Complaints | Accountability Console
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IAM: IFC Compliance Advisor/Ombudsmanx Investment Type: Financial intermediaryx

Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.


Complaint Filters

IAM
Status
Issue
Filer Type
is registered
Is eligible
Has DR Agreement
Non-Compliance Found
Is monitored
Complaint Country
Complaint Region
Rejection Reasons
Year Filed
Year Closed
Min Duration (months)
Max Duration (months)
Has Commitments
Commitment Status
Community Facing Commitments
Institution Facing Commitments

Complaint Stage Filters

Registration Outputs
Has registration report
Unregistered - Reasons
Eligibility Outputs
Has eligibility report
Ineligibility - Reasons
Dispute Resolution Outputs
Has dr report
No DR - Reasons
Compliance Review Outputs
Has compliance report
No CR - Reasons
Monitoring Outputs
Has monitoring report
No Monitoring - Reasons

Project Filters

Bank
Project
Client
Implementer
Sector
Investment Type
Project Country
Project Region
Clear
IFC/MIGA CAO Complaints IAM Country Date Filed Status
Africa Investco-01 IFC CAO Mauritius 28/03/2012 Closed With Outputs Outside Process
Agri-Vie Fund-01/Kiboga IFC CAO Uganda 20/12/2011 Closed With Outputs
Agri-Vie Fund-02/Mubende IFC CAO Uganda 20/12/2011 Closed With Outputs
CIFI-01/Hidro Santa Cruz IFC CAO Guatemala 15/07/2015 Monitoring
Chad-Cameroon Pipeline-01 IFC CAO Cameroon, Chad 01/10/2009 Closed Without Outputs
Chad-Cameroon Pipeline-02/Cameroon IFC CAO Cameroon 16/05/2011 Closed With Outputs
Chad-Cameroon Pipeline-03/Doba IFC CAO Chad 20/10/2011 Closed With Outputs
Ficohsa-01/ CAO Vice President Request IFC CAO Honduras 21/08/2013 Closed With Outputs
Ficohsa-02/Tela IFC CAO Honduras 09/10/2015 Closed Without Outputs
CAO Compliance Audit of IFC's Financial Sector Investments IFC CAO World 01/04/2011 Monitoring
Financial Intermediary (FI)-01/Aguan Valley IFC CAO Honduras 25/07/2014 Closed Without Outputs
India Infrastructure Fund-01/Dhenkanal District IFC CAO India 15/04/2011 Monitoring
Niger Delta Contractor Revolving Credit Facility-01/Niger Delta IFC CAO Nigeria 01/06/2001 Closed Without Outputs
Real LRIF-01/Coban IFC CAO Guatemala 29/10/2014 Monitoring
VEIL II-01/ Ratanakiri Province IFC CAO Cambodia 10/02/2014 Active
Nedbank Tier II-01/Kintinian IFC CAO Guinea 27/04/2017 Active
Rizal Commercial Banking Corporation (RCBC)-01 IFC CAO Philippines 11/10/2017 Monitoring
Financial Intermediaries 01-03 IFC CAO Cambodia 11/06/2018 Active
Indorama Kokand/Hamkor Bank-01 IFC CAO Uzbekistan 30/06/2016 Monitoring
Financial Intermediaries-04 IFC CAO Cambodia 10/02/2022 Active