: Cultural Heritage PS8 stipulates, among other conditions, that “the client is responsible for siting and designing a project to avoid significant damage to cultural heritage; that the client will not s...

    IFC Compliance Advisor/Ombudsman - Indonesia - 2011