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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Pronaca Expansion-01/Santo Domingo de los Tsachilas

    Eligibility: English

    ...changes in the Ministry’s criteria for applying these norms have delayed the process, and that the Ministry of the Environment has approved environmental audits and made several follow–up and control visits to the PRONACA facilities. It also said that it has been waiting for the environmental authorities to grant the remaining environmental licenses since 2009, and that the approval process is in its final stages. The complainants also expressed concerns about how close some of the pig farms are...

    IFC Compliance Advisor/Ombudsman - Ecuador - 2011
  2. Complaint > Marlin-01/Sipacapa

    Eligibility: CAO Follow-up Assessment Guatemala, Complaint Regarding the Marlin Mining Project, May 2006

    ...change from the September 2003 Sipacapa Strategic Development Plan, funded and supported by the NGOs CARE and the National Peace Fund (FONAPAZ), which endorsed metallic mining as a viable vehicle for development, albeit with recognized risks. It appears that many in the community have now concluded that the perceived risks of mining development outweigh the benefits. • The company is hopeful that over time, Sipacapans will change their position once they witness the b...

    IFC Compliance Advisor/Ombudsman - Guatemala
  3. Complaint > Greater Beirut Water Supply Project

    Eligibility: 71-Inspection Panel Report - Follow-up to Board Decision of March 10, 2011

    ...changes associated with eutrophic waters. Given that the storage capacity of Joun Reservoir is relatively small in volume (0.18 Mm3), and water detention time at a typical average flow rate of 3 m3/s would be too short for eutrophication within the reservoir itself to be the cause, it is likely that the water quality changes are indicative of eutrophication in upstream sources. 33. The Panel‟s expert has further noted that fluctuations in color and ammonia in the Joun Re...

    WB Inspection Panel - Lebanon - 2010
  4. Complaint > Western Poverty Reduction Project

    Eligibility: 16-Management Report and Recommendation (English)

    ...Climate • Agricultural and Livestock Climate Resources Analysis of Qinghai and Their Zoning, 1985 by Qinghai Research Institute of Meteorology Sciences • Climate Observation Information, 1990-1996 Hydrology • Soil and Water Conservation Program of the Typical Watersheds in Loess Plateau Area of East Qinghai, 1986, by Qinghai Provincial Water Conservancy Department* • Qinghai Stat...

    WB Inspection Panel - China - 1999
  5. Complaint > National Drainage Program Project

    Eligibility: 34-Eligibility Report (English)

    ...climates near the sea, waterlogging can also produce increased salinity. 8 5. The Indus Basin Irrigation System (IBIS) brought water to the basin but did not have an outlet to the sea to drain off surplus water. 9 In other words, there was an extensive irrigation system, but no corresponding interconnected drainage network. Much of the drainage either stayed in the irrigation system itself or was disbursed into rivers and streams. The reten...

    WB Inspection Panel - Pakistan - 2004
  6. Complaint > Southeast Europe Equity Fund II

    Eligibility: Eligibility Assessment Report for CR

    ...change Square London EC2A 2JN Telephone: +44 (0)20 7338 6000 Fax: +44 (0)20 7338 7633 Email: pcm@ebrd.com  http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html How to submit a Complaint to the PCM Complaints about the environmental and social performance of the EBRD can be submitted by email, telephone or in writing at the above address, or via the online form at:  http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism/submit-a- complaint.html...

    EBRD Independent Project Accountability Mechanism - Regional
  7. Complaint > Yanacocha-02/Cajamarca

    Eligibility: Independent Investigation into the Mercury Spill of June 2, 2000 in the Vicinity of San Juan, Choropampa and Magdalena, Peru - June 2000

    ...changed for much larger containers holding almost 200 kg. There in use at the time of the spill. The rationale for changing flask type was not clear to the Independent Commission. The Independent Commission received conflicting accounts of who ordered the change in flasks. It appears that the change took place without a technical and engineering assessment of the newly specified flasks. Mercantil has indicated that it checks the mercury flasks for leaks every three months using a procedure that ...

