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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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Showing Only Dispute Resolution (Show All Results)

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  1. Complaint > Phnom Penh to Ho Chi Minh City Highway Project

    Dispute Resolution: Review and Assessment Report

    ...request advice and support.  SPF will review relevant documents and will field a fact-finding mission on his/her own initiative or participate, in consultation with the OD, in a special project administration mission of the OD.  SPF will complete the review and assessment, and will report his/her findings to the President, with a copy to the Vice-President concerned. ...

    ADB Special Project Facilitator and Compliance Review Panel - Cambodia - 2007
  2. Complaint > Gradacac Water Supply

    Dispute Resolution: Problem Solving Summary

    ...President. The Case will be closed once the Parties are notified of its disclosure in the virtual case file Case 2021/02 in both English and Bosnian. 5 PUBLIC PUBLIC 1. Background 1.1 The Request The Request1 was submitted to IPAM on 26 August 2021 by Musa Suljević, as a Requester and representing a second Requester who required confidentiality as he feared reprisals. The two Requesters are residents of the municipality of Gradacac in Bosnia and Hercegovina claiming that the renovation...

    EBRD Independent Project Accountability Mechanism - Bosnia and Herzegovina - 2022
  3. Complaint > San Francisco-Mocoa Alternate Road Construction Project - Phase I

    Dispute Resolution: Issuance of Consultation Phase Report

    ...requesting that the case no longer be processed under the Consultation Phase and that it therefore be transferred to the ICIM’s Compliance Review Panel. This request is unaccompanied by any records that would demonstrate that this decision was made by mutual agreement among all the Requesters. Nonetheless, the Requesters will have the opportunity to reiterate the request once the file has been transferred to the Office of the Executive Secretary. 45 Policy Establishing the ICIM, section 47. 4...

    IDB Independent Consultation and Investigation Mechanism - Colombia - 2013
  4. Complaint > Corridor Vc 2 (Request #3)

    Dispute Resolution: Problem Solving Summary

    ...Requesters and Clients to resolve the environmental, social, and public disclosure issues raised in a Request, without attributing blame or fault. PSD Project Summary Document President the President of the EBRD 4 PUBLIC PUBLIC Executive Summary The Request1 On 13 July 2023 the Independent Project Accountability Mechanism (IPAM) received a Request from a resident of Zenica, in Bosnia and Herzegovina. The Requester raised allegations of structural damage to his property, vibration and...

    EBRD Independent Project Accountability Mechanism - Bosnia and Herzegovina - 2025
  5. Complaint > Rural Land Titling & Registration Project in Peru - Third Phase

    Dispute Resolution: Consultation Phase Report Public Disclosure

    ...Request, Section II, paragraph 2(a). 6 Original Request, Section II, paragraph 2(c). 7 Original Request, Section II, paragraph 2(j). 8 Both documents are available in the Electronic Links section of this document. -5- Table 1. Timeline for the MICI process and main milestones to date Date Actions 2015 27 August Request received. ...

    IDB Independent Consultation and Investigation Mechanism - Peru - 2017
  6. Complaint > Panama Canal Expansion Program

    Dispute Resolution: Issuance of Consultation Phase Report

    ...President, Project Manager Independent Board of Paleoseismic Consultants Ronald D. Kaufmann, Vice President, Senior Geophysicist Dr. Ray Weldon, Professor of Neotectonics, Structural and Richard C. Benson, Senior Scientist Quaternary Geology, Univ. of Oregon Daniel W. Casto, Geophysicist Chronology of Saltwater Analysis Verti...

    IDB Independent Consultation and Investigation Mechanism - Panama - 2012
  7. Complaint > Food and Agriculture Health and Quality Management Program (CCLIP)

    Dispute Resolution: Issuance of Consultation Phase Report

    ...Requester regarding the concerns expressed in her Request in order to address them. Accordingly, the Requester and the IDB Project Team met in Buenos Aires to discuss the contents of the Request and, subsequently, exchanged correspondence regarding the Program. At the conclusion of the period granted to Management, in March 2012 the Requester expressed her decision to continue the process with the ICIM. 3. On 23 April 2012, the Ombudsperson determined that the Request was Eligible for the Co...

