Complaint > None

Policy Document: Operational Guidelines Handbook for Problem-Solving and Compliance Review Services (OG)

...labor rights (e.g. freedom of association, prohibitions on child labor, unsafeworking conditions, bonded labor). After reviewing a request for eligibility, the OA will declare it to be eligible or ineligible. If the information provided is not sufficient to make this determination, the OA will request further information needed to make it complete. Upon determining eligibility, the OA will notify Affected Stakeholders, the Client, and Management in writing of its determination and reasonin...

Complaint > VEIL II-01/ Ratanakiri Province

Agreement: English

...child labor. The complaint alleges non-compliance with IFC policies and procedures and with Cambodian laws. The complainants requested that CAO keep their identities confidential. Preparing for Mediation Between May and August 2014, CAO conducted pre-mediation sessions for the parties in preparation for dialogue. During this time, ...

Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

Agreement: English

...child's age and parents’ occupations; see Appendix 1). We selected all students who met eligibility criteria based on the parental questionnaire. Study staff then asked the children to assent to participate. Those children who signed the assent form were then asked to complete a questionnaire (see Appendix 2), which was reviewed to assess final eligibility (student’s past work history and prior participation in sports or vigorous exercise on that day). Current menstruation status was obtained ve...

Complaint > Harmon Hall-02/Puerto Vallarta

Appraisal: Compliance Appraisal of IFC investment in Harmon Hall, Mexico (IFC Project #29753).(Complaints 02-06 and 08), April 8, 2015

...labor land employment laws;  To protect the workforce by addressing child labor and forced labor;  To promote safe and healthy working conditions, and to protect and promote the health of workers. IFC implements the commitments set out in the Sustainability Policy through its Environmental and Social Review Procedures (ESRP), which are updated periodically. The Harmon Hall project was approved under ESRP version 4.0 (August 2009) and supervised under the su...

Complaint > Harmon Hall-04/ Puerto Vallerta

Compliance Review: Compliance Appraisal of IFC investment in Harmon Hall, Mexico (IFC Project #29753).(Complaints 02-06 and 08), April 8, 2015

...labor land employment laws;  To protect the workforce by addressing child labor and forced labor;  To promote safe and healthy working conditions, and to protect and promote the health of workers. IFC implements the commitments set out in the Sustainability Policy through its Environmental and Social Review Procedures (ESRP), which are updated periodically. The Harmon Hall project was approved under ESRP version 4.0 (August 2009) and supervised under the su...

Complaint > Harmon Hall-08/Mexico

Appraisal: Compliance Appraisal of IFC investment in Harmon Hall, Mexico (IFC Project #29753).(Complaints 02-06 and 08), April 8, 2015

...labor land employment laws;  To protect the workforce by addressing child labor and forced labor;  To promote safe and healthy working conditions, and to protect and promote the health of workers. IFC implements the commitments set out in the Sustainability Policy through its Environmental and Social Review Procedures (ESRP), which are updated periodically. The Harmon Hall project was approved under ESRP version 4.0 (August 2009) and supervised under the su...

Complaint > Food and Agriculture Health and Quality Management Program (CCLIP)

Eligibility: Issuance of Eligibility Memorandum

...children are poisoned by lower amounts of pesticides than adults. Because of their immature development, they are more susceptible than adults to the effects of poison. Children’s livers and other organs often do not have the capacity to break down certain pesticides. Their immune systems are not fully developed, which heightens the risk of acquiring diseases. Children living in the countryside are in contact with the pesticides used in the agricultural environment that surrounds them; therefore...

Complaint > Mining Infrastructure Investment Support and Mining Infrastructure Support - Additional Financing

Eligibility: Inspection Panel Report and Recommendation

...labor influx. Management in its Response states that it takes risks related to labor influx on the safety and security of women and girls very seriously. Management argues that labor influx is not related to the Project, since MINIS only provides technical assistance. While the TPP is not supported by MINIS, Management has discussed with the Government of Mongolia concerns about the social impacts of a large labor influx during construction. 18 Furthermore, according to Management, the CIA ...

Complaint > Mining Infrastructure Investment Support and Mining Infrastructure Support - Additional Financing

Eligibility: Inspection Panel Report and Recommendation

...labor influx. Management in its Response states that it takes risks related to labor influx on the safety and security of women and girls very seriously. Management argues that labor influx is not related to the Project, since MINIS only provides technical assistance. While the TPP is not supported by MINIS, Management has discussed with the Government of Mongolia concerns about the social impacts of a large labor influx during construction. 18 Furthermore, according to Management, the CIA ...

Complaint > Alex Dev-01/Wadi al-Qamar

Appraisal: English

...labor and working conditions. The complainants allege that direct employees were fired and hired again as contracted, “temporary” workers through labor contractors or suppliers in an attempt to reduce its labor costs. The complainants allege that some contracted workers have been working under these conditions for 12 years. The complainants allege that such arrangement is a contravention of the Egyptian labor law, and that the contracted workers do not receive the same benefits as direct employe...