    IFC Compliance Advisor/Ombudsman - Peru
  8. Complaint > Yanacocha-03/Cajamarca

    Eligibility: Independent Investigation into the Mercury Spill of June 2, 2000 in the Vicinity of San Juan, Choropampa and Magdalena, Peru - June 2000

    ...changed for much larger containers holding almost 200 kg. There in use at the time of the spill. The rationale for changing flask type was not clear to the Independent Commission. The Independent Commission received conflicting accounts of who ordered the change in flasks. It appears that the change took place without a technical and engineering assessment of the newly specified flasks. Mercantil has indicated that it checks the mercury flasks for leaks every three months using a procedure that ...

    IFC Compliance Advisor/Ombudsman - Peru
  9. Complaint > Smallholder Agriculture Development Project

    Eligibility: 62-Eligibility Report (English)

    ...changed to ensure project sustainability, and (e) proper consultation is undertaken to ensure communities give their free, prior and informed consent to all components ofthe project". 19. Based on the foregoing, the Requesters ask that the Inspection Panel conduct an investigation of the matters described in the Request for Inspection. 20. The above claims may constitute, inter alia, non-compliance by the Bank with various provisions of the following Operational Policies and Proc...

    WB Inspection Panel - Papua New Guinea - 2009
  10. Complaint > Santa Fe Road Infrastructure Project and Provincial Road Infrastructure Project, 3rd Request

    Eligibility: 51-Management Report and Recommendation (English)

    ...changes at high trafficked intersections – National Roads 34 and Rosario Santa Fe Freeway – and overpasses for railroad crossings; (v) ground-level interchanges at intersections with provincial and rural roads; and (vi) turn lanes and returns at intervals of about 4-6 kilometers to facilitate safe access to properties along the corridor.  Component 2 – Institutional Strengthening (estimated cost US$ 2.8 million, ...

    WB Inspection Panel - Argentina - 2007
  11. Complaint > Quilleco Hydropower Project

    Eligibility: 67-Eligibility Report (English)

    ...Climate Change (UNFCCC).10 8. The Project consists of a 70 MW run-of-river11 hydropower plant, located on the Laja River; 8 km downstream of the existing Rucúe hydropower plant (160 MW). The Quilleco power plant is designed for a water flow of 130m3/s taken from the water discharged from the Rucúe plant. The project will generate on average about 422 GWh per year, with a firm power capacity of approximately 47 MW. The Project will feed into the Central Interconnected Sys...

    WB Inspection Panel - Chile - 2010
  12. Complaint > Comsur V-01/Bosque Chiquitano

    Eligibility: Assessment Report, Regarding COMSUR/Don Mario Mine, November 2003

    ...change with the company on what policies it would need to comply with. While the mining department may have hoped that this would keep IFC out of the spotlight it betrayed the commitment that comes with IFC partnership. The question of implementation and supervision of Safeguard Policies where IFC maintains only an equity position has been raised by the CAO in the Safeguard Policy Review, in briefings to Senior Management of IFC in two previous cases before the Ombudsman. The issue has also been...

    IFC Compliance Advisor/Ombudsman - Bolivia
  13. Complaint > BTC Pipeline-13/Tsalka

    Eligibility: English

    ...climate conditions and soil characteristics were not adequately taken into consideration when locating the worker’s camp. The complainants contend that the actions of Spie Capag Petrofac (SPJV, the construction company) during camp construction in Tsalka have caused flooding of the complainants’ houses (see Complaint Issue I). Fundamentally, the complaint alleges that SPJV did not construct adequate rainwater catchments and collection systems at the Tsalka camp, and destroyed the old drainage ch...