    IDB Independent Consultation and Investigation Mechanism - Argentina - 2012
  8. Complaint > Mario Covas Rodoanel - Northern Sections 1 and 2 (2011)

    Dispute Resolution: Issuance of Consultation Phase Report

    ...Requester, expressed interest in joining the Request as residents of the same Condomínio, alleging that they could also suffer from the impacts that would affect the original Requester. Accordingly, these residents were added to the group of Requesters in the case, for a total of 64 people. 1.4 In addition to generic environmental impacts, the Requesters stated that the future beltway, which would pass near the Condomínio, would directly affect t...

    IDB Independent Consultation and Investigation Mechanism - Brazil - 2012
  9. Complaint > Belgrade Public Transport and Traffic Infrastructure

    Dispute Resolution: Problem-solving Completion Report (English)

    COMPLAINTS: Belgrade Public Transport and Traffic Infrastructure REQUEST NUMBERS: 2017/06 and 2017/08 PROBLEM-SOLVING COMPLETION REPORT – July 2018 The Project Complaint Mechanism (PCM) is the accountability mechanism of the EBRD. PCM provides an opportunity for an independent review of Complaints from one or more individual(s) or organisation(s) concerning an EBRD Project, which allegedly has caused, or is likely to cause harm. PCM may address Complaints through two functions: Complia...

    EBRD Project Complaint Mechanism - Serbia
  10. Complaint > Karot Hydro-04/Jhelum River

    Dispute Resolution: Dispute Resolution Conclusion Report

    ...requested compensation for being unfairly dismissed and/or forced to resign, and provision of new jobs for some members of the Complainant group. The Company did not agree to these requests, because according to them, there were no records or evidence to support the Complainants’ claims of unfair dismissal or forced resignation. On the other hand, the Company felt that its vision was very different from that of the Complainants. KPCL stated that its focus was to find long-term sustainable ...

    IFC Compliance Advisor/Ombudsman - Pakistan - 2024
  11. Complaint > BTC Pipeline-20/Atskuri

    Dispute Resolution: Problem Solving Completion Report

    ...requests for further information and compensation to BTC Co., to its construction contractor, Spie Capag-Petrofac International, and to the Association for the Protection of Rights of Landlords in Akhaltsikhe. The Complaint sets out in detail the adverse impacts which implementation of the Project is alleged to have had (and continues to have) on the interests of each member of the Affected Group3. The Affected Group has made the present Complaint to the IRM requesting an examination of t...

    IFC Compliance Advisor/Ombudsman - Georgia - 2007
  12. Complaint > Northern Corridor Highway Improvement Program - Santa Barbara - Rurrenabaque and San Buenaventura

    Dispute Resolution: Issuance of Consultation Phase Report

    ...Requesters considered the requested documentation essential as input for the discussion of alternatives for the bridge location, which should be selected not just from a technical and economic perspective but from an environmental and social one as well. 21. In response to the Requesters, the ABC agreed to: (i) deliver the requested documents no later than 6 February 2012; and (ii) prepare a consolidated text of the studies of alternative bridge locations already done, including a comparati...

    IDB Independent Consultation and Investigation Mechanism - Bolivia - 2013
  13. Complaint > Phnom Penh to Ho Chi Minh City Highway Project

    Dispute Resolution: Final Report

    ...request for comments, and the complainants' request to postpone the consultation process, were dispatched on the same day and crossed enroute to their destinations. 9 ADB. 2009. Kingdom of Cambodia: Capacity Development for Income Restoration Programs. Manila (TA 7366- CAM). http://www.adb.org/Projects/project.asp?id=43174

    ADB Special Project Facilitator and Compliance Review Panel - Cambodia - 2010
  14. Complaint > Melamchi Water Supply Project (MWSP)

    Dispute Resolution: Final Report, 22 Dec 2004

    ...President, Vice-President (Operations 1), SARD and the complainants on 28 June 2004. The complainants were very critical of the RAR, alleging that it was biased in favor of the Government and ADB. They also strongly disagreed with SPF’s position that reopening a debate on the original MWSP design was outside SPF’s mandate. Notwithstanding their disagreement with SPF’s review and assessment, the complainants decided to carry on with the consultation process. 23. At step 6 of the consul...

