Complaint > Alto Maipo Hydroelectric Power Project

Eligibility: Eligibility Memorandum Public Disclosure

...Requesters on whose behalf the Request is filed will be indicated and written proof of representation will be attached. b. The Request clearly identifies a Bank-financed operation that has been approved by the Board, the President, or the Donors Committee. c. The Request describes the Harm that could result from potential noncompliance with one or more Relevant Operational Policies. d. The Request describes the efforts that the Requeste...

Complaint > Ingenio Montelimar-01/Montelimar Environs

Eligibility: CAO Assessment Report - Montelimar-01 - February 2016 - English

...requested the intervention of both CAO’s Dispute Resolution and Compliance functions. AMBeD is represented by its Board, and the organization has requested that all the other members’ names be kept confidential at this time for the purpose of this complaint. 3. ASSESSMENT PROCESS 3.1 Methodology The purpose of a CAO assessment is to clarify the issues and concerns raised by the complainants, to gather information on how the company and other stakeholders see the situation, and to d...

Complaint > Electric Interconnection System for the Central American Countries (SIEPAC)

Eligibility: Issuance of Eligibility Memorandum

...Request was transferred to the Compliance Review Panel as requested by the Requesters on December 16 2011. 7 4. Harm and Compliance Issues of the Request 4.1. Pursuant to Section 55 of the ICIM Policy, the Panel Chairperson reviewed the issues that led to the Request, the reasons for eligibility for a Consultation Phase, 8 and the facts underlying the termination of the Consultation Phase. Based on this review, the Panel concludes that the Requesters’ statements o...

Complaint > TCBuen-01/Buenaventura

Eligibility: Ombudsman Assessment Report: Complaint regarding TCBuen S.A., Buenaventura - Colombia, August 2010

...President of each JAC meets with company representatives on a weekly basis at the Employment Committee where, together with the subcontractor for the construction of the port and a member of the JAL, decisions are made about how neighbors are employed in the project. Additionally, they maintain an open-door policy for all JAC and hold meetings with them whenever they are requested to. In two occasions, the General Manager has met with JAC members of La Inmaculada and Sant...

Complaint > Rehabilitation of the Railway in Cambodia Project

Eligibility: Eligibility Report (English)

...request letter explicitly asks for the requesters’ identities to be kept confidential. V. ELIGIBILITY A. Filing of the request 5. Mr. David Pred of Inclusive Development International (IDI), signed the request letter with attachments which was received by the CRP through email on 28 August 2012. The request letter includes an authorization letter signed by 22 requesters (as the authorizing parties) authorizing Mr. David Pred of IDI to act on the requesters’ behalf together with Mr. Ieng V...

Complaint > Land Reform and Poverty Alleviation Project, 1st Request

Eligibility: 14-Eligibility Report (English)

...Requesters and the public in a concise manner about the existence of a Request for Inspection and its main content. It does not and cannot be construed as implying any judgement on the eligibility of the Request. Paragraph 16 of the Panel’s Operating Procedures provides that the “Chairperson, on the basis of the information contained in the Request, shall either promptly register the Request, or ask for additional information, or find the Request outs...

Complaint > Lafarge Surma Cement -01

Eligibility: CAO Assessment Report Regarding local stakeholders concerns in relation to IFC’s project with Lafarge Surma Cement (#8035) in India, May 2014

...requested an opportunity to dialogue with LSC/LUMPL and enter into a dispute resolution process, LSC/LUMPL determined that it was not prepared to do so given that it is confident that it has followed all legal and customary requirements of the land acquisition process. The dispute resolution process is voluntary and as such CAO cannot insist on dispute resolution, even where the complainants are requesting same. The complaint will be dealt with through the CAO Compliance process. ...

Complaint > Termoelectrica del Golfo Project

Eligibility: Issuance of Eligibility Memorandum

...Request is Ineligible for the Consultation Phase I. Summary of the Request 1.1 On 27 June 2011, Mr. Ernesto Márquez Torres, Mr. Samuel Celio Martínez, and Mr. Efraín Pozos Adrián, representing the Ejido [cooperative farm] Council of the Las Palmas Ejido of Taumín Municipio, San Luís Potosí, Mexico, (the Requesters), submitted to the Independent Consultation and Investigation Mechanism (ICIM)1 a Request concerning potential adverse environmental impa...

Complaint > CIFI-01/Hidro Santa Cruz

Eligibility: CAO Assessment Report CIFI - May 18_2016 - English

...President of the World Bank Group. Its mandate is to assist in addressing complaints by people affected by IFC and MIGA projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. For more information about CAO, please visit www.cao-ombudsman.org 2 TABLE OF CONTENTS LIST OF ACRONYMS ...................

Complaint > Urban and Environmental Improvement Project

Eligibility: Eligibility determined (not eligible – read theExecutive Summary of the Eligibility Inquiry), 16 Mar 2007.

