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EBRD Independent Project Accountability Mechanism
Does the IAM inform complainants why their complaints failed?
Other
Benchmark Category
Initial screening and response to a complaint
Date of Policy Review
May, 2019
Page Updated On:
May 11, 2021, 5 p.m.
Citations
Notes
The policy states only that IPAM will notify complainants when a complaint does not meet one or more criteria and it believe it is possible to remedy this failure.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review