    ADB Special Project Facilitator and Compliance Review Panel - Nepal - 2004
  15. Complaint > Integrated Citarum Water Resources Management Investment Program 2

    Dispute Resolution: Review and Assessment Report (English)

    ...President, the resettlement framework and plan, back-to-office reports, memoranda of understanding, the periodic financing request for project 1, and terms of reference ; (ii) interviews and meetings with ADB staff and consultants previously and currently involved in the project; (iii) interviews with BAPPENAS, DGWR, BBWSC, and the local government of the District of Bekasi; (iv) a meeting with Perum Jasa Tirta II (PJT II, the state-owned company managing the WTC); (v) interviews and meetin...

    ADB Special Project Facilitator and Compliance Review Panel - Indonesia - 2011
  16. Complaint > Education Sector Reform Project

    Dispute Resolution: Final Report (English)

    ...President to the Board of Directors: Proposed Loan to the Republic of Tajikistan for the Education Sector Reform Project. Manila. Loan 2053-TAJ. vi I. BACKGROUND A. The Project 1. The Education Sector Reform Project1 aimed to improve the quality, efficiency, and equity of primary and general secondary education. The Asian Development Bank (ADB) approved a loan of $7.5 million on 17 December 2003. The President’s Off...

    ADB Special Project Facilitator and Compliance Review Panel - Tajikistan - 2011
  17. Complaint > National Highway Development Sector Investment Program

    Dispute Resolution: Review and Assessment report (RAR)

    ...requested NHA and CWID to consider a change in the alignment of the Bypass to avoid their houses and other properties to be destroyed. They claim that they have not been informed about a decision regarding their request. However, they feel that the activities observed in recent months (i) fixing of boundary markers for the alignment of the Bypass; (ii) publishing in the Punjab Gazette of notice for acquisition of land; and (iii) fixing of notices at their residences effectively mean that th...

    ADB Special Project Facilitator and Compliance Review Panel - Pakistan - 2007
  18. Complaint > El Dorado International Airport

    Dispute Resolution: Issuance of Consultation Phase Report

    ...Requesters, it produced important results. 5.2 The consultation process helped dispel the Requesters’ doubts regarding Thematic Areas 1 and 2. In addition, independent experts stated for the record that OPAIN’s management of these matters complied with current regulations and the management plans agreed upon with the Bank. 5.3 As to Thematic Area 3, which focused on the Requesters’ priority topics of interest, when the Request was submitted ...

    IDB Independent Consultation and Investigation Mechanism - Colombia - 2014
  19. Complaint > Rawalpindi Environmental Improvement Project (Sewage Treatment Plant Component)

    Dispute Resolution: Final Report (English)

    ...President to the Board of Directors on Proposed Loans to Pakistan for the Rawalpindi Environmental Improvement Project. Manila. Loans 2211-PAK and 2212(SF)-PAK for $20 million and $40 million, respectively, approved on 13 December 2005. vi I. BACKGROUND A. The Project 1. The Asian Development Bank's (ADB) Rawalpindi Environmental Improvement Project 1 (REIP) in Pakistan comprised (i) environmental sani...

    ADB Special Project Facilitator and Compliance Review Panel - Pakistan - 2010
  20. Complaint > Southern Punjab Basic Urban Services Project

    Dispute Resolution: Review and Assessment Report (RAR) (English)

    ...requested help against a contractor who was allegedly destroying their crops. Their complaint was urgent, because the contractor had started clearing the land, digging ponds, and destroying crops. A representative of the complainants visited the Pakistan Resident Mission (PRM) on 26 December 2008 and was in touch with PRM for several weeks thereafter. On 9 January 2009, construction work at the WWTP was stopped at ADB's request. Meanwhile, ADB suspended the subproject, fielded a number of m...

    ADB Special Project Facilitator and Compliance Review Panel - Pakistan - 2009
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