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Zenata Urban Development Project
Issues
Sectors
Community capacity and development
Description: Project relates to programs targeted at training, capacity-building, and/or enabling public participation for specific groups within the community.
Complaints in this Sector: 112
Infrastructure
Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.
Complaints in this Sector: 994
Project
Name: Zenata Urban Development Project
Investments: EIB
Client: SOCIETE D'AMENAGEMENT ZENATA
Support: Loans, Risk Guarantee
Country: Morocco
Complaint
IAM: Complaints Mechanism (CM)
ID: SG/E/2022/11B
Date Filed: June 6, 2022
Date Closed: Dec. 1, 2022
Status: Closed With Outputs
Description
Complaint Stages
Filing
June 6, 2022
Filing
Status:
Start Date: June 6, 2022
Registration
June 6, 2022 -
July 11, 2022
Registration
Status: Closed With Output
Start Date: June 6, 2022
End Date: July 11, 2022
Eligibility
Closed With Output
Eligibility
Status: Closed With Output
Explanation: Outside of mandate, Alleged bank action did not occur
Dispute Resolution
Not Undertaken
Compliance Review
July 11, 2022 -
Nov. 22, 2022
Compliance Review
Status: Closed With Output
Explanation: Case closed in earlier stage, Complaint was originally found ineligible or not registered
Has Compliance Report: Yes
Non-Compliance Found: No
Monitoring
Not Undertaken
Monitoring
Status: Not Undertaken
Explanation: Case closed in earlier stage; Outside of mandate, Bank not found to be responsible party
Closed
Dec. 1, 2022
Timeline
Related Complaints