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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Ingenio Montelimar-01/Montelimar Environs

    Agreement: Signed Agreement with annexes- Montelimar 01 - English

    ...President Víctor Manuel Solórzano Flores - Vice president Basilio Antonio Martínez - Secretary Yoban Sebastián Rodriguez Núnes - Treasurer Víctor Hernández Sequeira - Chairman Edwin Cáceres Rojas - Advisor Cecilio Rojas – responsible for oversight For Corporación Montelimar S.A.: Oscar Montealegre – General Manager Oscar Gutiérrez – Administrative Manager Danelia Baltodano – HR Manager Marlon Vargas – Supervisor of the agricultural production Varinia Herrera – Cooordinador of CSR and communica...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  2. Complaint > VEIL II-01/ Ratanakiri Province

    Agreement: English

    ...Vice President of the World Bank Group. Among the agreements reached is a company commitment not to develop any additional areas, and to negotiate compensation, should any community land be found to have been developed by the company, or to return the land. The parties continue to meet and discuss issues of concern, facilitated by CAO. Details on the agreements, including joint statements by the parties and letters from the company outlining their commitments, are available at www.cao-ombudsman....

    IFC Compliance Advisor/Ombudsman - Cambodia
  3. Complaint > Yanacocha-02/Cajamarca

    Agreement: November 2001

    ...President (CTAR Dialogue Table). Mr. Martin Soto Guevara, Technical Secretary for Decentralisation, and Advisor to the Minister and Vice-Minister of Infrastructure, is in charge of the Dialogue Table that has been convened in Cajamarca to decrease the controversies related to environmental and social impacts citizens maintain have been provoked by mining operations at Minera Yanacocha. The meeting was attended by the Cajamarca congressional delegation, ecological groups, NGO’s and other members ...

    IFC Compliance Advisor/Ombudsman - Peru
  4. Complaint > Chad-Cameroon Pipeline-03/Doba

    Agreement: Progress Report on CAO Dispute Resolution Process - Chad - May 30, 2014

    ...Vice President of the CAO paid a working visit to Chad which included a field visit to engage with the affected communities and their representatives, detailed discussions with ESSO and courtesy calls to a number of government officials including the Prime Minister. Both the community representatives and the ESSO have committed to addressing outstanding issues through a mediated negotiation process in partnership with the CAO. 3

    IFC Compliance Advisor/Ombudsman - Chad - 2014
  5. Complaint > Maple Energy-01/Nuevo Sucre and Canaan

    Agreement: English

    ...Vice-President; Antonio Bernales, independent facilitator; Susana Rodríguez, Research Analyst, and Ana María Aguilar, CAO consultant. As per the discussion between the parties, the following was agreed in this Memorandum dated April 29, 2011: Internet – as per the discussion at the dialogue table regarding improvements in communication, the Parties agreed that an Internet connection will be installed in Canaan and another in Nuevo Sucre. A technician from Maple will visit the communities to chec...

    IFC Compliance Advisor/Ombudsman - Peru
  6. Complaint > Interagua-01/Guayaquil

    Agreement: Memorandum of Agreement 5 - July 2, 2009

    ...vice to Users and Community Engagement II. Agreement proposal for the cases submitted by the OBSERVATORIO III. Process of study contracting IV. Catastrophic illnesses cases V. Testing of meters I. Improvements on the Service to Users and Community Engagement INTERAGUA reported on its new approach and improvements regarding customer service and community management. Policy and improvements are oriented to work hand in hand with the community an...

    IFC Compliance Advisor/Ombudsman - Ecuador
  7. Complaint > Ingenio Montelimar-01/Montelimar Environs

    Agreement: Final Agreement with Annexes - Montelimar 01 - October 2019 - English

    ...vice to Managua for their medical appointments and hemodialysis services, as well as support with food allowances and in some cases, transportation vouchers to leave their communities to get to the bus stop for transportation to Managua. 4.2.3 The Manantial de Agua Viva Multiple Service Garment Cooperative, R.L. (COSEMUNAV, R.L. – Cooperativa Textil de Servicios Múltiples Manantial de Agua Viva, R.L.) was created, made up of one hundred and seventy two members, who ...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  8. Complaint > Yanacocha-02/Cajamarca

    Agreement: Mediation Report, August 2001

    ...Vice President for Latin America Government Mayor of the Province of Cajamarca Environmental Committee of the Provincial Council of Cajamarca Mayor of Magdalena District Mayors Mayors and Assistant Mayors from the Centros Poblados Menores of Cajamarca, Banos del Inca and La Encanada, Magdalena Defensoria del Pueblo Civil Society Las Rondas Campesinas Femenina del Norte/FEROCAFENOP Representatives of other organizational mechanisms of Rondas Campesinas ECOVIDA VALLEVIDA CARE Peru CIPDER (Consorci...

    IFC Compliance Advisor/Ombudsman - Peru
  9. Complaint > Oyu Tolgoi-01/Khanbogd

    Agreement: Khanbogd Tri-Partite Council MoU - English

    ...Vice-President, Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA Fax: (+1) (202) 522-7400 e-mail: cao-compliance@ifc.org Dear Ms. Taylor, We, the undersigned residents of Javhlant and Gavliut baghs1 of Khanbogd soum2, South Gobi aimag3 of Mongolia, organized into the Gobi Soil NGO, hereby submit this complaint to the Compliance Advisor/Ombudsman (“CAO”) concerning the Oyu Tolgoi copper-gold-silver mining project (“Oyu Tolgoi Proj...

    IFC Compliance Advisor/Ombudsman - Mongolia
  10. Complaint > Yanacocha-02/Cajamarca

    Agreement: January 2002

    ...Vice President for Latin America, Newmont Mining Corporation • Ministry of Energy and Mines 17

    IFC Compliance Advisor/Ombudsman - Peru