Mumbai Urban Transport Project (Second Request) | Accountability Console
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Mumbai Urban Transport Project (Second Request)

Issues

Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 551

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Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 509

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Due diligence

Description: Complaint raises concerns about inadequate or absent prior investigation of project impacts.

Complaints with this Issue: 489

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Livelihoods

Description: Complaint raises concerns about impacts on the means by which people make a living, including wage-based income, trade and bartering, agriculture, fishing, foraging, and other natural-resource based means.

Complaints with this Issue: 357

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Sectors

Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 1087

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Regulatory Development

Description: Project relates specifically to development or reform of legal frameworks, including laws and regulations.

Complaints in this Sector: 174

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Project

Name: Mumbai Urban Transport Project

Investments: WB

Client:

Support: Loans

Country: India

Complaint

IAM: Inspection Panel (Panel)

ID: 33

Date Filed: June 24, 2004

Status: Active

Description

The Requesters claim that they “are likely to suffer irreparable harm due to omission[s] and violation[s] by the Bank to comply with its own policies and procedures with respect to the design, appraisal, and implementation of the SCLR project financed by the Bank.” They refer to the Bank’s policies and procedures on disclosure of information, environmental assessment, involuntary resettlement, and project supervision and to rights of the locally affected people “to participation and consultation.” The Requesters claim that it has come to their attention that as a result of the Project they are to be relocated to the Mankhurd area, which they allege is a degraded environment and unsuitable for relocation. According to the Requesters, Mankhurd is “considered amongst the highest polluted areas in the Mumbai city and it is near [a] dumping ground spread across 110 Hectares of land.” They claim that around 4000 tons of garbage from Mumbai are dumped daily on this site, “ spreading many diseases like T.B.[sic], malaria, asthma, etc,” in nearby areas. They also claim that “ many huge, open drainages pass through this area carrying [the] city’s waste and drainage water to the nearby creek spreading [a] bad odour in the area.” The Requesters assert that the Mankhurd resettlement site is nearly fifteen kilometers away from Gazi Nagar. They claim that “significant damage would occur due to [the] failure to provide income restoration and it would destroy our livelihoods, our productive sources, disperse our social, economical network and kin groups.” The Requesters claim that there is sufficient space available nearby in places such as the Premier colony area, the New Mill area, Swadeshi Mill area, and the Bandra-Kurla Complex area, but that no space was allocated in these places for their convenient relocation. According to the Requesters, their rights to participation and consultation “were completely denied and no results obtained in our attempts to raise our concerns.” They also assert that the Bank did not disclose information to them. “Due to negligence by the Bank in disclosure of information and denial of our rights to participation and consultation, we were not able to put forth our such suggestions in the interest of affected public at large to resettle us in the nearby area in accordance with the criteria of the state government to rehabilitate PAPs to the nearest possible open plots of land.” They further claim that the Bank has failed to supervise the design of the resettlement plan “with respect to our livelihoods, traveling distance, education of children and their admissions in respective medium schools, destruction of our source of income, our social, economical network and infrastructure.” The Requesters state that the public information center “opened at the instance of World Bank” is in poor condition and that when they visited they “always found it vacant with no attendant present to provide any sort of information.” Finally, the Requesters claim that when the design of the proposed bridge was being finalized, they were “not provided with an opportunity” to offer their suggestions, and if they had been, they would have suggested a different style, which “would have significantly reduced the number of PAPs,” and solved “other problems.” The Requesters assert that they have already made their grievances known to the Government of Maharashtra and to the Government of India, but have received no response. They claim that they have complained to the Bank’s office in New Delhi stating their grievances but that the officer responsible “failed to provide us any satisfactory reply that how and in what manner the policies of the World Bank have been followed.” The Requesters claim “that the above actions/omissions, which are contrary to the above policies or procedures, have materially and adversely affected our rights/interests and request the Inspection Panel to recommend to the Bank’s Board of Executive Directors that an investigation of these matters be carried out in order to resolve the problem.” The above claims may constitute violations by the Bank of various provisions of the following operational policies and procedures: OP/BP 4.01 Environmental Assessment OD 4.30 Involuntary Resettlement OP/BP 13.05 Project Supervision World Bank Policy on Disclosure of Information

Complaint Stages

Filing

June 24, 2004

Filing

Status:

Start Date: June 24, 2004

Registration

June 24, 2004 -

June 29, 2004

Registration

Status: Closed With Output

Start Date: June 24, 2004

End Date: June 29, 2004

Eligibility

June 29, 2004 -

Sept. 3, 2004

Eligibility

Status: Closed With Output

Start Date: June 29, 2004

End Date: Sept. 3, 2004

Dispute Resolution

Not Undertaken

Dispute Resolution

Status: Not Undertaken

Explanation: Not offered by mechanism, Dispute resolution was not an option in this case; Not offered by mechanism, Stage is not practiced by mechanism

Compliance Review

Sept. 3, 2004 -

Dec. 21, 2005

Compliance Review

Status: Closed With Output

Start Date: Sept. 3, 2004

End Date: Dec. 21, 2005

Has Compliance Report: Yes

Non-Compliance Found: Yes

Monitoring

Closed With Output

Monitoring

Status: Closed With Output

Start Date: None

Closed

Not Closed

Timeline

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