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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Institutional Reform Development Policy Financing

    Eligibility: 57-Final Eligibility Report (English)

    ...Vice their convenience with Bank President (November 8, 2009). They were systematically invited to relevant events held in representatives to inform them Sana’a. about plans for the translation and again, once the translation is ready, to discuss their concerns. PARTICIPATION AND CONSULTATION IN MNA Review the system to monitor Review completed. The Regional Vice President assigned the Development Effectiveness Unit effective compliance with the the responsibili...

    WB Inspection Panel - Yemen - 2009
  2. Complaint > Bujagali Energy-07/Bujagali

    Eligibility: MIGA Response to CAO Assessment Report

    ...Vice President and Chief Executive Officer May 9,2016 Mr. Osvaldo L. Gratacos Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue, N.W. Washington DC 20433 MICA's response to CAO Assessment Report regarding the seventh complaint in relations to Bujagali Hydro Power Project...

    IFC Compliance Advisor/Ombudsman - Uganda
  3. Complaint > Ambuklao-Binga Hydroelectric Power-01/Binga

    Eligibility: Stakeholder Assessment and Framework - July 30, 2008

    ...President ? Vice President Gordon Fritz PSALM Officials Helen Tolentino VP Contract Management & Corporate Services Chito (?) Contracts Manager * We recognize some names may have been omitted by mistake and other names on the list are incomplete or may be misspelled. We apologiz...

    IFC Compliance Advisor/Ombudsman - Philippines
  4. Complaint > Egyptian Indian Polyester Company - Sokhna-02/India

    Eligibility: Egypt EIPC-02 Assessment Report - May 2018

    ...Vice President of Logistics, regarding the IFC-supported project in Ain Sokhna, Egypt. The Complainant claims that the Company failed to compensate him for work done between April 2015 and November 2015, and that the Company did not comply with the terms of his contract, which requires three months’ advance notice, prior to terminating the contract, or payment in lieu thereof. At the time the complaint was filed, the Complainant claimed that he had been waiting for outstanding remuneration due t...

    IFC Compliance Advisor/Ombudsman - Egypt - 2018
  5. Complaint > NTPC I Power Generation Project

    Eligibility: Management Report and Recommendation

    ...Vice President, specifically included the following: “On the social aspects, a question has been raised regarding the overall resettlement policy of NTPC. Does the R&R policy conform to O.D. 4.30? What assurances/actions should be obtained at appraisal?” These issues were discussed extensively at the RLC meeting, and at two subsequent meetings held at the instruction of the Regional Vice President. L ...

    WB Inspection Panel - India - 1997
  6. Complaint > Lukoil Overseas-02/Berezovka

    Eligibility: English

    ...Vice President, Operations and Acting Executive Vice President John Butler, IFC, Karachaganak Project Officer Lubomir Varbanov, IFC, Senior Investment Specialist Issak Sekeev, Outreach, КРО Paulo Campelli, General Director, KPO Cameron Crawford, Operations Director, KPO Jack Hinton, KIO (КРO) 7. In order to solve the problems, the residents of Berezovka have maintained contact with the following individuals at the CAO: Meg Taylor, CAO ...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  7. Complaint > Jamuna Multipurpose Bridge Project

    Eligibility: Inspection Panel Report and Recommendation

    ...Vice President and attaches Memoranda from the Senior Vice President General Counsel to the Chairman of the Inspection and General Counsel and the Panel's Chairman, that Panel dated January 29, 1997. especially paragraph refer to a meeting between Senior Management and ;(a) (Attachment 3). 4 Panel Process the matters raised in their do...

    WB Inspection Panel - Bangladesh - 1996
  8. Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

    Eligibility: CAO Media Statement, January 26, 2012

    ...Vice President, World Bank Group. “It is CAO’s hope that broader engagement will lead to a collaborative effort during 2012 to tackle chronic kidney disease in Central America.” More information is available at www.cao-ombudsman.org. Note to editors: The Office of the Compliance Advisor Ombudsman (CAO) is the independent accountability mechanism for the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA)—the private sector lending and insurance arms of...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  9. Complaint > Quilleco Hydropower Project

    Eligibility: 67-Eligibility Report (English)

    ...President of the World Bank at the time, Mr. James Wolfensohn, and IFC’s Executive Vice President at the time, Mr. Jannik Lindbaek, appointed Dr. Jay Hair (then President of IUCN – the International Union for Conservation of Nature) to prepare another report; in July 1997 an edited version of the report was made public. The third is a report of IFC’s Compliance Advisor Ombudsman (CAO). In July 2002, downstream municipalities flooded by water releases from the Pangue dam’s reservoir during heavy ...

