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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Second Urban Environment Sanitation Project

    Compliance Report: 49-Investigation Report (English)

    ...vice, as well as attrition to the private service and frequent transfers within the civil service, have been mentioned as some of the main constraints of urban environmental sanitation.46 Waste management is one of the biggest problems for the MAs; more than half of the revenues of the MAs are spent on waste management, and yet the situation is far from satisfactory.47 2. Solid Waste Management Issues in Accra 57. Accra is a booming city with a very high population growth rat...

    WB Inspection Panel - Ghana - 2007
  2. Complaint > Bilt Paper-02/Sipitang

    Compliance Report: CAO Compliance Investigation Report - Bilt-02 - April 13, 2018 - ENGLISH

    ...President, the CAO Vice President, or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA and how IFC/MIGA assured itself/themselves of a project’s environmental and social (E&S) performance. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve the institution’s E&S performance. In the context of a CAO compliance investigation, at issue is whe...

    IFC Compliance Advisor/Ombudsman - Malaysia - 2018
  3. Complaint > West African Gas Pipeline Project

    Compliance Report: 40-Investigation Report (English)

    ...vice president of Huachiew Chalermprakiat University; then joined the Thailand Environment Institute (TEI) as vice president. In 1998, Mr. Onchan was appointed president of TEI. He helped establish and was appointed president of the Mekong Environment and Resource Institute (MERI) in 2000. He has served as advisor to the Prime Minister and to the Minister of Science, Technology and Environment, as member of the National Environmental Board, chairman of the National EIA Committee, chairman of the...

    WB Inspection Panel - Ghana, Nigeria - 2006
  4. Complaint > Proposed Kosovo Power Project and Second Additional Financing Energy Sector Clean-up and Land Reclamation Project

    Compliance Report: 103-Inspection Panel Investigation Report(English)

    ...vice on the resettlement process, the Bank sent a two-person mission to Kosovo in July 2004 to share the Bank’s experience in resettlement, provide policy advice, and assist in preparing terms of reference for resettlement consultants to be recruited by the authorities. As pointed out in a letter from the Country Director to UNMIK in August 2004, this mission was an emergency response to the imminent danger of loss of lives and injury. 116 According to Management no further Bank missions relatin...

    WB Inspection Panel - Kosovo - 2015
  5. Complaint > Electricity Expansion Project

    Compliance Report: Inspection Panel Investigation Report (English)

    ...vices be provided as needed to improve, restore, or maintain accessibility and levels of service for the displaced people.121 1. Resettlement Site and Land-title 92. The 2012 RAP indicates more than 90 percent of the PAPs had opted for land-for-land compensation within the Naivasha District.122 The PAPs’ preference was for a resettlement site near their existing locations and close to employment opportunities at KenGen and Cultural Centre. Since 2009 at least seven possible resettlement sit...

    WB Inspection Panel - Kenya - 2014
  6. Complaint > El Dorado International Airport

    Compliance Report: Publication of Panel Report

    ...vices required for airside operations and providing all services needed for the safe and efficient movement of aircraft and vehicles; (ii) cooperating with Air Traffic Control to ensure safe and efficient performance of airside services, such as communicating the assignment of remote gate parking positions; (iii) assignment of aircraft gates and positions; (iv) airside signaling; (v) creating and maintaining a website with relevant Airport inform...

    IDB Independent Consultation and Investigation Mechanism - Colombia - 2017
  7. Complaint > Tata Ultra Mega-01/Mundra and Anjar

    Compliance Report: English

    ...Vice President referred the MASS complaint to CAO Compliance for compliance appraisal on February 1, 2012. In July 2012, CAO issued a compliance appraisal report. The appraisal concluded that a number of issues raised by the Complainants merited further inquiry.5 Thus, in accordance with its Operational Guidelines, CAO issued a Terms of Reference (TOR) for an audit of IFC’s social and environmental performance in relation to its investment in CGPL.6 As set out in the TOR, the issues to be addres...

    IFC Compliance Advisor/Ombudsman - India
  8. Complaint > National Drainage Program Project

    Compliance Report: 34-Investigation Report (English)

    ...vice president of Huachiew Chalermprakiat University; then joined the Thailand Environment Institute (TEI) as vice president. In 1998, Mr. Onchan was appointed president of TEI. He helped establish and was appointed president of the Mekong Environment and Resource Institute (MERI) in 2000. He has served as advisor to the Prime Minister and to the Minister of Science, Technology and Environment, as member of the National Environmental Board, chairman of the National EIA Committee, chairman of the...

