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ADB Special Project Facilitator and Compliance Review Panel
Does the IAM inform complainants why their complaints failed?
Yes
Benchmark Category
Initial screening and response to a complaint
Date of Policy Review
Jan, 2012
Page Updated On:
May 11, 2021, 5 p.m.
Citations
Notes
The policy indicates that the mechanism will inform claimants of the eligibility decision, but does not indicate whether it will explain why the decision was reached.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review