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Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.


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Inter-American Development Bank MICI Complaints IAM Country Date Filed Status
El Dorado International Airport IDB MICI Colombia 12/08/2011 Closed With Outputs
IFC/MIGA CAO Complaints IAM Country Date Filed Status
Aconcagua-01/Santa Barbara IFC CAO Chile 11/11/2009 Closed Without Outputs
Africa Investco-01 IFC CAO Mauritius 28/03/2012 Closed With Outputs Outside Process
Agri-Vie Fund-01/Kiboga IFC CAO Uganda 20/12/2011 Monitoring
Agri-Vie Fund-02/Mubende IFC CAO Uganda 20/12/2011 Monitoring
Alex Dev-01/Wadi al-Qamar IFC CAO Egypt 09/04/2015 Active
Alqueria-01/Cajica IFC CAO Colombia 11/04/2013 Monitoring
Atul Ltd.-01/Gujarat IFC CAO India 01/06/2006 Closed With Outputs
Axzon-01/Halych and Kalush IFC CAO Ukraine 03/02/2014 Active
Bank Alfalah-01/Saddar Karachi IFC CAO Pakistan 06/05/2015 Closed Without Outputs
Bankers Petroleum-01/Patos IFC CAO Albania 13/03/2013 Closed With Outputs
Bilt Paper B.V-01/Sipitang IFC CAO Malaysia 13/09/2014 Closed Without Outputs
Bilt Paper-02/Sipitang IFC CAO Malaysia 01/06/2015 Closed With Outputs
Chemplast-01/ Cuddalore District IFC CAO India 01/06/2002 Closed Without Outputs
Comsur V-01/Bosque Chiquitano IFC CAO Bolivia 01/06/2003 Closed With Outputs
Empresa Electrica Pangue S.A.-01/Upper Bio-Bio Watershed IFC CAO Chile 01/08/2000 Closed With Outputs
Empresa Electrica Pangue S.A.-02/Upper Bio-Bio Watershed IFC CAO Chile 01/07/2002 Closed With Outputs
Empresa Electrica Pangue S.A.-03/Mulchen IFC CAO Chile 01/10/2008 Closed Without Outputs
Enso Albania-01 IFC CAO Albania 22/06/2015 Monitoring
Ficohsa-01/ CAO Vice President Request IFC CAO Honduras 21/08/2013 Monitoring
Ficohsa-02/Tela IFC CAO Honduras 09/10/2015 Closed Without Outputs
Harmon Hall-01/Mexico IFC CAO Mexico 02/12/2011 Closed With Outputs
Harmon Hall-02/Puerto Vallarta IFC CAO Mexico 06/09/2013 Closed Without Outputs
Harmon Hall-03/ Puerto Vallerta IFC CAO Mexico 06/11/2013 Closed Without Outputs
Harmon Hall-04/ Puerto Vallerta IFC CAO Mexico 06/11/2013 Closed Without Outputs
Harmon Hall-05/ Puerto Vallerta IFC CAO Mexico 06/11/2013 Closed Without Outputs
Harmon Hall-06/ Merida Campestre IFC CAO Mexico 06/11/2013 Closed Without Outputs
Harmon Hall-07/San Luis Potosi IFC CAO Mexico 04/03/2014 Closed With Outputs Outside Process
Harmon Hall-08/Puerto Vallarta IFC CAO Mexico 14/03/2014 Closed Without Outputs
India Infrastructure Fund-01/Dhenkanal District IFC CAO India 15/04/2011 Monitoring
Kalahari Diamond-01/Kalahari IFC CAO Botswana 01/11/2004 Closed Without Outputs
Konkola Copper Mines Plc (KCM)-01/Ming'omba and Kawama IFC CAO Zambia 01/07/2003 Closed Without Outputs
Konkola Copper Mines Plc (KCM)-02/ Kawama IFC CAO Zambia 01/06/2008 Closed Without Outputs
Lafarge Surma Cement -01 IFC CAO India 06/01/2014 Closed Without Outputs
Lonmin-02/Marikana IFC CAO South Africa 16/06/2015 Active
Lydian Intl3-01/Gndevaz & Jermuk IFC CAO Armenia 16/04/2014 Closed With Outputs