    WB Inspection Panel - Chile - 2010
  10. Complaint > TANAP-02/Garajemirli

    Eligibility: MIGA Response to CAO Assessment Report - TANAP-02

    ...Vice President and Chief Executive Officer ~ WORLD BANK GROUP

    IFC Compliance Advisor/Ombudsman - Azerbaijan, Georgia, Turkey
  11. Complaint > Trans-Anatolian Pipeline-01/Vale

    Eligibility: MIGA Response to CAO - TANAP-01 - Dec 2017

    ...Vice President and Chief Executive Officer @woRLD BANK GROUP

    IFC Compliance Advisor/Ombudsman - Azerbaijan, Georgia, Turkey
  12. Complaint > Rajamandala Hydropower Project-01/Bantarcaringin Kampong

    Eligibility: MIGA Formal Response - Rajamandala Project- September

    ...Vice President and Chief Executive Officer @ WORLD BANK GROUP

    IFC Compliance Advisor/Ombudsman - Indonesia
  13. Complaint > Bujagali Energy-08/Bujagali

    Eligibility: MIGA Response to CAO Assessment Report

    ...Vice President and Chief Executive Officer @ woRLD BANK GROUP

    IFC Compliance Advisor/Ombudsman - Uganda
  14. Complaint > Marena Renovables Wind Project 2

    Eligibility: Issuance of Eligibility Memorandum

    ...President of the Bank, the Country Office Representative, Project Team, and Executing Agency1 FROM: Isabel Lavadenz Paccieri, Project Ombudsperson VIA: Victoria Márquez-Mees, Executive Secretary CC: Independent Consultation and Investigation Mechanism REFERENCE: ME-MICI002-2012. Mareña Renovables Wind Project (2644...

    IDB Independent Consultation and Investigation Mechanism - Mexico - 2013
  15. Complaint > Highlands Water Project - Phase 1B, 2nd Request

    Eligibility: 15-Eligibility Report (English)

    ...Vice President and General Counsel. The first memorandum (reference IDA/R 95-83) from the President ad interim (which was submitted to Board approval on a non-objection basis) stated that “[n]either the Requesters’ claim, nor OMS 1.28, which is the basis of the Requesters’ claim, covers any matters related to the design, appraisal and/or implementation of any project financed by the Bank or IDA” and concluded that “[t]he correct reading of the Resolution makes this particular request inadmissibl...

    WB Inspection Panel - Lesotho - 1999
  16. Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

    Eligibility: 47-Management Report and Recommendation (English)

    ...Vice Presidency MoPWTT Ministry of Public Works, Transport and Telecommunications MoU Memorandum of Understanding OMS Operational Manual Statement OP Operational Policy OPCS Operations Policy and Country Services Vice Presidency PAD Project Appraisal Document SCDP Southern Coast Development Plan UNECE United Nations Economic Commission for Europe LIST OF OPERATIONAL POLICIES AND OPERATIONAL MANUAL S...

    WB Inspection Panel - Albania - 2007
  17. Complaint > Isolated Indigenous Peoples Reservations Regularization

    Eligibility: Eligibility Memorandum Public Disclosure

    ...Vice Ministry for Intercultural Affairs. On 11 June 2018, the Independent Consultation and Investigation Mechanism (MICI) received a Request from the Asociación Interétnica de Desarrollo de la Selva Peruana [Interethnic Association for the Development of the Peruvian Rainforest] (AIDESEP) on behalf of the Kugapakori, Nahua, Nanti and other PIACI, with advice from the organization Derecho, Ambiente y Recursos Naturales (DAR). The Request warns that the IDB-supported territorial regularization wou...

    IDB Independent Consultation and Investigation Mechanism - Peru - 2018
  18. Complaint > Blumenau's Sustainable Urban Mobility Program

    Eligibility: Eligibility Memorandum Public Disclosure

    ...Vice President for Countries, Vice President for Sectors and Knowledge, Infrastructure Manager, Representative in Brazil, Chief of the Environmental and Social Safeguards Unit Subject: Case MICI-BR-2015-0093 “Blumenau Sustainable Mobility Program” (BR-L1272). Management Response upon registration of the Request and comments on the ineligibility of the case for the Consultation Phase and for the Compliance Review Phase 1. Objective The...

    IDB Independent Consultation and Investigation Mechanism - Brazil - 2015
  19. Complaint > Lukoil Overseas-02/Berezovka

    Eligibility: Russian

    ...Vice President, Operations and Activng Executive Vice President John Butler, IFC, Karachaganak Project Officer Lubomir Varbanov, IFC, Senior Investment Specialist Issak Sekeev, Outreach, КРО Paulo Campelli, General Director, KPO Cameron Crawford, Operations Director, KPO Jack Hinton, KIO (КРO) 10 7. Для решения проблем жители Березовки поддерживали контакт со следующими лицами в САО: Meg Taylor, ...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  20. Complaint > AD Hydro Power Limited-01/Himachal Pradesh

    Eligibility: English

    ...President and Vice President) 7/23 Panchayat Membership at-large (4 of 7 members) 7/23 Road construction site tour and discussion of impacts with villagers 7/23 Mr. Ashok Joshi, Bilhwara Company - meeting #3 7/24 Mr. Chamel Singh, Kullu Deputy Commissioner The CAO team sought to 1) listen to understand the current situation; 2) ensure that all community members have a shared understanding of why the CAO was visiting the project; and 3) clarify how CAO could assist the community with ...

    IFC Compliance Advisor/Ombudsman - India - 2006
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