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Medio Ambiente Water Infrastructure
Issues
Sectors
Complaint
IAM: Complaints Mechanism (CM)
ID: SG/E/2013/08/PR
Date Filed: Oct. 9, 2013
Date Closed: Nov. 29, 2013
Description
Complaint Stages
Filing
Oct. 9, 2013
Filing
Status:
Start Date: Oct. 9, 2013
Registration
Oct. 9, 2013 -
Oct. 9, 2013
Registration
Status: Closed With Output
Start Date: Oct. 9, 2013
End Date: Oct. 9, 2013
Eligibility
Oct. 9, 2013 -
Nov. 6, 2013
Eligibility
Status: Closed With Output
Explanation: Inadequate information, Early-stage project; Forwarded to other body within bank, Mechanism forwarded complaint to management; Outside of mandate, Project not implemented
Dispute Resolution
Not Undertaken
Dispute Resolution
Status: Not Undertaken
Explanation: Mechanism deemed involvement unnecessary; Case closed in earlier stage, Complaint was originally found ineligible or not registered; Addressed outside process, Matter resolved outside of mechanism; Forwarded to other body within bank, Mechanism forwarded complaint to management; Outside of mandate, Project not implemented
Compliance Review
Not Undertaken
Compliance Review
Status: Not Undertaken
Explanation: Mechanism deemed involvement unnecessary; Case closed in earlier stage, Complaint was originally found ineligible or not registered; Addressed outside process, Matter resolved outside of mechanism; Forwarded to other body within bank, Mechanism forwarded complaint to management; Outside of mandate, Project not implemented
Has Compliance Report: No
Non-Compliance Found: No
Monitoring
Not Undertaken
Closed
Nov. 29, 2013
Timeline
Involved Groups
Name | Complaints | Group Type |
---|---|---|
El Bergantes no se toca | 1 | Local CSO |