...President of the Barhaghare Tole Locality Development Organization Bharatpur, Nepal Executive Summary of the Eligibility Inquiry I. Background 1. The Office of the Special Facilitator (OSPF) received a letter dated 3 January 2007 from Mr. Prajapati Sapkota, President of the Barhaghare Tole Locality Development Organization (BTLDO), Barhaghare, Ward 4 Bharatpur. The letter requested that a wastewater and sewage treatm...

Complaint > Agrokasa-01/Ica

Eligibility: Assessment Report - Complaints Regarding the Sociedad Agricola Drokasa S.A., Project #26821('Agrokasa'), Ica Valley, Peru, December 2009

...President and CEO, and Agrokasa General Manager  Director of ANA (National Water Authority) 21 July, 2009  Mayor of Santiago and Municipal Manager of Santiago  Chief of ALA (Local Water Authority)  President of Farmers Association 22 July, 2009  Agrokasa‟s Manager in Ica  Tour of Agrokasa operations  Nine signatories to the complaints 23 July, 2009  Tour of two properties owned by signatories to the complaints  ...

Complaint > BTC Pipeline

Eligibility: Eligibility Assessment Report

...request of the Lender Group, D' Appolonia was asked to visit the village of Girakh Kesemenli during a site visit in February 2005. Section 2.9.1 of their report is reproduced in full below. " At the request of the Lender Group, the IEC 19 was asked to visit the village of Girakh Kesaman20 as the President2 of the EBRD had received a complaint from a citizen of this village. It was contended that 24 houses were significantly damaged from heavy project traffic along an access road passing th...

Complaint > Empresa Electrica Pangue S.A.-02/Upper Bio-Bio Watershed

Eligibility: English

...President, became one of the drivers for the creation of some form of recourse and accountability mechanism at IFC. This resulted in 1999 with the decision of the President to create the Office of the CAO. The first case that the CAO assessed was a complaint from one individual against IFC in relation to Pangue. This was resolved through negotiation and mediation after more than one year. 1 These were noted in the Hair Report as the Procedure for Environmental Review of IFC Projects (M...

Complaint > Land Reform and Poverty Alleviation Project, 2nd Request

Eligibility: 18-Eligibility Report (English)

...Requesters”). The Second Request was submitted after the Inspection Panel, responding to the First Request, communicated to the Board on May 27, 1999 that “the Panel does not recommend an investigation of the matters alleged in the Request.” 1.2 As the Panel indicates in its Notice of Registration, the Second Request contains substantially the same allegations as the original Request. On the basis of what the Requesters describe as new information from a sub -set of 39 properties2...

Complaint > Africa Investco-01

Eligibility: Ombudsman Assessment-Conclusion Report, Complaint Regarding the Africa Investco Project(Project #27819), Africa Region, September 2012

...request. CAO was diligent in maintaining regular communication with the complainant and IFC throughout the assessment period. CAO also satisfied itself that the complainant, who was also represented by legal counsel, was making decisions freely and not under threat or duress. Ultimately, the relevant parties were able to resolve the issues raised in the complaint, with minimal use of public resources on the part of CAO. 3 Due to complainant requests for confidentiality as well as the con...

Complaint > Uttaranchal Decentralized Watershed Development Project

Eligibility: 45-Eligibility Report (English)

...Request for Inspection Re: Request for Inspection India: Uttaranchal Decentralized Watershed Development Project (IDA Credit No. 3907 IN) 1. On March 7, 2007, the Inspection Panel (the “Panel”) received a Request for Inspection (the “Request”), dated February 21, 2007, related to the Uttaranchal Decentralized Watershed Development Project (“the Project”). The Request was submitte...

Complaint > AES PNG-01/Roku Village

Eligibility: CAO Assessment Report - AES-PNG - March_11_2015

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS 1. SUMMARY ..................................................................................................

Complaint > Vizhinjam-01/Kerala

Eligibility: CAO Vizhinjam-01_Assessment_Report - English

...request of the complainants, IFC held a day-long informational session with four of the complainants’ representatives in Delhi. The meeting included a presentation of issues and concerns by the complainants. CAO also attended as an observer. Furthermore, at the request of the complainants, CAO extended its 120-day assessment period to allow for a more thorough exploration with all parties of whether a collaborative dispute resolution process would be possible and to help ensure all parties were ...

Complaint > Blumenau's Sustainable Urban Mobility Program

Eligibility: Eligibility Memorandum Public Disclosure

...Request. Granting of a maximum period of 10 business days for the 24 August 2015 Requesters to present additional information needed to process the Request. 24 August 2015 Receipt of additional information required from the Requesters. Registration of the Request and notification to the Requesters and 26 Augu...

Complaint > Support for the Sustainable Development of the Interior

Eligibility: Issuance of Eligibility Memorandum

...Request as regards its eligibility to activate the ICIM as per its mandate. Neither the analysis nor the determination made seek to pass judgment on the validity of the issues and concerns raised in the Request. 5.3 As per the above, and so detailed in Annex 1 of this Memorandum, the Request complies with the criteria set in paragraph 40, subsection (a), (c), (d) and (h). 5.4 However, the Committee considers that the present Request does not comply with the ...