Malawi NRWB Water Efficiency | Accountability Console
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Malawi NRWB Water Efficiency

Issues

Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 525

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Property damage

Description: Complaint raises concerns about specific harm to property, including buildings, land, or property value. Concerns related to physical or economic displacement, pollution, or community health and safety are not included.

Complaints with this Issue: 169

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Sectors

Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 964

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Other

Description: Project relates to an industry that does not fit in one of the other sectors. Projects about which there is no publicly available information regarding the industry are also included.

Complaints in this Sector: 596

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Project

Name: Malawi NRWB Water Efficiency

Investments: EIB 20160106

Client: Northern Region Water Board, Malawi

Support: Loans

Country: Malawi

Complaint

IAM: Complaints Mechanism (CM)

ID: SG/E/2021/16

Date Filed: July 9, 2021

Date Closed: Aug. 22, 2022

Status: Monitoring

Description

In July 2021, members from three communities in Northern Malawi complained regarding the social impact of an EIB-financed project of the Northern Region Water Board (NRWB). The main issues raised in the complaint concern stakeholder engagement, compensation and damages to properties.

Complaint Stages

Filing

July 9, 2021

Filing

Status:

Start Date: July 9, 2021

Registration

July 9, 2021 -

July 26, 2021

Registration

Status: Closed With Output

Start Date: July 9, 2021

End Date: July 26, 2021

Eligibility

July 26, 2021 -

Jan. 18, 2022

Eligibility

Status: Closed With Output

Start Date: July 26, 2021

End Date: Jan. 18, 2022

Dispute Resolution

Jan. 18, 2022 -

Aug. 22, 2022

Dispute Resolution

Status: Closed With Output

Explanation: Complaint not yet reached stage, Eligibility in progress

Compliance Review

Not Undertaken

Compliance Review

Status: Not Undertaken

Explanation: Case closed in earlier stage, Complaint settled in Dispute Resolution so Compliance Review not offered

Has Compliance Report: No

Non-Compliance Found: No

Monitoring

Aug. 22, 2022

Monitoring

Status: In Progress

Explanation: Complaint not yet reached stage, Eligibility in progress

Closed

Aug. 22, 2022

Timeline