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Municipal and Regional Infrastructure Loan

Issues

Community health and safety

Description: Complaint raises concerns related to public health and safety including incidents of or an increase in accidents, release of hazardous materials, and spread of diseases. Concerns related to retaliation and/or violence are not included.

Complaints with this Issue: 274

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Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 429

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Due diligence

Description: Complaint raises concerns about inadequate or absent prior investigation of project impacts.

Complaints with this Issue: 411

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Property damage

Description: Complaint raises concerns about specific harm to property, including buildings, land, or property value. Concerns related to physical or economic displacement, pollution, or community health and safety are not included.

Complaints with this Issue: 112

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Sectors

Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 609

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Project

Name: Municipal and Regional Infrastructure Loan

Investments: EIB

Client:

Support: Loans

Country: Serbia

Complaint

IAM: Complaints Mechanism (CM)

ID: SG/E/2012/02

Date Filed: Feb. 29, 2012

Date Closed: May 14, 2014

Status: Closed Without Outputs

Description

On 1 March 2012, the EIB Complaints Mechanism (EIB-CM) received a complaint concerning a sub-project of the Municipal and Regional Infrastructure Loan in Serbia. The complainant alleged that the investor and the beneficiary of the contested sub-project began substantial construction works in August 2011 without any prior notice to the complainant, who resided in one of the two apartments at the ground floor of the concerned building. The complainant alleged that the construction works were causing significant damage to his health and safety and stated that, when applying for the funds, the beneficiary and the investor of the EIB financial assistance had concealed the fact that private tenants lived inside the building.

Complaint Stages

Filing

Feb. 29, 2012

Filing

Status:

Start Date: Feb. 29, 2012

Registration

Feb. 29, 2012 -

Feb. 29, 2012

Registration

Status: Closed With Output

Start Date: Feb. 29, 2012

End Date: Feb. 29, 2012

Eligibility

Feb. 29, 2012 -

May 20, 2012

Eligibility

Status: Closed With Output

Start Date: Feb. 29, 2012

End Date: May 20, 2012

Dispute Resolution

Closed Without Output

Dispute Resolution

Status: Closed Without Output

Start Date: None

End Date: May 1, 2014

Compliance Review

Closed With Output

Compliance Review

Status: Closed With Output

Explanation: Mechanism deemed involvement unnecessary

Has Compliance Report: No

Non-Compliance Found: No

Monitoring

Not Undertaken

Monitoring

Status: Not Undertaken

Explanation: Case closed in earlier stage

Closed

May 14, 2014

Timeline

Related Complaints

Project IAM Country Date Filed Status
Municipal and Regional Infrastructure Loan 2 EIB CM Serbia 07/10/2014 Closed Without Outputs
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