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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Land Reform and Poverty Alleviation Project, 1st Request

    Eligibility: 14-Eligibility Report (English)

    ...cashew and others). The resulting net cash flow would range from R$1,000 after two years of Project implementation, to R$3,300 after five years. It bears repeating that these are the expected results in the least favorable areas; results in areas with better agro-climatic conditions would be considerably higher. 4.12 Case Studies and Supervision Findings of Actual Results. In 1998, FAO conducted case studies of several CdaT community associations in the States of Ceara and Bahia, where Pr...

    WB Inspection Panel - Brazil - 1998
  2. Complaint > Power Development Project

    Eligibility: 87-Management Report and Recommendation - Nepal Power Development Project

    ...compensation package proposed by the Government (compensation at 100 percent of land value, provision of a local road, and uninterrupted power supply) responds to community demands, as well as expectations recorded in the Project’s Social Assessment. Since the valuation of the land in July 2013, 96 out of 159 landowners have accepted the new compensation package and received cash compensation; the remaining landowners refused the compensation and continued to ask that the short section of t...

    WB Inspection Panel - Nepal - 2013
  3. Complaint > Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta)

    Eligibility: 26-Eligibility Report (English)

    ...Compensation 334 3,607,760 Compensation for loss of clay 94 611,000 deposit (paid to brick makers above 84 masl) Sub Total 525 7,004,410 Roof Tile Makers Cash compensation for self 54 4,545,981 relocation Compensation for loss of clay 48 ...

    WB Inspection Panel - Argentina, Paraguay - 2002
  4. Complaint > Delonex and Africa Oil-01/Kerio Valley

    Eligibility: CAO Assessment Report

    ...Compensation for temporary access to land: Some Complainants expressed their dissatisfaction with the compensation rates offered by Delonex, which they felt were not adequate. They added that when landowners raised concerns with the compensation rates, Delonex chose to by-pass their land instead of negotiating with them. Other Complainants stated that when CLOs for Delonex came to their village, they indicated they would pay compensation to landowners through the Chief, but nobody had since...

    IFC Compliance Advisor/Ombudsman - Kenya - 2020
  5. Complaint > Second Urban Environment Sanitation Project

    Eligibility: 49-Management Report and Recommendation (English)

    ...compensation for stone crackers who may not be eligible for compensation under national laws; (b) payment of compensation directly to affected people rather than being distributed through allodial (holding permanent title) land owners; and (c) assessment of the valuation methods being used to ensure they meet the requirements of OP 4.12. 37. Consultations were carried out with a broad range of stakeholders between December 2007 and October 31, 2008, in conjunction with the socioeconomic base...

    WB Inspection Panel - Ghana - 2007
  6. Complaint > Santa Fe Road Infrastructure Project and Provincial Road Infrastructure Project, 3rd Request

    Eligibility: 51-Eligibility Report (English)

    ...compensation issue, as follows: “According to Management, expropriated land will be compensated in cash, with the amount corresponding to replacement cost at market price. Compensation will be provided before land acquisition is undertaken.” 6 OP/BP 13.05 Project Supervision World Bank Policy on Disclosure of Information D. Management Response 22. On November 20, 2007, the Panel received Management...

    WB Inspection Panel - Argentina - 2007
  7. Complaint > EPS Kolubara Environmental Improvement

    Eligibility: Eligibility Assessment Report for PSI (English)

    ...compensation to enable them to relocate. • Some Complainants would consider partial compensation once the authorities decided to pay for their expropriated assets. • Complainants expressed fear that they could be put on street at a short notice if no one takes their cases seriously. • Complainants asserted that the information the Bank has received from the Client about temporary accommodation offe...

    EBRD Project Complaint Mechanism - Serbia
  8. Complaint > North-South Corridor (Kvesheti-Kobi) Road Project

    Eligibility: Eligibility Report (English)

    ...compensation is not an option in this project because of the limited availability of land in the area. 107. The CRP has reviewed the project-specific Entitlements Matrix provided in the LARPs. On loss of income and livelihood, the CRP notes that the entitlements provide only for cash compensation for affected crops. For severely affected AHs, an additional crop compensation or allowance is also specified. 30 Livelihood restoration is only provided for severely affected AHs, and only in th...

    ADB Special Project Facilitator and Compliance Review Panel - Georgia - 2021
  9. Complaint > Yacyreta Hydroelectric Project

    Eligibility: Inspection Panel Report and Recommendation(English)

    ...cash compensation, but the cash compensation would not be paid for a year or two and the assessment upon which the level of compensationwas based undervalued their homes. 28. The Banks have failed in their duty to ensute that persons resettled by the project, including the claimants, improve or at least maintain their standards of living. in fact, resettled persons have suffered financial losses and the destruction of their way of life. They have not participated in the development be...

    WB Inspection Panel - Argentina, Paraguay - 1996
  10. Complaint > Land Reform and Poverty Alleviation Project, 2nd Request

    Eligibility: 18-Eligibility Report (English)

    ...cashew. Another 100 ha of cashew and two ha of bananas have been planted by the beneficiaries in addition to cassava, beans, and corn. • The association is currently constructing houses for each family and receives monthly visits from the State extension agency. • The association plans to have 500 ha (or about one third of the property) planted with cashew in five years with expected revenues of R$105,000 or R$3,600 per family. In addition, the beneficiaries will g...

