In July 2003, Citizens for a Better Environment, a local civil society organization, lodged a complaint with CAO on behalf of the people of Ming’omba & Kawama. The complaint raised issues relating to IFC’s responsibilities for an on-going resettlement action plan during and after its exit from the project. The following concerns were raised: 1. IFC exited the project before full implementation of the RAP and failed to put in place mechanisms for monitoring to ensure full implementation of RAP over the post-exit period in accordance with IFC policies and standards; 2. In contrast with its policy on consultation and disclosure, IFC failed to consult on or publicly disclose to affected communities the decision to exit the project, which caused uncertainty and desperation amongst affected communities.