Lydian Intl3-02/Gndevaz IFC CAO Armenia 25/07/2014 Closed With Outputs
Mahindra Farm Services-01/Confidential IFC CAO India 04/03/2007 Closed Without Outputs
Mahindra Farm Services-02/Confidential IFC CAO India 04/03/2007 Closed Without Outputs
Mahindra Farm Services-03/Confidential IFC CAO India 04/03/2007 Closed Without Outputs
Mahindra Farm Services-04/Confidential IFC CAO India 04/03/2007 Closed Without Outputs
Maple Energy-01/Nuevo Sucre and Canaan IFC CAO Peru 06/04/2010 Closed Without Outputs
Mindoro Resources-01/Jabonga IFC CAO Philippines 16/09/2011 Closed Without Outputs
Pan African Paper-01/Webuye IFC CAO Kenya 01/02/2008 Closed Without Outputs
Plato-01/Bishkek IFC CAO Kyrgyzstan 07/04/2015 Closed Without Outputs
Quellaveco-01/Moquegua IFC CAO Peru 26/11/2011 Monitoring
Ramky-03/Gummidipoondi IFC CAO India 19/10/2007 Closed Without Outputs
Real LRIF-01/Coban IFC CAO Guatemala 29/10/2014 Monitoring
Standard Profil-01/Duzce IFC CAO Turkey 01/09/2008 Closed With Outputs
TCQ-01/Puerto Quetzal IFC CAO Guatemala 20/03/2014 Closed Without Outputs
Tata Tea-02/Assam IFC CAO India 02/02/2013 Monitoring
Tata Tea/CAO Vice President Request IFC CAO India 01/05/2012 Monitoring
Tsodilo-01/Badplaas IFC CAO South Africa 22/04/2013 Closed Without Outputs
Tullow Oil, Kosmos Energy & Jubilee FPSO-01/CAO Vice President Request IFC CAO Ghana 19/08/2010 Closed Without Outputs
VEIL II-01/ Ratanakiri Province IFC CAO Cambodia 10/02/2014 Monitoring
Yanacocha-04/Cajamarca IFC CAO Peru 22/11/2012 Closed Without Outputs
Yanacocha-05/Cajamarca IFC CAO Peru 07/06/2013 Closed Without Outputs
Yanacocha-06/Cajamarca IFC CAO Peru 06/02/2014 Closed Without Outputs
Yanacocha-07/Cajamarca IFC CAO Peru 10/03/2014 Closed Without Outputs
AGL-01/Makhalakidzeebi IFC CAO Georgia 15/02/2018 Active
Alex Dev Ltd-03/Beni Suef IFC CAO Egypt 10/05/2017 Active
Alex Dev Ltd-02/Beni Suef IFC CAO Egypt 13/02/2017 Active
Bridge International Academies-1/Kenya IFC CAO Kenya 16/04/2018 Active
Rizal Commercial Banking Corporation (RCBC)-01 IFC CAO Philippines 11/10/2017 Active
Yanacocha-09/Cajamarca IFC CAO Peru 17/01/2017 Monitoring
Yanacocha-10/Cajamarca IFC CAO Peru 10/05/2017 Monitoring
Yanacocha-11/Cajamarca IFC CAO Peru 06/12/2017 Closed Without Outputs
Zalagh-01/Tiddas IFC CAO Morocco 21/03/2016 Monitoring
Financial Intermediaries 01-03 IFC CAO Cambodia 11/06/2018 Active
Condor Gold-01/Santa Cruz de la India IFC CAO Nicaragua 26/07/2018 Closed Without Outputs
TPBank and VPBank-01/Ratanakiri Province IFC CAO Cambodia 12/03/2019 Active
Enso Albania-02/Mat IFC CAO Albania 20/03/2019 Closed Without Outputs
Bridge International Academies-02/Kenya IFC CAO Kenya 16/02/2020 Active
Delonex and Africa Oil-01/Kerio Valley IFC CAO Kenya 06/08/2019 Active
Alcazar Energy-01/Jordan IFC CAO Jordan 02/03/2020 Active
Shapoorji Pallonji-01/Pune IFC CAO India 08/12/2020 Active
Bridge International Academies-03/Kenya IFC CAO Kenya 03/09/2020 Active
Bridge International Academies-04/Vice President request IFC CAO Kenya 16/02/2020 Active
Valor-01/Sao Paulo IFC CAO Brazil 12/03/2021 Active