    WB Inspection Panel - Brazil - 1999
  11. Complaint > Reventazon Hydroelectric Power Project

    Eligibility: Eligibility Memorandum Public Disclosure

    ...cash compensation at full replacement cost following laws and regulations applicable in Costa Rica.”12 3.13 In its Response, Management notes the existence of five legal cases pending in Costa Rica on matters concerning the Request, as indicated in Table 2. However, it must be noted that the second and fifth cases are the same. As a result, it would appear that there are four active legal cases. ...

    IDB Independent Consultation and Investigation Mechanism - Costa Rica - 2016
  12. Complaint > Eleme Fertilizer-01/Port Harcourt

    Eligibility: CAO Assessment Report - Nigeria / Eleme Fertilizer 01 - February 2019

    ...compensation rates and structures. According to the Complainants, the Company advertised the new grade system as being favorable to all Nigerian employees but in fact, they were downgraded in order to justify the salary disparity between them and their foreign counterparts performing the same job function. However, the actual job scope was not changed in order to align with the downgrade. In the same way they did in August 2017, the employees rejected...

    IFC Compliance Advisor/Ombudsman - Nigeria - 2019
  13. Complaint > Maritsa East Mines (BEH Bond Issue)

    Eligibility: Eligibility Assessment Report for PSI

    ...compensation – we are offered either cash or like-for-like buildings that are more than 15 km from the municipal centre, close to TPP2. On the method of assessing compensation 17 - there is no such method yet apart from the regular sale at the moment, where assessors evaluate and their assessment is further examined and accepted by the Maritsa East Mines. The company decides whether they will lo...

    EBRD Independent Project Accountability Mechanism - Bulgaria
  14. Complaint > Western Poverty Reduction Project

    Eligibility: 16-Eligibility Report (English)

    ...compensation areas. Response: Creation of environmental offsets and compensation areas is one of a series of alternative “Appropriate conservation and mitigation measures…” defined in Annex A of OP 4.04 (paragraph e). The measures selected “… depend on the ecological characteristics of the Management Response - Page 77 given site…” The creation of offsets or compensation areas is not appropriate to the proposed ...

    WB Inspection Panel - China - 1999
  15. Complaint > BTC Pipeline

    Eligibility: Eligibility Assessment Report

    ...compensation. .IEC had observed similar conditions at other locations not affected by the project Activities Based on these field observations, IEC confirms that the procedure for the management of complaints has been applied by the Project's social staff. The IEC did not investigate the validity of the remaining complaints and/or the appropriateness of the delivered compensation. The basic conclusion is that the situation in Girakh Kesaman has been recognised by the Project and procedur...

    EBRD Independent Resource Mechanism - Azerbaijan - 2005
  16. Complaint > Santa Fe Infrastructure Project and Provincial Road Infrastructure Project, 1st Request

    Eligibility: 42-Eligibility Report (English)

    ...cash, with the amount corresponding to replacement cost at market price. Compensation will be provided before land acquisition is undertaken. Additionally, the PSF is assessing the legal status of the land acquired by expropriation in the 1970s. 37. In its Response, Management indicates that the proposed Project would be categorized as “Category B”. According to Management, the Project area is already heavily developed and no significant adverse environmental impacts will...

    WB Inspection Panel - Argentina - 2006
  17. Complaint > Tata Tea-02/Assam

    Eligibility: CAO Assessment Report_Tata Tea-02_November _2013 - English

    ...compensation, poor hygiene and health conditions, and restricted freedom of association among plantation workers. Furthermore, the complainants question the worker share-buying program, contending workers have been pressured into buying shares, often without proper information about the risks of such an investment. The complainants initially requested confidentiality and so did the three NGOs from Assam that had filed the complaint on behalf of tea workers, and during the assessment, the three N...

    IFC Compliance Advisor/Ombudsman - India - 2013
  18. Complaint > Corridor Vc 2 (Request #3)

    Eligibility: Eligibility Assessment Report

    ...compensation amount asked by the Requester. They suggested to the Requester to submit his claim through the courts. Finally, the Contractor indicated the need for the property to be assessed by a certified structural engineer and added that if the assessment would confirm their responsibility, they would be ready to remediate the impacts caused. However, they would not be able to pay any cash compensation. Finally, the Contractor expressed their willingness to look for options to address th...

    EBRD Independent Project Accountability Mechanism - Bosnia and Herzegovina - 2024
  19. Complaint > NTPC I Power Generation Project

    Eligibility: Inspection Panel Report and Recommendation

    ...cash compensation and provision of economic livelihood; for non landowners, a plot for land for a house and employment. Such options were to be provided to each family member aged 18 and over. 37. Of those displaced prior to Bank involvement through acquisition of land for construction of ash dykes for Phase I of Rihand and Vindhyachal as well as the Singrauli thermal plant by 1993 some had relocated to other areas, most had been moved to resettlement colonies (Chilkadand for Singrauli, Punarwas...

    WB Inspection Panel - India - 1997
  20. Complaint > Water Supply Augmentation Project, Greater Beirut Water Supply Project and its Additional Financing

    Eligibility: Inspection Panel Report and Recommendation

    ...compensation valuation in Lebanon. The EC, which is independent of the CDR, decides the compensation rates based on many . factors, such as the consultation with P APs, listed prices, recent transactions, location, and land use. The EC unit compensation rates varied from the RAP rates. The RAP includes 11 categories of land with compensation rates ranging from US$13.33 to US$33.33 per square meter, while the EC's land categorization is different, and the compensation rates range from US$20.00 t...

    WB Inspection Panel - Lebanon - 2018