    IFC Compliance Advisor/Ombudsman - Georgia - 2005
  14. Complaint > Petroleum Development and Pipeline Project, and Petroleum Environment Capacity Enhancement Project

    Eligibility: 27-Eligibility Report (English)

    ...changes were made in the pipeline route to avoid sensitive natural habitats, and indigenous groups. These changes were incorporated in the 1999 EA/EMP. According to Management, the EA adopted a method which avoids or minimizes the costs of environmental damage in the selection of the preferred alternatives for each component and for the Pipeline Project as a whole. 36. Management recognizes the gaps in the baseline data collected in the 1997 EA and ...

    WB Inspection Panel - Cameroon - 2002
  15. Complaint > Agrokasa-01/Ica

    Eligibility: Assessment Report - Complaints Regarding the Sociedad Agricola Drokasa S.A., Project #26821 ('Agrokasa'), Ica Valley, Peru, December 2009

    ...climate change and its expected impacts. This assessment draws attention to the World Bank WRM project because a number of the issues it seeks to address are also raised in the CAO complaints. Both the WRM project and the 9 signatories to the CAO complaints have an expressed goal of strengthening the government‟s capacity to manage its water resources, and establishing a participatory mechanism for protecting the aquifer and preventing and ma...

    IFC Compliance Advisor/Ombudsman - Peru - 2009
  16. Complaint > Amaravati Sustainable Capital City Development Project

    Eligibility: Inspection Panel Report and Recommendation

    ...Climate Resilient Flood Mitigation. The objective of this proposed component would be to build sustainable and climate resilient infrastructure in Amaravati City by supporting its integration with the natural surroundings, riverfront, and greenery. This component would finance: (i) flood mitigation works that include improving the carrying capacity of 26.5 km of the Kondaveeti Vagu River and its inflowing streams, including Erravagu, Kootella Vagu,...

    WB Inspection Panel - India - 2017
  17. Complaint > Amaravati Sustainable Capital City Development Project

    Eligibility: Second Report and Recommendation

    ...Climate Resilient Flood Mitigation. The objective of this proposed component would be to build sustainable and climate resilient infrastructure in Amaravati City by supporting its integration with the natural surroundings, riverfront, and greenery. This component would finance: (i) flood mitigation works that include improving the carrying capacity of 26.5 km of the Kondaveeti Vagu River and its inflowing streams, including Erravagu, Kootella Vagu,...

    WB Inspection Panel - India - 2017
  18. Complaint > West African Gas Pipeline Project

    Eligibility: 40-Eligibility Report Annex II Management Response

    ...Climate Change. to reduce the flaring and venting of gas associated with the As such, gas flaring is doing great harm to 5 Joint UNDP/World Bank Energy Sector Management Assistance Programme 2004. 30 West African Gas Pipeline Project OD/ No ...

    WB Inspection Panel - Ghana, Nigeria - 2006
  19. Complaint > Amaravati Sustainable Capital City Development Project

    Eligibility: Inspection Panel Third Report and Recommendation(English)

    ...Climate Resilient Flood Mitigation. The objective of this proposed component would be to build sustainable and climate resilient infrastructure in Amaravati City by supporting its integration with the natural surroundings, riverfront, and greenery. This component would finance: (i) flood mitigation works that include improving the carrying capacity of 26.5 km of the Kondaveeti Vagu River and its inflowing streams, including Erravagu, Kootella Vagu,...

    WB Inspection Panel - India - 2017
  20. Complaint > Lake Victoria Environmental Management Project

    Eligibility: 19-Eligibility Report (English)

    ...changes have favored the success of the Nile perch and contributed to the extinction of endemic fish species. Although the water quality changes may have favored the establishment of the Nile perch, reports of more frequent fish kills in recent years have raised questions on the sustainability of the fishery. While ecosystemic changes are well documented, the causes for these changes are uncertain because basic data have not been acquired over time on the quantity and quality of water input from...

    WB Inspection Panel - Kenya - 1999