    WB Inspection Panel - Pakistan - 2004
  9. Complaint > Private Power Generation Project

    Compliance Report: 44-Investigation Report (English)

    ...vice president of Huachiew Chalermprakiat University; then joined the Thailand Environment Institute (TEI) as vice president. In 1998, Mr. Onchan was appointed president of TEI. He helped establish and was appointed president of the Mekong Environment and Resource Institute (MERI) in 2000. He has served as advisor to the Prime Minister and to the Minister of Science, Technology and Environment, as member of the National Environmental Board, chairman of the National EIA Committee, chairman of the...

    WB Inspection Panel - Uganda - 2007
  10. Complaint > Eskom Investment Support Project

    Compliance Report: 65-Investigation Report (English)

    ...Vice President for Environmental Technologies and Services at Horne Engineering Services, LLC, Fairfax, Virginia, USA, and also engages in independent 145 consultancies in environmental engineering in the international market. His work is primarily in the area of environmental and social impact assessments (ESIA) for the energy and fossil fuel sectors, with emphasis on air pollution and meteorological monitoring, emissions inventories, dispersion...

    WB Inspection Panel - South Africa - 2010
  11. Complaint > Lydian Intl3-01/Gndevaz & Jermuk

    Compliance Report: English

    ...President, the CAO Vice President, or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA and how IFC/MIGA assured itself/themselves of a project’s E&S performance. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve the institution’s environmental and social (E&S) performance. In the context of a CAO compliance investigation, at issue is whe...

    IFC Compliance Advisor/Ombudsman - Armenia - 2017
  12. Complaint > Land Administration Project (First Request)

    Compliance Report: 53-Investigation Report (English)

    ...President, Vice President, and so on. The Directiva has the ability to call a meeting of leaders (Dirigentes) who must be accredited by the Directiva. How one qualifies as a Dirigente is left somewhat opaque to outsiders, but the group is larger than might be expected given the number of corregimientos. The organization seems to invite some confusion, although 220 . Peter Herlihy, “Panama's Quiet Revolution: Comarca Homelands and Indian Rights,” Cultural Survival Quarterly 1989, 13 (3): 17–2...

    WB Inspection Panel - Panama - 2009
  13. Complaint > Transport Sector Development Project - Additional Financing

    Compliance Report: Inspection Panel Investigation Report

    ...vices), psychosocial support, legal justice services Community development Office, Police, Health for survivors of GBV and VAC, including estimated impact of in-migration in the services, HIV/AIDS service providers, NGOs. service delivery capacity. - Youth-friendly sexual and reproductive health services including HIV/AIDS services. - Capacity of responsible institutions (infrastructure, logistics, number of male and female staff). ...

    WB Inspection Panel - Uganda - 2015
  14. Complaint > Protection of Basic Services Program Phase II Additional Financing and Promoting Basic Services Phase III Project

    Compliance Report: 82- Inspection Panel Investigation Report Ethiopia PBS Phase III Project

    ...vice delivered in the agriculture sector, let alone the higher level objective of increased agricultural productivity in Gambella. As noted by the villagers the Panel met, access to the services provided by DAs had minimal effect when beneficiaries could not make efficient use of such services for lack of workable land nearby. The Panel’s position is that the above is also the result of a “thin” results framework for PBS, which “put little emphasis on the quality of or impact of basic service de...

    WB Inspection Panel - Ethiopia - 2012
  15. Complaint > Power Sector Generation and Restructuring Project

    Compliance Report: 46-Investigation Report (English)

    ...vices.43 65. Albania has faced frequent and prolonged power outages since the second half of 2000, which the Country Assistance Strategy (CAS) of 2002 noted as a challenge to service delivery and the efforts to gain private sector investment. Despite recent improvements in the energy sector, Albania remains challenged by an “[i]nadequate and unreliable electricity supply”.44 1. Electricity Supply in Albania 66. Albania is currently in the mi...

    WB Inspection Panel - Albania - 2007
  16. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Compliance Report: Inspection Panel Investigation Report(English)

    ...vices to the IDP camp have now been restored and is investigating why it took so long to restore service, what potential impacts have been generated by the interruption of water services, and what measures may be required to mitigate such impacts.”267 3.3.3 Bank Policies 184. Bank Policy on Environmental Assessment (OP/BP 4.01) requires the EA to take into account the natural environment (air, water, and land), human health and safety, social aspects (involuntary resettlement, indigenous pe...

    WB Inspection Panel - Democratic Republic of Congo - 2017
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