UNDP Stakeholder Response Mechanism Benchmark | Accountability Console

UNDP Stakeholder Response Mechanism

Does the complainant have a time period to respond to a rejected complaint?

Yes

Benchmark Category

Initial screening and response to a complaint

Date of Policy Review

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Notes

Complainants can ask for a review of eligibility determinations. The policy does not specify a timeframe.

How do other IAMs compare?

IAM	Answer
OPIC Office of Accountability	Unknown
UNDP Social and Environmental Compliance Unit	Unknown
DEG/FMO/PR Independent Complaints Mechanism	Other
EBRD Project Complaint Mechanism	Other
ADB Special Project Facilitator and Compliance Review Panel	Unknown
IDB Independent Consultation and Investigation Mechanism	Other
AFD Environmental and Social Complaints Mechanism	Unknown
EIB Complaints Mechanism	Unknown
EBRD Independent Project Accountability Mechanism	Other
GCF Independent Redress Mechanism	Other
AfDB Independent Recourse Mechanism	Unknown
WB Inspection Panel	Unknown
WB Accountability Mechanism	No

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review