Complaint > Eleme Fertilizer II-02/Port Harcourt

Eligibility: CAO Assessment Report

...labor laws and IFC performance standards, including principles and policies related to human rights, discrimination, sexual harassment, anti-retaliation, protection of vulnerable groups, child labor, and forced labor. Additionally, the CMC enforces the establishment of workers' organizations, grievance management procedures, collective bargaining agreements, and occupational health and safety measures. 6 Regarding delays in salary payments, Indorama stated that it has always adhered to the...

Complaint > VEIL II-01/ Ratanakiri Province

Eligibility: English

...child labor. The complaint further alleges non-compliance with IFC policies and procedures and with Cambodian laws. The Complainants requested that CAO keep their identities confidential. 3. ASSESSMENT SUMMARY The purpose of this CAO assessment is to clarify the issues and concerns raised by the Complainants, to gather information on how other stakeholders see the situation, and to determine whether the Complainants and HAGL would like to pursue a voluntary dispute resolution process under the a...

Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

Eligibility: English

...labor union; • Labour conditions, including concerns of child labour, handling of chemicals, respiratory issues, and access to water and basic hygiene facilities; and • Offsite environmental effects, including pesticide run-off to farms and impacts to indigenous Sutiaba lands, water competition and water contamination, and air pollution and associated respiratory problems as a result of sugarcane burning. The complainants’ con...

Complaint > Amaggi Expansion-01/IFC Executive Vice President Request

Compliance Report: English

...child labor; ƒ have pest management practices that contravened IFC’s pest management policy (OP4.09 Pest Management); ƒ finance farms with land conflicts; ƒ adversely affect land belonging to indigenous peoples; and ƒ adversely affect conservation units (which includes avoiding designated protected areas and respecting natural habitat conversion restrictions in Brazilian law). Additionally, farmers had to provide access to Amaggi for auditing purposes. IFC documents revie...

Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

Agreement: Summary Report: Boston University investigation of chronic kidney disease in Western Nicaragua, 2009-2012, August 2012

...child Parent and child questionnaire, child Family history, interview, diary genetic analysis biomarkers Biological Environmental Arsenic, lead, Water sample at home: cadmium arsenic In addition to the three studies just described, there are other import...

Complaint > Bridge International Academies-01/Kenya

Eligibility: CAO Assessment Report - Bridge-01/Kenya - March 2019 - English

...children with disabilities, Bridge expressed that their schools have integrated children living with disabilities and that their advocacy work on this issue has been featured in several regional and national media outlets. Bridge highlighted that, like many other schools, it faces many challenges in serving children with disabilities. However, they said the successes achieved by children with disabilities at Bridge is a demonstration of Bridge’s efforts to ensure that children living with d...

Complaint > Salala Rubber Corporation-01/Margibi and Bong

Filing: CAO Complaint - Liberia - Salala Rubber Corporation 01

...child to school costs money.154 For instance, when our children attend public school, we contribute a fee which helps pay for the teacher or materials.155 Many of us also have to pay boarding fees due to the distance that the schools are located from our villages.156 SRC argues that its schools are open to all children, but the reality is that preference is given to employee’s children.157 60. These facts mean that accessing compa...

Complaint > Southeast Europe Equity Fund II

Eligibility: Eligibility Assessment Report for CR

...labor law and best practice as committed in ESP2008 art 9 and art 13: 10. The EBRD will actively seek, through its investments, to contribute to the effective implementation of relevant principles and rules of international law related to environment, labor, corporate responsibility and public access to environmental information. These principles and rules are set forth in instruments such as treaties, conventions and multilateral, regional or bilateral agreements, as well as in relevant no...

Complaint > Mining Infrastructure Investment Support and Mining Infrastructure Support - Additional Financing

Management Response: Management Response

...labor influx 50. Management takes risks related to labor influx very seriously, particularly in relation to the safety and security of girls and women. While such risks are not related to the Project, which is only providing technical assistance, the CIA will consider labor influx issues, including the types of concerns that have been raised by the Requesters. 51. Although the Baganuur power plant is not supported by MINIS, Management has nevertheless discussed with the GoM at th...

Complaint > Mining Infrastructure Investment Support and Mining Infrastructure Support - Additional Financing

Management Response: Management Response

...labor influx 50. Management takes risks related to labor influx very seriously, particularly in relation to the safety and security of girls and women. While such risks are not related to the Project, which is only providing technical assistance, the CIA will consider labor influx issues, including the types of concerns that have been raised by the Requesters. 51. Although the Baganuur power plant is not supported by MINIS, Management has nevertheless discussed with the GoM at th...