Municipal and Regional Infrastructure Loan | Accountability Console
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Municipal and Regional Infrastructure Loan

Issues

Community health and safety

Description: Complaint raises concerns related to public health and safety including incidents of or an increase in accidents, release of hazardous materials, and spread of diseases. Concerns related to retaliation and/or violence are not included.

Complaints with this Issue: 336

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Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 495

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Due diligence

Description: Complaint raises concerns about inadequate or absent prior investigation of project impacts.

Complaints with this Issue: 456

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Property damage

Description: Complaint raises concerns about specific harm to property, including buildings, land, or property value. Concerns related to physical or economic displacement, pollution, or community health and safety are not included.

Complaints with this Issue: 154

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Sectors

Education

Description: Project relates to schooling at all levels, public or private, including support for policy reform, educational infrastructure, teachers, and broader acess to education.

Complaints in this Sector: 27

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Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 865

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Other

Description: Project relates to an industry that does not fit in one of the other sectors. Projects about which there is no publicly available information regarding the industry are also included.

Complaints in this Sector: 577

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Regulatory Development

Description: Project relates specifically to development or reform of legal frameworks, including laws and regulations.

Complaints in this Sector: 167

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Project

Name: Municipal and Regional Infrastructure Loan

Investments: EIB

Client:

Support: Loans

Country: Serbia

Complaint

IAM: Complaints Mechanism (CM)

ID: SG/E/2012/02

Date Filed: March 1, 2012

Date Closed: May 15, 2014

Status: Closed With Outputs

Description

On 1 March 2012, the EIB Complaints Mechanism (EIB-CM) received a complaint concerning a sub-project of the Municipal and Regional Infrastructure Loan in Serbia. The complainant alleged that the investor and the beneficiary of the contested sub-project began substantial construction works in August 2011 without any prior notice to the complainant, who resided in one of the two apartments at the ground floor of the concerned building. The complainant alleged that the construction works were causing significant damage to his health and safety and stated that, when applying for the funds, the beneficiary and the investor of the EIB financial assistance had concealed the fact that private tenants lived inside the building.

Complaint Stages

Filing

March 1, 2012

Filing

Status:

Start Date: March 1, 2012

Registration

March 1, 2012 -

March 1, 2012

Registration

Status: Closed With Output

Start Date: March 1, 2012

End Date: March 1, 2012

Eligibility

March 1, 2012 -

May 21, 2012

Eligibility

Status: Closed With Output

Start Date: March 1, 2012

End Date: May 21, 2012

Dispute Resolution

May 20, 2012 -

May 31, 2013

Dispute Resolution

Status: Closed Without Output

Start Date: May 20, 2012

End Date: May 31, 2013

Compliance Review

May 21, 2013 -

April 29, 2014

Compliance Review

Status: Closed With Output

Start Date: May 21, 2013

End Date: April 29, 2014

Has Compliance Report: Yes

Non-Compliance Found: Yes

Monitoring

Not Undertaken

Monitoring

Status: Not Undertaken

Start Date: None

Closed

May 15, 2014

Timeline

Documents

Name Category Description
Compliance Review Compliance Review