Appui au Secteur de L'Eau Potable | Accountability Console
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Appui au Secteur de L'Eau Potable

Issues

Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 537

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Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 494

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Environmental

Description: Complaint raises concerns regarding environmental impacts that do not refer specifically to water, pollution, or biodiversity.

Complaints with this Issue: 408

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Sectors

Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 994

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Project

Name: Appui au Secteur de L'Eau Potable

Investments: EIB

Client:

Support: Loans, Risk Guarantee

Country: Tunisia

Complaint

IAM: Complaints Mechanism (CM)

ID: SG/E/2023/08

Date Filed: March 21, 2023

Date Closed: March 27, 2024

Status: Closed With Outputs

Description

In March 2023, the Complaints Mechanism received a complaint from an individual in Tunisia alleging a lack of (i) adequate compensation, (ii) informed participation and (iii) reduction of adverse impacts of the project. The complainant claimed to have been expropriated of approximately 1.5 hectares of agricultural land with about 140 olive trees due to the project. In addition to the compensation to be paid, the complainant requested the promoter to save as many olive trees as possible from being uprooted and to provide access to the remaining part of the land not affected by the project.

Complaint Stages

Filing

March 21, 2023

Filing

Status:

Start Date: March 21, 2023

Registration

March 21, 2023 -

May 4, 2023

Registration

Status: Closed With Output

Start Date: March 21, 2023

End Date: May 4, 2023

Eligibility

May 4, 2023 -

Sept. 29, 2023

Eligibility

Status: Closed With Output

Start Date: May 4, 2023

End Date: Sept. 29, 2023

Dispute Resolution

Sept. 29, 2023 -

March 27, 2024

Dispute Resolution

Status: Closed With Output

Start Date: Sept. 29, 2023

End Date: March 27, 2024

Compliance Review

Not Undertaken

Compliance Review

Status: Not Undertaken

Explanation: Case closed in earlier stage, Complaint settled in Dispute Resolution so Compliance Review not offered

Has Compliance Report: No

Non-Compliance Found: No

Monitoring

Not Undertaken

Monitoring

Status: Not Undertaken

Explanation: Unknown

Closed

March 27, 2024

Timeline