Zenata Urban Development Project | Accountability Console
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Zenata Urban Development Project

Issues

Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 494

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Sectors

Community capacity and development

Description: Project relates to programs targeted at training, capacity-building, and/or enabling public participation for specific groups within the community.

Complaints in this Sector: 112

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Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 994

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Project

Name: Zenata Urban Development Project

Investments: EIB

Client: SOCIETE D'AMENAGEMENT ZENATA

Support: Loans, Risk Guarantee

Country: Morocco

Complaint

IAM: Complaints Mechanism (CM)

ID: SG/E/2023/01

Date Filed: Oct. 26, 2022

Date Closed: Feb. 15, 2023

Status: Closed Without Outputs

Description

The complaint alleged unfair relocation in an apartment which has allegedly not been renovated. The complaint was closed due to insufficient information to launch an inquiry.

Complaint Stages

Filing

Oct. 26, 2022

Filing

Status:

Start Date: Oct. 26, 2022

Registration

Oct. 26, 2022 -

Feb. 1, 2023

Registration

Status: Closed With Output

Start Date: Oct. 26, 2022

End Date: Feb. 1, 2023

Eligibility

Closed Without Output

Eligibility

Status: Closed Without Output

Explanation: Complaint withdrawn; Mechanism unable to contact complainant

Dispute Resolution

Not Undertaken

Dispute Resolution

Status: Not Undertaken

Explanation: Case closed in earlier stage

Compliance Review

Not Undertaken

Compliance Review

Status: Not Undertaken

Explanation: Case closed in earlier stage

Has Compliance Report: No

Non-Compliance Found: No

Monitoring

Not Undertaken

Monitoring

Status: Not Undertaken

Explanation: Case closed in earlier stage

Closed

Feb. 15, 2023

Timeline